Samsara has given us the tools to empower customers with real-time information. They’re truly partners in this—it’s been a game changer for sure.”

Jerold Bean   VP of Meetings & Events, Windy City Limousine

Top Fleet Award: Excellence in Service

AS ONE OF THE FASTEST GROWING passenger transit companies in the US and the largest ground transportation provider in the Chicago area, one thing is always top of mind for the team at Windy City Limousine: customer service.

“Customer service is so important to us,” said Windy City CEO George Jacobs. “We decided that we really wanted to have a company with great customer service, and that everything else came second.”

The team at Windy City knows what sets world-class customer service apart and has multiple awards under their belt to prove it. With the complete fleet visibility and improved efficiency provided by Samsara's sensors and software, Windy City has taken their customer service to the next level.

8 Keys to Excellence in Customer Service

featuring Windy City Limousine

Download this free guide to see how Windy City delights customers from door-to-door, with tips specifically for passenger transit fleets.

Free Guide

Windy City Limousine at a glance

350+

LIMOUSINES, SHUTTLES, AND BUSES

400+

EMPLOYEES

140+

CHAUFFEURS SUBJECT TO THE ELD MANDATE

500

PHONE HOURS SAVED PER MONTH
Find out how

30%

REDUCTION IN DISPATCH CALLS
Find out how

70%

REDUCTION IN “RADIO CHATTER”
Find out how

At Windy City, we’ve always cared deeply about the safety of our passengers and the safety of our employees.”

Jamie Smith   Fleet Safety Manager, Windy City Limousine

Solutions

Samsara enables Windy City Limousine to deliver stand-out customer service.