UK, Equipment Monitoring

Highlights

• 5,000+ VEHICLES WITH TELEMATICS AND DASH CAMS

• 200+ CUSTOMERS ACCESSING CONNECTED FLEET DATA

• 15 MINUTES TO SELF-INSTALL PER VEHICLE 

Problem

Fraikin Ltd is one of the largest providers of commercial vehicle contract hire and rental solutions in the UK, offering a fleet of 5,000+ vehicles. Keen to differentiate, Fraikin wanted to change the nature of a hire contract and become more than just a supplier of vehicles. To achieve this, the company needed a way to measure and analyse critical data insights to help its 200+ customers optimise their fleet operations.

How they solved it

Samsara AI Dash Cams, Asset Gateways, Door Monitors, Environmental Monitors, and Vehicle Gateways are fitted to Fraikin’s fleet, taking only 15 minutes per vehicle — 25 minutes less than previous equipment. Remote tachograph management is also enabled for customers who want to access and analyse live tacho data. The reduced install time minimised disruption and created flexibility to easily upgrade vehicles around a customer’s schedule.

Ease of use has been key to getting Fraikin customers up and running quickly, with a 20-minute online training session, plus optional instructional videos, enabling drivers to get to grips with the new products. 

Results

Using Samsara, Fraikin is delivering a best-in-class service. Together, the connected products are empowering every customer with actionable data to manage their fleet, including mileage, mpg, idling ratio, and vehicle downtime.

Fraikin can offer highly competitive contract agreements, informed by accurate mileage and maintenance expectations. Meanwhile, its employees are empowered to have more informed conversations with customers on how to improve the efficiency of their fleets.

“Using Samsara, we have enhanced our hire service and operational efficiencies, while empowering every customer with data-driven, actionable insights on their connected fleet.”

Mike Hemming, Technology Champion, Fraikin UK