Samsara Service Tiers
Starter
Customers who invest over $500K annually will receive Samsara’s Elite level of support
Elite level support includes these benefits
Implementation Services
- 30 days of Dedicated Implementation Services
- 1 hour of Virtual Training
Ongoing Customer Support
- 24/7 Customer Support
- Knowledge Base Access
- Live Chat Support & Case Handling
- Weekly Live Trainings
- Library of On-Demand Training