
Chris Parle
Chief Commercial Officer, Midland Tyre Services
JOHN KINGMAN
IT Manager, Group Tyre
Why choose Samsara?
Samsara offers a comprehensive, industry-leading solution designed to scale with your operations. Our all-in-one platform, built on the industry’s largest Connected Operations dataset, empowers the world of physical operations. Unlike providers that rely on third-party products, Samsara’s in-house approach offers a robust set of open APIs that ensure seamless integration and high reliability across our entire ecosystem.
With direct access to Samsara’s dedicated customer success team, you receive 24/7 support and fast, personalised responses. Our commitment to innovation, backed by our significant R&D investment, keeps Samsara at the cutting edge, so your operations are always supported by the latest advancements. This makes Samsara not just a vendor but also a trusted partner committed to your long-term success.
Why switch to Samsara?
Switching to Samsara allows your organisation to move beyond basic fleet management by accessing a user-friendly platform built for scalability, real-time insights, and seamless operations. Samsara provides industry-leading functionality and usability, powered by advanced AI and a robust ecosystem, giving you the tools needed for effective, large-scale operations. Unlike other fleet management software, Samsara eliminates the need for multiple third-party API integrations, minimising complexity and long-term costs.
Our direct-to-customer model means that you primarily interact with Samsara’s dedicated in-house support team, not resellers, ensuring high-touch service and rapid response times. And with one of the industry’s most innovative product roadmaps, Samsara delivers consistent, scalable enhancements, protecting your bottom line and ensuring your fleet is always positioned for future growth.
What are some of the key functionalities used by Samsara customers?
Samsara customers rely on a suite of advanced functionalities to optimise fleet management, driver management, and fleet safety:
Video-Based Safety: Detect risk and protect your drivers with Samsara’s AI Dash Cams and on-demand video footage retrieval. Built-in AI technology powers detects unsafe driving and improves driving behavior with features such as In-Cab Alerts, seatbelt usage, and mobile usage, providing you with the coaching tools necessary to ensure fleet safety. With full visibility into on-the-road safety events, it’s now possible to minimise unsafe driver behaviors such as distracted driving, drowsiness, close following, rolling stops, harsh braking, and more. Samsara empowers fleets to take a proactive approach to driver coaching and driver safety, making it possible to enhance driver performance, reduce incidents, and improve driver behavior on the road.
Vehicle Telematics: Improve efficiency, enhance vehicle tracking, and streamline vehicle maintenance with Samsara’s Vehicle Telematics solution. Our to-the-second GPS tracking and route optimisation solutions power Samsara’s video telematics, giving you best-in-class visibility to improve route planning, geofencing, and fleet tracking, while our remote vehicle diagnostics solution enables you to streamline fleet maintenance, improve vehicle health, and streamline preventative maintenance workflows. Additionally, our advanced fuel and energy insights visualises fuel data directly on the Samsara Dashboard, enabling you to improve fuel management, reduce idling, minimise fuel consumption, and decrease fuel costs.
Workforce Apps: Streamline the driver experience in the cab with Samsara’s Workforce Apps. The Samsara Driver App enables fleets to achieve ELD compliance on a single platform. It also helps accelerate IFTA reporting and prevent HOS violations before they occur with near real-time notifications. In addition, the Samsara Driver App enables drivers to submit DVIRs directly on their mobile app, improving productivity and reducing downtime.
Equipment Monitoring: Protect your equipment, minimise theft, and reduce operational costs with Samsara’s Asset Tracking solution. With Samsara's real-time information and live-to-the-second asset tracking, you can accelerate asset recovery and maximise utilisation.
What exclusive products does Samsara offer that set it apart from the competition?
Our Connected Training ensures employees receive effective training through accessible materials and progress tracking. Additionally, Connected Workflows streamline operations by integrating tasks for improved efficiency and collaboration.
What industries benefit most from using Samsara over competitors?
Samsara is a proven partner in supporting the world’s most complex operations across a diverse range of industries. We cater to the unique needs of various sectors, including 5 of the top 10 companies in Waste Management, 6 of the top 10 in Construction, 5 of the top 10 in Transportation & Trucking (LTL), 5 of the top 10 in Chemical Carriers, 4 of the top 10 in Groceries, and 3 of the top 10 in Wholesale and Retail. Additionally, we serve numerous other industries, such as Oil and Gas, Public Services, Food and Beverage, Passenger Transit, Field Service, Utilities, and Agriculture, among many others.
What kind of customer support can I expect from Samsara compared to Webfleet?
Samsara’s customer support is unmatched in the industry. From small businesses to enterprise organisations, we provide 24/7 technical support to ensure you have direct, round-the-clock access to knowledgeable in-house support teams. From day one, you’ll work with Samsara’s customer success managers and implementation consultants, who stay with you from onboarding through every stage of your journey, offering a consistent and efficient experience.
What customer success stories highlight Samsara’s advantages over competitors?
Fraikin Ltd is one of the largest providers of commercial vehicle contract hire and rental solutions in the UK, offering a fleet of 5,000+ vehicles. Keen to differentiate, Fraikin wanted to change the nature of a hire contract and become more than just a supplier of vehicles. To achieve this, the company needed a way to measure and analyse critical data insights to help its 200+ customers optimise their fleet operations.
Samsara AI Dash Cams, Asset Gateways, Door Monitors, Environmental Monitors, and Vehicle Gateways are fitted to Fraikin’s fleet, taking only 15 minutes per vehicle — 25 minutes less than previous equipment. Remote tachograph management is also enabled for customers who want to access and analyse live tacho data. The reduced install time minimised disruption and created flexibility to easily upgrade vehicles around a customer’s schedule. Read the case study here.
