Transportation & Warehousing

Lodging Solutions accelerates disaster response with reliable, real-time visibility into assets and trailers

To meet the high-stakes demands of their clients, Lodging Solutions relies on Samsara to power real-time fleet and asset visibility—ensuring faster deployments, fewer delays, and greater confidence during crisis response.

Powered by the Samsara Connected Operations Platform

Meet Lodging Solutions

1,000+ TRAILERS

1,700+ PIECES OF SPECIALIZED EQUIPMENT

60+ VEHICLES

The Challenge

Unreliable tracking slowed emergency response

Lodging Solutions, a subsidiary of Bolton Holdings, serves as a critical lifeline during disaster recovery operations by providing temporary workforce accommodations and industrial tent systems that enable emergency teams to carry out life-saving missions.

Before Samsara, Lodging Solutions struggled with a previous provider that couldn't keep up with the trailer and asset tracking needed for their operations. Hardware failures were common, batteries drained unexpectedly on idle assets, and operations teams were left chasing device issues instead of preparing for storms.

Visibility gaps also created real operational risk. Location updates could lag by 15 minutes or more, and during terrestrial cellular tower outages, live location updates would drop off entirely, impeding teams from making time-critical decisions about where to stage or re-route trailers and equipment. When Lodging Solutions asked for support monitoring generator engine diagnostics through direct CAN bus integration, their previous provider instead proposed replacing the existing gateway hardware, citing reliability issues with its solar solution, rather than expanding the platform to address the underlying operational monitoring need. Just as critical, support fell short. During high-pressure deployments, the team lacked a responsive partner who understood the urgency of their work or shared their long-term growth vision.

The consequences were felt beyond the business. Delayed asset visibility meant slower coordination for their clients who depend on Lodging Solutions for basic necessities.

"Each trailer represents a critical piece of our response infrastructure. We can't afford to lose sight of even one," said Savannah Kincaid, Special Projects Administrator at Lodging Solutions. "If a sleeping trailer doesn't arrive, someone isn't sleeping in a bed that night. If restroom or shower trailers are delayed, there's nowhere to use the facilities—and without tent trailers and culinary supplies, there's no dining hall or hot meals. Every asset matters."

Samsara wasn’t just a technology upgrade—it was a better partner. The hardware works, the support understands our urgency, and the rollout across thousands of assets was incredibly easy.

Savannah Kincaid

Special Projects Administrator

The Solution

Enhanced fleet management transforms disaster recovery operations

Lodging Solutions chose Samsara Asset Gateways, Asset Tags, Vehicle Gateways, and AI Dash Cams to gain a reliable, long-term partner that could perform under pressure. With rugged hardware, dependable battery life, and near real-time tracking, Samsara delivered the consistency their operations demanded.

Implementation was fast and frictionless. The team installed Samsara devices on nearly 1,000 assets in just under two months, with minimal disruption. "It was an absolute piece of cake," said Kincaid. "We installed devices so quickly, I hear we may have set a new Samsara record."

Unlike their previous provider, Samsara delivered immediate value without workarounds—providing accurate location data, device health monitoring, and a centralized platform trusted by Operations, Finance, and Accounting teams alike.

Trailer Tracking

Comprehensive fleet visibility for emergency response

With Samsara Asset Gateways, Lodging Solutions gained reliable, near real-time visibility across more than 1,000 trailers—critical for delivering goods and equipment needed for high-pressure disaster response. Unlike their previous provider, Samsara delivers consistent location updates and dependable hardware performance, even when assets sit idle for extended periods. This visibility allows teams to stage, deploy, and reroute equipment faster during active storm events to better serve communities waiting on essential infrastructure.

Asset Tag

Saving up to 500 hours of staff time each storm season with better visibility into essential, specialized tools

Samsara Asset Tag gives Lodging Solutions reliable visibility into essential tools and equipment—such as time clocks used across temporary workforce housing—helping the team avoid manual tracking and reduce the administrative burden during disaster response. Over the course of a typical 26-week storm season, this improved visibility can save an estimated 300–500+ hours of combined IT and operations staff time.

Cameras & Video

Gaining confident visibility into driver safety and behavior

As Lodging Solutions scales its operations, Samsara Safety and Street Sense features provide critical insight into driver behavior and real-world road conditions. These tools give operations teams visibility they didn't previously have—especially during severe weather and unfamiliar routes. "When we saw Street Sense, we immediately understood the value," said Kincaid. "It gives us real-time visibility into what conditions actually look like on the ground, which makes a huge difference when routing teams safely into staging sites during emergency deployments."

Platform

Eliminating hours of work with compliance automation using Samsara Qualifications Management

Using Samsara Qualifications Management, Kincaid now uploads asset documents—such as registrations, titles, and annual inspections—using AI-powered bulk document processing. Instead of manually searching through files, she can upload 50 documents at once, with the system automatically recognizing, categorizing, and attaching them to the correct assets. What once took hours or even days now takes minutes, transforming Samsara into the company's system of record and freeing up valuable time.

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