A Fast Path to Remote Monitoring: Introducing the New Industrial Gateway

January 19, 2021

More than ever, equipment distribution and rental companies, service providers, and OEMs are acutely aware of the importance of digitizing their business. Operations leaders are increasingly turning to remote monitoring to improve service, maximize uptime, and operate more efficiently. But with issues ranging from lengthy deployments to complicated integrations, many struggle to implement the technology and gain the visibility they need. 

At Samsara, we believe that it shouldn’t be prohibitively complex to connect your operations. We believe that modern technology can make data collection and analysis seamless, freeing you to focus on your core business. 

That’s why we're excited to announce our next generation Industrial Gateway, the IG41. As the backbone of the Samsara remote monitoring platform, the IG41 streams data from industrial equipment directly to the cloud and provides the visibility you need to start operating more efficiently. Listening to our customers’ needs, we built a gateway that:

  • Consolidates the infrastructure needed for remote monitoring: Leading to less time and money spent on configuration and installation, and fewer potential points of failure.

  • Brings all of your equipment and systems into one platform: Creating a global view of all equipment types, legacy technology, and data from other business systems.

  • Provides out-of-the-box visibility: Helping you improve operational efficiency and maximize equipment uptime with continuous and reliable data visualized in easy to use dashboards and reports.

Read on to learn more about the new IG41 features—and see how Samsara customers are eliminating the heavy lifting of remote monitoring and using newfound visibility as a competitive differentiator.

The foundation of a unified technology platform

One of the biggest challenges facing organizations as they look to implement remote monitoring is the sheer number of point solutions required to get equipment connected–communication networks, hardware, service contracts, server infrastructure–the list goes on. This leads to large, time-consuming infrastructure projects, difficult troubleshooting, and a high likelihood of failure and compatibility issues over time. 

With all of this in mind, we’ve built the IG41 as an all-in-one solution, to provide a faster path to remote visibility. With dual-SIM LTE cellular built in, carrier contracts fully managed by Samsara, and unlimited data storage in the cloud, there is no need to deploy or maintain additional infrastructure. This means you can spend less time on installation, less time troubleshooting, and more time focusing on your business.

“Samsara’s ‘all-in-one’ model was extremely attractive because it’s a self-sustaining platform that frees us up to focus on our core business.”


— Chi Fang, Head of Technology at Certarus

Broad compatibility to connect all of your equipment

We know that our customer’s operations are complex, involving multiple existing systems and pieces of equipment. We also know that for most organizations, rip-and-replace is simply not an option. That’s why the IG41 is designed to be broadly compatible with the mix of equipment types, makes and models as well as the legacy instrumentation, PLCs, and sensors that already exist across most industrial operations.

The IG41 enables you to connect everything from compressors, generators, pumps, and boilers, to custom equipment and PLCs by supporting the most common industrial protocols, including EtherNet/IP, Modbus, ROC, and CAN. Because the gateway offers expandable input/output modules, it’s easy to fit your exact needs - whether you are monitoring a single site with a few sensors or a large operation with mixed asset types and PLCs. And for distributed operations, the IG41 can connect hard-to-reach equipment and I/O wirelessly and at long-range, using the LoRaWAN protocol.

“What our team loves about the IG41 is that it offers a plug-and-play experience. Once installed, there's no swapping SIM cards, no tinkering, no phone calls to a support line. It just works. And that goes a long way towards reducing friction and simplifying our day-to-day processes.”


— Chi Fang, Head of Technology at Certarus

Learn more about how Certarus uses the IG41 to remotely monitor and control their compressed natural gas operations to optimize dispatch, operate with the highest uptime, and maintain the best service.

Operational insight from anywhere

Data collection is just one piece of the puzzle, and at Samsara we strive to transform that data into powerful, actionable insights. Whether it’s catching an issue before it escalates, developing preventative maintenance schedules, or using runtime data to better allocate resources, true business value comes from our customers being able to easily act on the data they collect. 

That’s why the IG41 is designed to seamlessly integrate with our cloud-based remote monitoring platform. Dashboards and reports are ready to visualize data from the Gateway as soon it’s collected from your equipment, without additional development work. Data is presented in trendlines and in one-second intervals for further analysis, so you can get a deep understanding of equipment performance over time and enable more effective remote troubleshooting. Additionally, alarms can be set up for any data point pulled in by the IG41–allowing you to keep a finger on the pulse of your most critical parameters. All of this is optimized for mobile devices, giving your team the ability to easily use each tool in their existing workflows.

“Samsara provides the fastest path to remote visibility. It’s faster to implement, the best investment for the dollar, and you don’t need a big infrastructure project. It gives our business the agility we need to win.” 


— Sam Vail, Senior Solution Architect at Verus

Try It Out Today

The IG41 Industrial Gateway provides a direct link between your equipment and Samsara’s cloud-based remote monitoring platform. This seamless integration of hardware and software gives you operational data at your fingertips to prevent downtime, improve maintenance efficiency, and provide next-level customer service. The IG41 is available starting today - reach out now for a free trial.

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