04
QUALITY & RETENTION
Exceed customer expectations
Exceed customer expectations in the Amazon era. Retain existing customers and secure new business with granular visibility into your day-to-day operations and tools to keep customers informed.
Improve driver productivity
Stay connected, ensure on-time service, and respond to changing conditions with built-in WiFi hotspots and the Samsara Driver App—which includes two-way messaging, real-time route information, mobile forms, and more.
Explore the Samsara Driver App50%
decrease in time spent calling drivers
— Marie’s Wrecker Service
30%
improvement in driver retention
— Kreilkamp Trucking
Keep customers informed
Create a smoother customer experience and minimize the need for customer calls with the ability to automatically share up-to-the-minute ETAs.
Watch how Live Sharing works80%
improvement in ETA predictability
— MacAllister
Ensure product quality
Protect sensitive cargo with remote temperature controls and additional wireless sensors—including door, cargo, temperature, and humidity monitors—to minimize customer complaints, compliance issues, and rejected loads.
Learn more about reefer monitoring30%
decrease in customer credits for false temperature claims
— Cash-Wa Distributing
Provide exceptional customer service
Capture e-signatures, proofs of delivery, and more via the Samsara Driver App. Quickly investigate claims of overages, shortages, damages, and missed delivery windows with anytime access to documents.
99%
on-time delivery rate
— GP Transco
20%
increase in logistics revenue
— Compression Leasing Services, Inc.
