Consolidating driver tools and streamlining learning with Connected Training

Jordan Carriers regularly recruits new drivers but their previous driver training program did not integrate with their fleet management system. “Before, deploying new drivers was two separate processes for our back office,” said Chris Hanley, Safety Compliance Analyst. To operate efficiently while expanding their team, they needed a solution to merge these processes.

Delivered in the Driver App, Samsara Connected Training consolidates systems and improves the driver experience with personalized learning. Now, Jordan Carriers can assign pre-built training courses from the library or upload custom content when onboarding or upskilling drivers. “With Samsara, everything is in one place. It makes life simpler, easier, and less stressful,” said Hanley.  

Now, as soon as they hire a new driver, Jordan Carriers builds their profile and auto-enrolls them in relevant training courses at the same time. “Assigning courses with Connected Training is smooth on the back end. It's one less thing we have to worry about,” said Hanley. With Connected Training, Jordan Carriers spends 50% less time onboarding new drivers and assigning their orientation courses.

Supporting drivers from anywhere with intuitive technology 

Before using the Driver App to help drivers manage daily tasks, Jordan Carriers experienced challenges with driver assignments and consistent task completion. With the Driver App, they can provide guided workflows to ensure tasks are done in the right order and manage driver assignments with ease. Through an integration with McLeod, Jordan Carriers can seamlessly manage drivers’ routes, workflows, and documents directly from the Driver App. “It brought everything into one place and made it more organized, easier to follow, and created a better driver experience,” said Woody Townsend, IT Manager.

Investing in the right tools to properly enable their team is critical for Jordan Carriers. “It’s important that we get positive feedback on our technology and we consistently hear from drivers that Samsara just works,” said Townsend. As they continue to grow their team and recruit top talent, Samsara technology gives Jordan Carriers a competitive edge. “We're seeing more and more drivers coming into the company with previous experience with Samsara and if they don't, the interface is so easy to train anyone on,” said Hanley.

Real-time training enables drivers to improve safety quickly and at scale 

Prior to Samsara, Jordan Carriers used dash cams but faced challenges with the system’s reliability and video quality. After vetting the big names in fleet technology, they decided to trial Samsara AI Dash Cams after seeing the HD video and interface. After a smooth initial installation and getting positive feedback from drivers and admins, Jordan Carriers decided to rollout AI Dash Cams across their entire fleet. “Samsara has a complete edge over their competitors — the video quality and ease of pulling footage is leaps and bounds ahead,” said Townsend. 

AI Dash Cams provide Jordan Carriers with real-time video and alerts so they can follow up on incidents in the moment. With AI-powered in-cab alerts, drivers are prompted to self correct as soon as risky behaviors are detected, reinforcing formal training completed with Connected Training. The audio alerts from In-Cab Nudges™ are helping drivers build lasting habits without triggering coachable safety events — in the first year since installing AI Dash Cams, Jordan Carriers experienced a 50% decrease in safety events. Today, drivers even have some fun with their Driver Safety Scores, getting competitive with their peers to see who will top the weekly leaderboard.

They’ve also brought visibility from their side cameras to their Samsara Dashboard with HD Camera Connector. Now, they have 360-degree vehicle visibility and in the event of a crash, the additional footage provides full context into the incident.