04

QUALITY & RETENTION

Exceed customer expectations

Exceed customer expectations in the Amazon era. Retain existing customers and secure new business with granular visibility into your day-to-day operations and tools to keep customers informed.

Improve driver productivity

Stay connected, ensure on-time service, and respond to changing conditions with built-in WiFi hotspots and the Samsara Driver App—which includes two-way messaging, real-time route information, mobile forms, and more.

Explore the Samsara Driver App

50%

decrease in time spent calling drivers

— Marie’s Wrecker Service

30%

improvement in driver retention

— Kreilkamp Trucking

Keep customers informed

Create a smoother customer experience and minimize the need for customer calls with the ability to automatically share up-to-the-minute ETAs.

Watch how Live Sharing works

80%

improvement in ETA predictability

— MacAllister

Ensure product quality

Protect sensitive cargo with remote temperature controls and additional wireless sensors—including door, cargo, temperature, and humidity monitors—to minimize customer complaints, compliance issues, and rejected loads.

Learn more about reefer monitoring

30%

decrease in customer credits for false temperature claims

— Cash-Wa Distributing

Provide exceptional customer service

Capture e-signatures, proofs of delivery, and more via the Samsara Driver App. Quickly investigate claims of overages, shortages, damages, and missed delivery windows with anytime access to documents.

99%

on-time delivery rate

— GP Transco

20%

increase in logistics revenue

— Compression Leasing Services, Inc.