Onboarding and support with Samsara

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Maximize value in minimal time

Samsara offers global advisory and support resources at every step of your journey.

Trusted by Industry Leaders

XPO, Summit Materials, Sysco, Denver the mile high city, Nutrien Ag Solutions

Discovery

Transform operations with a strategic partner

From day one, Samsara works to understand your unique challenges, identify opportunities and solutions, and provide the resources and expertise to help you achieve your goals.

Samsara working with customers to understand onboarding and business needs

Samsara benefits

  • Trial support and benchmark data to validate impact - Integration best practices and example use cases to support trial and onboarding - Intuitive interface so users can quickly start using and gaining value from the system

Implementation

Drive change at scale and minimize time to value

Efficiently deploy Samsara across your organization using our proven project and change management resources, on-demand installation guides, and expert-led product trainings.

Samsara working with customer during implementation

Samsara benefits

  • Change management guides and community best practices - Plug & play technology deployed in minutes - Onboarding checklists and playbooks - Access to the Samsara Academy - Trainings and webinars with our experts

Customer success stories

Hear how our customers have driven business impact with the help of Samsara.

Value acceleration

Continuously increase adoption to expand value

Define your goals and use our structured approach to help you consistently achieve value and get the most out of your Samsara deployment.

Samsara working with customers to continue to drive value

Samsara benefits

  • Structured value delivery methodology - Quick start guides and playbooks with best practices - Access to the Samsara Academy - Reporting and benchmarking tools to monitor progress

Ongoing support

Overcome obstacles with industry-leading support

Answer questions quickly using robust documentation and step-by-step guides in the Help Center or connect with our global support team for fast and efficient resolution.

24/7/365 multi-lingual, multi-channel support

Samsara benefits

  • Robust library of support articles and best practices for fast resolution - 24/7/365 multi-lingual, multi-channel support - Little to no wait time

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Samsara Academy

Your entire team has access to live trainings and a library of step-by-step videos to guide you through onboarding and beyond.

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Customer resources

Tap into our events, webinars, live trainings, and more led by Samsara experts.

Messaging

Events

Network with your peers and connect with our product experts at in-person events.

Get expert support

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Webinars & trainings

Join us for live product deep dives or stream trainings from our library of learning videos.

See upcoming webinars

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Help center

Browse onboarding and self-serve resources or connect with our support team.

Get support

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Tips from super users

Hear from Samsara customers, partners, and experts to discover answers and spark new ideas.

See tips

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Blog

Read about our latest product news and upcoming trends in the industry.

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Marketplace

App marketplace

Connect your critical business systems to Samsara with third party integrations and APIs.

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Questions?

Quickly fix issues and overcome obstacles

Help Center Contact support

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