Excellence in Public Fleet Management
With 24/7 operations across 117 square miles, Athens-Clarke County’s Solid Waste Department runs essential services for the county’s 130,000 residents. By focusing on efficiency and customer service, the Solid Waste Department has been able to set the standard for public fleet management with better services and lower costs.
At Athens-Clarke County, providing top-tier service is key. From trash and recycling services to landfill and education, the Solid Waste Department prides itself on continuous improvement.
With constituents at the forefront of everything they do, the Athens-Clarke County Solid Waste Department set the standard in public fleet management by improving their routing efficiency, increasing driver safety behaviors, and modernizing paper workflows. Thanks to their achievements, the department is the provider of choice in their community and continues to expand their service area.
Samsara has taken our operations to a whole new level.
Collections Administrator, Athens-Clarke County
Hear how Athens-Clarke County improved route efficiency
increase in fuel efficiency
reduction in technology costs
Athens-Clarke County’s keys to success
Using DVIR to streamline back office workflows
In order to be more efficient, Athens-Clarke County was looking for a way to eliminate their old paper-based process for DVIRs and Documents. Before they went paperless, their back office admin would spend 3 hours per week scanning and filing more than 12,400 paper documents. Now, drivers can complete all forms within the Samsara Driver App, allowing the department to save time and reduce errors.Learn how
Learn more about Samsara's DVIRs
Submit DVIRs on the go
Drivers can submit DVIRs directly from their fingertips using the Samsara Driver App, saving precious time. It’s easy for drivers to transition from paper to Samsara DVIR as it contains already used fields by drivers, and simple functions like walkaround image capture.
Customize your DVIRs for your fleet
Samsara DVIR gives the ability to design your DVIR using different fields, like required/non required or vehicle type. Customers create their own workflow on DVIR, and use customization to generate new insights and optimize processes.
More efficient routes keep costs low for the community
The longer a route takes to complete, the more time and money it costs the County. That’s why the Solid Waste Department put a big focus on improving routing efficiency and making sure drivers could execute their routes in less time, all while being safe. Thanks to their improvements, the department was able to increase fuel efficiency by 58% and decrease fuel usage by 19%, allowing costs to stay low for their customers.Learn how
Learn more about the Samsara Driver App
Streamline the driver experience
The Samsara Driver App makes it easy for drivers to see exactly where they need to be, and when they need to be there. Upcoming routes, tasks, and job details are updated instantly and can be accessed in one place. Make it quick and easy for drivers to see upcoming jobs and share information with your back office, with app-based document capture and two-way instant messaging.
Centralize operational insights
Find opportunities to improve on-time performance and customer satisfaction, with centralized insights into route performance and driver behavior. Streamline recordkeeping and keep information synced between your customers, drivers, and back office.
Using gamification to improve driver safety
In order to provide top-tier service for their community, Athens-Clarke County recognizes the importance of operating a safe fleet. Despite holding monthly safety meetings, the Solid Waste Department lacked critical driver safety data on speeding or harsh events, making coaching conversations more difficult. With insight into driver behavior from Samsara, Jones and his team can now track driver safety metrics and use Driver Safety Scores to benchmark progress. Each month, drivers with a perfect score are entered into a drawing for a gift card. Since they implemented driver scorecards and coaching tools with Samsara, Athens-Clarke County has seen a 50% reduction in harsh driving events.Learn how
Learn more about Samsara's Driver Safety and Coaching
Establish a driver rewards program
A driver rewards program is a powerful way to align driver incentives with best practices and make safe driving a priority. Align your fleet’s culture and incentives around driver safety. Be transparent about driver rankings, build data-driven rewards programs, and show evidence of exoneration to get buy-in across the team and ensure driver retention.
Track safety trends and improvements over time
Identify risky driving practices like distracted driving and measure changes in your safety culture over time with driver scorecards and trend reports.