Maintenance Reimagined

Samsara Connected Maintenance is an AI-powered, enterprise-grade Computerized Maintenance Management System (CMMS) built on real-time operations data that helps save time, increase asset utilization, and reduce maintenance costs. Most fleets manage maintenance across disconnected tools such as separate telematics, spreadsheets, and third-party invoicing workflows, creating gaps that lead to missed repairs, repeat shop visits, and high administrative overhead. Samsara’s Connected Maintenance eliminates these gaps by providing accurate, contextual, real‑time maintenance data in one platform, combining fault code intelligence, DVIRs, and operations data so every team member has full visibility into maintenance needs. With Samsara Connected Maintenance, fleets can:

• Maximize uptime and utilization by preventing avoidable breakdowns and keeping assets generating revenue instead of sitting in the shop.

• Lower and better control maintenance costs so they can hit financial targets and redirect budget to higher-priority investments.

• Increase wrench time and shop productivity by minimizing non-core computer work and shortening repair cycles.

• Eliminate administrative burden around invoices and warranty, freeing teams to focus on higher‑value work.

Samsara Connected Maintenance offers industry-leading preventative maintenance features designed to save time, increase utilization, track costs, and consolidate systems for a more resilient, profitable fleet:

• Asset Status: See every issue clearly in real time with accurate, contextual maintenance information for every team member, so dispatch and operations always know what's available and what's at risk.

• Smart Work Orders: Samsara automatically surfaces outstanding maintenance items, including DVIR defects, vehicle faults, and scheduled maintenance, to ensure repairs are completed in a single visit.

• AI Fault Code Intelligence: Use smart alerts to quickly surface and understand fault codes so you can efficiently prioritize repairs, and streamline the repair process with AI-generated action steps and instructions for technicians that you can customize to your fleet. AI cost estimates for repairs mean anyone on the team can evaluate and challenge a third-party shop quote.

• AI Invoice Scanning: Scan and upload invoices from third-party vendors using Samsara Intelligence to automatically populate Work Orders, reducing invoice entry from 20–40 minutes to 1–2 minutes.

• Inventory and PO management: Set up locations and track the quantities, consumption, and availability of parts, with low-stock and out-of-stock flags so your team has what it needs before the job even starts, and manage associated purchase orders to keep parts ordered on time.

• Warranty management: Automatically check if an asset or component is under warranty when a defect is reported and get reimbursed correctly and quickly for in‑warranty repairs.

• Maintenance Cost Reporting: The Maintenance Cost reporting tool integrates both internal and external vendor spend, allowing you to analyze trends by region, vehicle or asset make, service category, and more—so you can identify high-cost shops, depots, and make/model/year (MMY) and address root causes of spend.

Samsara Connected Maintenance is the leading fleet maintenance solution, offering AI capabilities powered by real-time operations data. Samsara is built on the Connected Operations Platform, which unifies dispatch, safety, driver compliance, ELD, fleet telematics, and more on a single platform. Maintenance data is linked to real-time fleet operations, not siloed in a separate app. Other fleet management technology providers, such as Motive and Geotab, often provide more limited native maintenance capabilities and rely more heavily on third-party integrations. Similarly, standalone CMMS platforms lack comprehensive telematics data required for full fleet visibility. 

Samsara stands out as an AI‑native maintenance solution built on real‑time operations data, combining fault codes, DVIRs, work orders, costs, and inventory in a single, intuitive experience for fleet leaders and technicians.

Samsara Connected Maintenance is built on real-time operations data, surfacing actionable data such as:

• Fault code data: Live fault codes and other asset health signals with recommended actions so teams can prioritize issues and schedule service before they turn into breakdowns.

• DVIR data: Driver‑reported defects from the Samsara Driver App flow directly into maintenance, ensuring safety‑critical issues are captured and addressed in the PM cycle rather than discovered at the roadside.

• Meter and usage data: Odometer, engine hours, and utilization data drive accurate PM schedules, surfacing upcoming and overdue services based on how assets are actually used.

• Work order and repair history: Complete history of past work, recurring issues, and parts used, so teams can fine‑tune PM intervals, update service checklists, and resolve root causes instead of repeatedly fixing the same failures.

• Preventive maintenance schedules: Centralized PM programs that automatically generate and update service plans, feeding upcoming work into work orders so no required service is missed.

Samsara is designed to give mechanics more wrench time and managers more visibility, reducing manual work and improving efficiency. 

• For technicians and shops: Samsara automatically surfaces outstanding maintenance items, such as DVIR defects, vehicle faults, and scheduled maintenance, so mechanics see everything that needs to be done in a single consolidated view, rather than chasing information across systems. 

• For fleet managers: An intuitive fleet maintenance dashboard brings together asset status, fault alerts, PM schedules, and cost insights in one place, with AI‑generated action steps that make fault codes easy to understand and prioritize without deep technical expertise.

Samsara Connected Maintenance is built as part of the Samsara Connected Operations Platform, meaning it unifies data across Samsara's dispatch, safety, driver compliance, and ELD capabilities without requiring a separate integration. 

