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Samsara Platform/
Incident Center

Never let a critical incident go unresolved

With the Incident Center, your most critical incidents — crashes, fuel theft, DVIR violations, and more — are surfaced and ranked by severity the moment they happen, so you catch them before they turn into a fine, a late claim, or a loss.

Every incident detected, investigated, and resolved — fast.

Prioritized alerts

Every critical incident is surfaced automatically and ranked by severity — tuned to your fleet's own hours, locations, and policies, so your team only sees what actually matters.

Investigate in one place

Trip history, video, alerts, and driver data live in a single view. Get the full picture in minutes instead of piecing it together across tabs and spreadsheets.

Automated response

Built-in workflows act the moment an incident is detected — sending an in-cab alert, escalating to the right person, or immobilizing a vehicle — so a problem gets stopped before it compounds, not cleaned up after.

Real-Time Control

The command centre for your fleet's operational risk

Leverage the power of Samsara to identify, mitigate, and resolve operational disruption. Centralize your workflows, reduce response times, and protect your operation from a single command centre.

Incident Center dashboard showing vehicle alerts including crashes, fuel drops with map locations and severity levels.

Detect instantly

Incident Center surfaces every critical incident across your fleet the moment it happens: crashes, fuel drops, DVIR violations, vehicle misuse, and more, prioritized by severity so nothing waits for someone to notice.

Incident Alerts

One view for every incident across your operation.

Incident Center brings safety, security, compliance, maintenance, and operational incidents into a single view, so nothing slips through the cracks, and nothing costs you more than it should.

Crashes, panic button activations, SOS alerts, missing assets, and suspicious fuel drops get flagged the moment they happen, so your safety and security team can respond immediately, before losses compound.
Identify vehicle usage outside normal and authorized operating patterns. Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays, and keep operations running on schedule.
Missed or incomplete DVIRs, unqualified moves, and unauthorized drivers are logged automatically, giving compliance officers auditable records ready for DOT, insurance, and regulatory reviews.
Unsafe vehicle conditions get flagged in real time, so maintenance teams can keep assets safe, reliable, and ready for service.

Safety & security teams

Crashes, panic button activations, SOS alerts, missing assets, and suspicious fuel drops get flagged the moment they happen, so your safety and security team can respond immediately, before losses compound.

Fleet operations teams

Identify vehicle usage outside normal and authorized operating patterns. Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays, and keep operations running on schedule.

Compliance teams

Missed or incomplete DVIRs, unqualified moves, and unauthorized drivers are logged automatically, giving compliance officers auditable records ready for DOT, insurance, and regulatory reviews.