Accord Transportation saves nearly $20K per month in fuel costs with Samsara

Fragmented tools increased costs and delays

Since 1989, Accord Transportation Ltd. has earned a reputation for reliability and round-the-clock customer support. Headquartered in Surrey, British Columbia—with additional offices in Vancouver, Calgary, and Fullerton, California—the family-owned carrier proudly serves customers across North America with a steadfast commitment to exceptional service.

Yet as the industry evolved, so did customer expectations. Shippers wanted faster updates and real-time visibility, while continuing to demand competitive rates. To stay ahead, Accord needed technology that could make their operations safer, more efficient, and more transparent.

Their existing setup made that difficult. The company relied on Omnitracs for Electronic Logging Devices (ELDs), a separate camera system, and another platform for trailer tracking. Managing multiple systems created silos that slowed access to critical information and made daily operations more complex. "When we relied on SD cards, getting video was always frustrating," said Sandy Burt, Chief Operating Officer. "We'd often wait days or even weeks for footage, and in serious accidents, authorities might take the card and we'd never see it at all."

These blind spots carried real consequences. With fuel, drivers, and equipment already accounting for most operating costs, the team struggled to identify excessive idling, reduce liability risks, and coach drivers effectively. As customers began expecting real-time visibility into their loads, Accord's fragmented legacy systems could no longer keep up.