Samsara for customer experience
Align your operations around your customers
80% of customers believe that the experience you provide is as important as what you deliver. Serve your customers on their terms and reduce work for your team with Samsara.
Guide to Retain Customers
Fewer phone calls make happier customers
Reduce check-in calls and status updates by keeping customers informed with automated alerts and data-driven ETAs.
KEY BENEFITS
Provide updates on-demand with live sharing
Never miss a stop with seamless routing
Automate updates with digital workflows
Digitise records your reputation relies on
Ensure you and your customers are on the same page by digitising key documents and automating reports such as Proof of Delivery, Trip Temperature History, Time on Site and more
KEY BENEFITS
Capture eSignatures and images on mobile
Reinforce records with GPS and sensor data
Monitor cargo at all times with sensors
Ensure each team knows your customer
Make customer data accessible between departments so that customers receive a seamless experience.
KEY BENEFITS
Align data across systems with integrations
Bring customer data into one dashboard
Access data from anywhere with mobile apps
“Samsara helps to keep our customers happy and is helping with retention, as well.”
BEN REEDER
Head of Marketing, Allan Reeder
ONBOARDING
World-class implementation services and training
24/7 US-Based Customer Support
Implementation Consultants
Ongoing Customer Success Support
Implementation Expert Marketplace
On-Demand Virtual Training Centre
Pre-built Integrations and Open APIs
Products that transform your business
Connect your fleets, equipment, sites and people on the open platform that users love.
