Connected Operations.Transforming the way the world moves forward.
What are Connected Operations?
Physical operations are the backbone of the global economy.
What are physical operations? Think transporting goods and services, building infrastructure, keeping utilities running, and more. To function best, these organizations all rely on the safe, efficient, and sustainable operation of physical assets—such as warehouses, vehicles, and equipment.
Connected Operations is the next evolution.
Organizations that manage physical operations are using digital technology to connect their assets in the cloud, transforming them into Connected Operations. This provides organizations with real-time visibility, so they can operate more safely, efficiently, and sustainably.
Empowering teams with Connected Operations.
Learn how the people at the heart of our global economy are using real-time data to transform physical operations into Samsara Connected Operations™.
Before the Industrial Internet of Things (IIoT)
Despite their importance, physical operations have historically been underserved by technology. Many still relied on paper documents, manual processes, and siloed systems—causing inefficiency and impacting profitability.
Global supply chain disruptions
Physical operations need real-time visibility to remain agile against evolving market demands. Macroeconomic challenges, including global supply chain disruptions, labor shortages, high fuel costs, and inflation make operational efficiency more critical than ever.
Changing workforce expectations
Today's operations workforce is demanding easy-to-use technology that helps them do their jobs more safely and efficiently. In addition, recent labor shortages have underscored the need to recruit and retain employees.
IIoT transforms physical operations
IIoT technology has enabled devices such as computer chips, processors, and sensors to become plentiful and affordable. Now, “things” that physical operations engage with everyday can be connected to the cloud. Cameras, GPS devices, and asset tracking devices have also benefited from IIoT.
Regulations requiring the electronic tracking of hours of service (HOS), such as ELD mandates in the US (2017) and Canada (2021), are demanding businesses to pay close attention to compliance. Regulations around sustainability have also changed how physical operations operate.
The rise of Connected Operations
By linking physical assets to the cloud, physical operations are transforming into Connected Operations. Now, Connected Operations can consolidate data across IIoT devices into a single system of record—enabling organizations to operate more safely, efficiently, and sustainably.
How are different industries connecting their operations?
Transportation & Logistics
Food & beverage
State & local government
Hear what industry leaders have to say.
Chief ESG Officer, Summit Materials
Senior IT Analyst, Univar Solutions
Sr. Director of Information Systems, Dohrn
Sr. HSE Manager, Liberty Energy
“When we can see everything in one place, our entire operation comes together. With Samsara, we could fully integrate our payroll systems, maintenance software, tax structure, and monitor our third-party drivers, all in a simple, easy-to-use platform.”
Sr. HSE Manager, Liberty EnergyWatch Video
“The Connected Operations idea resonates deeply with Univar Solutions. It has helped us to connect front-end, back-end, front office, back office, drivers, operations, as well as customers to improve our operational efficiency across the board.”
Senior IT Analyst, Univar SolutionsWatch Video
“Samsara has been a great help in bringing our departments closer together. Before it was very siloed. Now, Samsara gives us a platform where we can all work together and be more efficient.”
Sr. Director of Information Systems, DohrnWatch Video
“We’re excited about Samsara’s ability to help us close the gaps in our data so we can accurately measure our emissions and report on our progress.”
Chief People & ESG Officer, Summit MaterialsWatch Video
Discover how leaders in Connected Operations are outperforming their competition.
Our 2023 State of Connected Operations Report shows what C-suite executives and leaders are investing in to empower their workforce and stay ahead of the curve.
WILL USE AUTOMATION TO MODERNIZE THEIR OPERATIONS BY 2024
EMPLOYEES ARE PREDICTED TO BE DOING JOBS THAT DON'T EXIST TODAY BY 2025
WILL PURSUE NEW SUSTAINABILITY-RELATED REVENUE STREAMS IN THE NEXT TWO YEARS
The State of Connected Operations 2023
Learn how leaders are adopting cutting-edge technologies, empowering their workforce, and unlocking new revenue streams.Download Report
Get your questions answered.
What are physical operations?
Physical operations are the organizations that power our economy through the flow of goods and services. Physical operations exist across many industries, including construction, transportation and logistics, field services, home and commercial services, food and beverage, local government, passenger transit, healthcare, utilities, and more. What unites these vastly different organizations under the umbrella of “physical operations” is the nature of their work; they all rely on the safe, efficient, and sustainable operation of physical assets—such as warehouses, vehicles, and equipment—to function.
