Samsara Service Tiers

Elite

Customers who invest over $500K annually will receive Samsara’s Elite level of support

Elite level support includes these benefits

Implementation services

End-to-end Program Management
On-site Support
Implementation Discovery Session
On-site Implementation Planning Workshop
Tailored Implementation Blueprint Creation
Technical Solutions Team Support
Dashboard Setup Consultation
Implementation Kick-off Call
Weekly Check-ins (minimum)
Virtual Trainings

Learn more about Implementation Services

Ongoing Engagement

On-site Business Reviews
Dedicated Issue Management
Ongoing Support (Q&A, additional trainings)
Weekly Check-ins
Dedicated Services Extended as Needed

Learn more about Ongoing Engagement