04
QUALITY & RETENTION
Exceed customer expectations
Exceed customer expectations in the Amazon era. Retain existing customers and secure new business with granular visibility into your day-to-day operations and tools to keep customers informed.
Modernize your driver workflow
Equip your drivers with a modern solution that improves their day-to-day and connects the dots between your different systems, no proprietary hardware required. Do more digitally by easily customizing workflows for DVIRs, proofs of delivery, routes, and more—right out of the box. Seamlessly sync data and reduce manual updates via API integrations with McLeod, TMW, and more.
Explore the Samsara Driver App66%
decrease in hardware costs
— East Allen County Schools
50%
decrease in time spent calling drivers
— Marie’s Wrecker Service
“We set up and tested a new form in under 10 minutes. The platform is so intuitive that it doesn’t take any expertise to create the customizations we need to be successful.”
Keep customers informed
Create a smoother customer experience and minimize the need for customer calls with the ability to automatically share up-to-the-minute ETAs.
Watch how Live Sharing works80%
improvement in ETA predictability
— MacAllister
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Ensure product quality
Protect sensitive cargo with remote temperature controls and additional wireless sensors—including door, cargo, temperature, and humidity monitors—to minimize customer complaints, compliance issues, and rejected loads.
Learn more about reefer monitoring30%
decrease in customer credits for false temperature claims
— Cash-Wa Distributing, view case study »
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Provide exceptional customer service
Capture e-signatures, proofs of delivery, and more via the Samsara Driver App. Quickly investigate claims of overages, shortages, damages, and missed delivery windows with anytime access to documents.
20%
increase in logistics revenue
— Compression Leasing Services, Inc.
