Samsara for customer experience

Align your operations around your customers

80% of customers believe that the experience you provide is as important as what you deliver. Serve your customers on their terms and reduce work for your team with Samsara.

Guide to Retain Customers

Fewer phone calls make happier customers

Reduce check-in calls and status updates by keeping customers informed with automated alerts and data-driven ETAs.

KEY BENEFITS

  • Provide updates on-demand with live sharing

  • Never miss a stop with seamless routing

  • Automate updates with digital workflows

Digitise records your reputation relies on

Ensure you and your customers are on the same page by digitising key documents and automating reports such as Proof of Delivery, Trip Temperature History, Time on Site and more

KEY BENEFITS

  • Capture eSignatures and images on mobile

  • Reinforce records with GPS and sensor data

  • Monitor cargo at all times with sensors

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Ensure each team knows your customer

Make customer data accessible between departments so that customers receive a seamless experience.

KEY BENEFITS

  • Align data across systems with integrations

  • Bring customer data into one dashboard

  • Access data from anywhere with mobile apps

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“Samsara helps to keep our customers happy and is helping with retention, as well.”


BEN REEDER

Head of Marketing, Allan Reeder

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ONBOARDING

World-class implementation services and training

  • 24/7 UK-based customer support
  • Implementation Consultants
  • Ongoing Customer Success Support
  • Implementation Expert Marketplace
  • On-Demand Virtual Training Center
  • Pre-built Integrations and Open APIs
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Learn more about the Samsara platform

Explore the exponential benefits available to you and your business when you unify your operations on the Samsara platform.

Get started with Samsara

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