The next step in building a successful fleet safety program is getting internal buy-in from your team, including executives, stakeholders, and drivers. Transparent communication is key—especially if you’re introducing dash cams for the first time. Before deploying your hardware, consider holding a company-wide meeting to introduce your new program and answer questions. Then, after deploying your hardware, take a phased approach to training your back-office team and getting buy-in from drivers.
Train your core team and supervisors first
The key to training your team efficiently and successfully is to do it in phases. At Samsara, we use a “train the trainer” approach; by empowering your core team and supervisors first, they can then train your field staff and drivers. If your safety managers are headquartered in different locations, consider bringing them together for an in-person training session to learn how to use your new technology.
If you previously completed a trial of Samsara, build your training session around the workflows you found most effective during your trial period—like assigning safety-related events to specific managers for review. The goal of training is to evangelize a consistent safety policy that your entire team can enforce.
Get driver buy-in on dash cams
Drivers are often skeptical about having a dash cam in their cab. This is completely normal, but getting their buy-in during driver training is key to the long-term success of your fleet safety program. In fact, the NSTSCE has studied what sets excellent fleet safety programs apart from the rest. The answer? A shift from top-down control to bottom-up engagement. They found that the most effective fleet safety programs are initially led by management, but as drivers become more proactive and invested, their engagement is what drives significant safety improvements.
We’ve helped thousands of customers successfully roll out video-based safety programs. Below, check out our top nine tips for getting driver buy-in on dash cams.