Strengthening Canadian operations: How domestic fulfillment is helping customers move faster

Canadian fleets and field operations are being asked to do more than ever—move quickly, manage tight budgets, and adapt to increasingly complex supply chains. Meeting those expectations depends on reliable access to the technology that keeps their operations running.

To better support our customers, we introduced a new Canadian-based fulfillment strategy earlier this year. Through our partnership with Ottawa Logistics, nearly all Samsara hardware now ships from within Canada. 

By shifting logistics operations domestically, we’re shortening delivery times, reducing freight and compliance costs, and minimizing cross-border complexity. The result is a faster, smoother, and more cost-effective experience for Canadian customers. 

A better experience, when it matters most

With domestic fulfillment in place, customers are now benefiting from:

• Same-day fulfillment for most Canadian orders

• More predictable and reliable delivery timelines

• Reduced import-related and logistics costs

For organizations that depend on timely installations or replacements, fewer delays translate into greater uptime and more operational continuity.

Built to scale with Canadian infrastructure

Ottawa Logistics provides the foundation behind this strategy. The company operates more than 250,000 square feet of secure, climate-controlled warehouse space and processes over 40,000 direct-to-consumer orders every week. A full-time team of 55 employees—growing to 75 during peak seasons—now manages outbound shipments for Samsara across the country, supporting efficient and dependable delivery at scale.

Investing in local reliability

This fulfillment model represents more than a logistical upgrade—it is a long-term investment in our Canadian customers. By reducing friction in the delivery process, we’re helping teams access the technology they need without delay. That means fewer operational hurdles and more time spent focusing on safety, productivity, and customer service.

Looking ahead

With Samsara hardware now shipping from within Canada, customers benefit from faster delivery, fewer cross-border delays, and a more consistent fulfillment experience.

But this shift isn’t only about speed. It’s about giving Canadian fleets the reliability they need to plan ahead with confidence, stay adaptable, and build resilience in an environment where demands are constantly changing. As those needs evolve, we’ll continue investing in ways that make technology easier to access, deploy, and scale across the country.

Ready to take your operations to the next level? Schedule a demo to see how connected operations can drive real impact—or log in to unlock more value from your existing Samsara platform.