In addition, Samsara’s App Marketplace is the most expansive open ecosystem of turnkey integrations, offering more than 350 pre-built, turnkey integrations that connect Samsara’s data and workflows to third-party applications and systems, including integrations with maintenance tools.

Some maintenance integrations that Samsara offers include Penske eDVIR, RyderConnect, Fleetio, OnCommand Connection, MaintainX, Trimble Asset Maintenance, UpKeep, Uptake, Penske Data Platform Integration, FleetSoft, Cetaris, Maintenance Pro, FleetPal, B2W Maintain, MoveDesk, Fiix, iMarq, Driveroo, AMCS, ZenduMaintenance, Pitstop, Limble CMMS, IVO Systems, Whip Around, AssetWorks, Link-X Fleet Solutions, AUTOsist, VOYOLink, Rig Fleet, RoadBays, FTA Fleet360, Fleet Maintenance by GLCS, Fullbay Connect, and more.

Samsara Connected Maintenance improves compliance by streamlining DVIR compliance and improving vehicle uptime, Samsara provides end-to-end DVIR management through the Samsara Driver App, leveraging AI for accuracy and ease of use. DVIR defects automatically flow into work orders, eliminating manual data entry and ensuring seamless communication between maintenance and operations, automating DVIRs from defect identification to repair. 

Since maintenance, DVIR, and dispatch are managed within the Samsara platform, operations managers can confirm an asset's repair status before assigning a driver, and dispatch teams always have the information they need about which vehicles are in the shop and which are ready to operate. This ensures that vehicles always remain compliant and operational before they hit the road.

Samsara reduces downtime and streamlines fleet maintenance by consolidating shop visits, speeding up repairs, increasing wrench time, and providing proactive insights. Key benefits include:

• Consolidated shop visits: Samsara reduces equipment downtime by consolidating shop visits using smart work order suggestions. The system automatically groups outstanding maintenance items—such as DVIR defects, vehicle fault codes, and scheduled preventative maintenance—into a single work order. This ensures all relevant repairs are completed in one visit, preventing equipment from repeatedly returning to the shop and increasing overall asset utilization.

• Increased mechanic productivity: Samsara minimizes the time vehicles spend in the shop by increasing productive wrench time for mechanics. By providing an integrated system that connects work orders, DVIRs, parts, and warranty information, mechanics spend significantly less time copying data across systems or doing administrative busywork.

• Faster repairs: Repairs begin much faster with Samsara because work orders can be instantly populated from DVIRs, allowing teams to submit and start repairs in under a minute. During the repair, AI-generated action steps and instructions further help technicians streamline the process.

• Proactive downtime mitigation: Samsara also enables early issue detection and proactive planning, helping to mitigate downtime. Fleet managers gain a unified, holistic dashboard view of each asset's history and current issues, which informs better scheduling and prioritizes labor effectively.

Samsara’s fleet maintenance solution helps control and reduce costs through cost analytics, AI tools, warranty management, and streamlined workflows:

• Comprehensive Cost Analytics: The Maintenance Cost reporting tool integrates internal and external vendor spend, letting fleets analyze cost trends by region, service category, and vehicle or asset make/model/year (MMY). This historical view helps fleet managers spot recurring problems, understand their financial impact, and address root causes of maintenance spend.

• Vendor and purchasing optimization: Tracking cost trends allows fleets to prioritize lower-cost third-party shops, reward efficient internal depots, and rotate future equipment purchases toward lower-cost MMYs, avoiding equipment with historically high maintenance spend.

• AI-Powered invoicing and estimates: Samsara’s AI tools analyze third-party invoices to identify cost-saving opportunities and negotiate better vendor deals. AI fault code intelligence provides repair cost estimates, empowering teams to confidently evaluate and challenge third-party shop estimates.

• Digital warranty management: The platform automatically checks if an asset or component is under warranty when a defect is reported, ensuring correct and timely reimbursements.

• Reduced labor spend: AI invoice scanning cuts administrative time entering third-party invoices from 20–40 minutes to 1–2 minutes. A single integrated system also reduces non-wrench mechanic time, lowering overall labor costs.

• Proactive preventive maintenance: Identifying and resolving minor issues early prevents severe problems, on-road breakdowns, towing fees, and high-cost last-minute repairs. Consolidating maintenance into a single work order is also significantly cheaper than multiple shop visits.

Customers achieve significant return on investment (ROI) from leveraging Samsara fleet maintenance, driving improvements in efficiency and cost-savings. Here are a few examples:

• Reladyne reduced work order processing time by 66% by transforming real-time vehicle data into actionable repair workflows. This eliminated manual entry and significantly reduced “non-wrench time,” allowing them to proactively manage their work orders and reduce downtime.

• Bramco centralized their digital warranty tracking, enabling them to  realize a 7x return on investment within a year in warranty claims alone, while also informing smarter purchasing decisions based on vendor performance and downtime.

• Garden City Public Schools improved vehicle uptime by 20% and reduced maintenance costs by 66%, representing a more than $150,000 annual savings across maintenance and operations.

• CoxHealth centralized fleet data and shifted from mileage‑based replacements to true lifecycle cost analysis, and used AI invoice scanning to cut invoice processing time by 94%.