“The cameras were a godsend. It took the pressure off of our driver because it showed that he wasn’t responsible for the accident. It was good for the driver, and it was good for the company.”
Tom Townsend, Fleet Manager, Moore Food Distributors
Moore Food Distributors, which provides food deliveries to restaurants, hotels, schools, and churches in the St. Louis area, deployed Samsara for their 14-vehicle fleet to improve visibility across their operations.
14 vehicle gateways, dash cams, and environmental sensors provide live data on vehicle location, help improve fleet safety, and ensure FSMA compliance
Real-time GPS tracking supports enhanced customer service, ensures deliveries are on time, and allows Moore Food to proactively share ETAs with customers
Data on driving behavior, dash cam footage, and harsh braking alerts in the Samsara Dashboard supports the company’s fleet safety programs and provide examples for coaching sessions
In October 2017, Samsara’s integrated platform helped Moore Food save over $250,000 after a major accident occurred. One of their trucks was traveling on the highway at 65 mph when a car struck it and caused the truck to tip over, pass through the guardrail, and fall down an embankment. Because Samsara automatically retrieves dash cam footage of harsh incidents, Moore Food was able to send video files to law enforcement and insurance companies within five minutes of the accident, proving their driver was not at fault.
“The cameras were a godsend," said Tom Townsend, Moore Food's fleet manager. "It took the pressure off of our driver because it showed that he wasn’t responsible for the accident. It was good for the driver, and it was good for the company.”
For daily operations, Moore Food leverages Samsara’s real-time GPS tracking and routing capabilities to improve customer service. Live, down-to-the-minute location information allows Moore Food to notify customers about delays and provide accurate ETAs.
“I know exactly when my drivers left their last stop and if they’re running behind on their route,” said Kaylon List, Moore Food’s operations manager. “When a customer calls to ask about a delivery, I can find the estimated arrival time right in my Samsara dashboard.”
With Samsara, Moore Food has an integrated solution that provides visibility and transparency on vehicle location and delivery statuses while keeping safety top of mind.