Physical operations form the backbone of our global economy, representing over 40% of global gross domestic product (GDP). Yet despite their immense impact, these organizations and the people they employ—drivers, field technicians, safety managers, warehouse supervisors—have historically been underserved by technology.
Before the widespread adoption of IIoT (industrial internet of things) technology, physical operations relied on paper documents, manual processes, and siloed systems. This caused massive challenges such as a lack of real-time data, limited visibility into operations, manual and error-prone workflows, and disparate applications and systems.
Now, that is changing. As advances in technology make it possible to capture more data from more assets and connect it to the cloud, we are seeing physical operations digitize and transform into Connected Operations.
What are Connected Operations?
Samsara Connected Operations are physical operations that have connected their assets and systems to the Samsara cloud. This provides centralized, real-time visibility and empowers organizations to operate more safely, efficiently, and sustainably.
Connected Operations use the power of digitization to connect data from physical assets—such as vehicles, equipment, and warehouses—to the cloud. Now, physical operations can consolidate data from IIoT devices into a single system of record by linking up to the cloud, wrangling data across various systems to make smarter decisions. Using the cloud as a command center, organizations can connect data and workflows together to get a full picture of their entire operations.
What factors led to the rise of Connected Operations?
There are many factors that have contributed to (and accelerated) the rise of Connected Operations, such as:
Technological innovation: Over the past decade, technology has become more accessible, affordable, and advanced. IoT devices, high-bandwidth cellular networks, cloud computing, and artificial intelligence (AI) and automation have enabled organizations to undergo digital transformation, unlocking new applications within physical operations such as telematics, AI cameras, workflow apps, and asset tracking.
Macroeconomic pressures: Physical operations need real-time visibility to remain agile against evolving market demands and changes in the value chain. Macroeconomic challenges, including global supply chain disruptions, labor shortages, high fuel costs, and inflation make operational efficiency more critical than ever.
Government regulations: Regulations requiring the electronic tracking of hours of service (HOS), such as ELD mandates in the U.S. and Canada, are demanding businesses to pay close attention to compliance. Regulations around sustainability have also changed how the physical operations ecosystem operates.
Increased focus on sustainability: Transportation is the fastest-growing source of emissions worldwide, accounting for 17% of global greenhouse gas emissions and 20% of global CO2 emissions. Increased regulatory activity, shifting customer and investor expectations, and the growing availability of commercial electric vehicles (EVs) have driven an increased focus on sustainability across physical operations. As organizations invest in sustainability, they are increasingly in need of operational technology that can help them understand their carbon footprint, inform ESGinitiatives, and plan for fleet electrification.
Workforce attraction and retention: Today's operations workforce is demanding easy-to-use technology that helps them do their jobs more safely and efficiently. In addition, the recent labor shortage further increases the need to recruit and retain new employees.
Customer and investor expectations: Customers and investors are pressuring physical operations to digitize their operations for other reasons as well. Real-time information has become the norm; customer satisfaction (and even customer loyalty) depends on efficient business processes and accurate communication, and investors expect physical operations to have a modern and new technology stack to remain competitive.
What are the benefits of Connected Operations?
As advances in technology make it possible to capture data from IoT devices and connect it to the cloud, we are seeing physical operations digitize and transform into Connected Operations. Some benefits of a Connected Operation include:
Real-time data: IIoT technology has made it possible to stream data from physical assets to the cloud. Connected Operations use real-time data to increase efficiency, improve safety, reduce downtime, operate more sustainably, and improve the customer experience.
Complete visibility: With real-time data means, organizations can get a full picture of safety, security, sustainability, and efficiency across their physical operations. Connected Operations can more effectively improve safety and security across their distributed operations, coach and engage employees at scale, proactively identify leading indicators, and more.
Connected systems and automated workflows: By connecting real-time data from physical assets to other business-critical systems (such as payroll, billing, fuel management solutions, or third-party equipment software) via API, organizations can automatedigital workflows and unify data across multiple sources to a single system of record.
How do I connect my operations?
Organizations can use a Connected Operations Cloud, such as Samsara, to harness IoT data and develop actionable business insights to improve their operations. By connecting their data to the cloud, organizations can optimizedecision-making and get real-time visibility—improving the safety, efficiency, and sustainability of their operations.