G2 4.8 stars 1,600+ reviews
Samsara v Motive: Which solution is right for you?
Technology. Quality. Service.
“I gave Motive a chance, but when I saw what we were receiving versus what we were paying for, it was clear we weren’t getting our money’s worth.”
Lupita Hernandez, Fleet Manager,
Ace Tree Enterprise
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Technology
Choose the innovation leader. Samsara has more technology to improve safety, driver retention, fuel costs, asset uptime, and theft and loss, than any other provider.
Quality
Trust Samsara for your mission-critical operations. 99.99% uptime guarantee. Lifetime hardware warranty, in-market local support team and 20+ cellular roaming carriers for seamless connectivity.
Service
Samsara takes service seriously. We offer expert support helping you get onboarded and the opportunity to learn from peer operations, and we build our roadmap based on our customers' needs.
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Dash cams with in-cab alerts for mobile usage, speeding, following distance and more |
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Advanced Machine Learning with data scale Machine learning models trained on over 180 billion minutes and 80 billion miles annually |
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In-cab experience Fewest false positives in the industry, with strong driver acceptance and buy-in |
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Al Multi-cam with complete driver visibility 360-degree Al multi-cam, with in-cab alerts, live in-cab monitor, auto-recording and 10-min retrieval |
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Event coaching and out-of-the-box training Send safety event videos or pre-loaded out-of-the-box training for drivers to view on the app |
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Custom videos and Al-created training Upload your own training or create training using Al |
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Safety coaching for lean teams See immediate reductions in risky driving without adding work for your manager and admin teams |
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Positive recognition Al-powered recognition of best and most-improved driving for safe speeding and focused driving |
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Driver kudos Personalised messages on the driver app recognising driver streaks, milestones, score improvements and safe behaviours like defensive driving |
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Fault code intelligence Al-powered insights into fault code meaning, severity, repair processes and costs |
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Easy-to-use, high-quality vehicle inspections Voice transcription helps drivers submit vehicle inspections quickly and Al quality checks ensure that vehicle inspection report images meet requirements |
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Work orders and analytics Create work orders from vehicle inspections, track completion rates and time to resolution, and identify lowest-cost vendors |
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Third-party repair cost analytics Scan invoices using Al to identify low-cost providers and cost trends |
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Route planning and optimisation Cut fuel spend, minimise vehicle wear, maximise fleet utilisation and improve worker productivity with easy-to-use native routing |
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Commercial navigation Keep drivers compliant, safe and stress-free with navigation that accounts for road restrictions, commercial speed limits, Drivers' Hours and more |
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Modern route management Keep drivers and dispatch in sync with consistent ground truth, ETAs and navigation paths, and deliver exceptional customer service with on-time arrivals and live order tracking |
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High-resolution 2k video at 30 fps for quality Al and exonerations |
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Video access when you need it Access video download even when the vehicle is off |
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Al incident reports Incident reports with Al image understanding to speed up insurance claims and exonerations |
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Driver fuel efficiency Assessment of eight driver efficiency factors, including coasting, anticipation, engine braking and green band, and accounting for vehicle weight and road incline |
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Customisable idle program, including in-cab alerts Coach drivers on idle while protecting them from cold and heat. Provide in-cab alerts for unproductive idling |
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Fuel-level drop detection Al-driven algorithm fuel to detect siphoning and other suspicious fuel drops |
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Industry benchmarking Customisable benchmarks for your industry and fleet size |
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Compliance dashboard See your most important Drivers' Hours compliance information in one place |
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CARB CTC compliance Remote emissions testing and automated reporting for the CARB Clean Truck Check program |
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Reliable ELD app Stable app with reliable Wi-Fi connection to the ELD |
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“We were on hold with Motive once for hours, and we never did get an answer. That would never happen with Samsara. I could call my guy right now and he would pick up.”
Chris Reitz, Director of Safety,
Salisbury Trucking
See all customer stories
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Industry-leading connectivity 23 roaming partners in North America, dual SIM card and virtual network operations centre |
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Platform uptime guarantee 99.99% SLA |
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Hardware warranty Lifetime hardware warranty |
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In-market support > 95% local North American support |
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How does the AI accuracy of Samsara compare?
Samsara stands out for its AI accuracy, reliability, ease of use and functionality. By utilising over 10 trillion data points gathered from more than 220 billion miles of driving data, Samsara's AI Dash Cams are designed to reduce false positives, enhancing driver safety and enabling more effective coaching. In contrast, the alternative provider struggles with accuracy and often results in false positives.
Samsara invested nearly £560 million in R&D over the last three years to develop cutting-edge innovations that deliver real business value. Our hardware reliability is reflected in our 99.99% platform uptime and lifetime warranty. Samsara also offers comprehensive video functionality, including live viewing options and customisable camera settings. Our intuitive, user-friendly interface and broad range of integrations provide a more seamless experience compared to alternative providers.
Why choose Samsara?
Samsara is designed to be your long-term, trusted partner, with a platform built to support your organisation’s unique fleet operations. We offer an industry-leading, enterprise-grade platform powered by the world’s largest Connected Operations dataset. This allows Samsara to deliver advanced AI automation and diagnostics that provide high-complexity fleets with meaningful ROI through reliable, real-time insights.
Our expertise goes beyond technology, with hands-on customer support at every stage of your journey, from seamless implementation to dedicated, in-house post-sales support. Samsara’s comprehensive product suite addresses all aspects of Connected Operations, enabling scalable solutions as your business grows. Additionally, we offer white-glove customer support to ensure a seamless user experience and a platform designed to perform at scale, tailored to meet the demands of complex fleet operations.
Why switch to Samsara?
If your organisation is growing or needs deeper operational insights into fleet management, Samsara provides the enterprise-grade, scalable solution that alternative providers such as Motive (formerly KeepTruckin) and Geotab do not. While alternative providers focus primarily on small and mid-sized businesses, with a limited product suite and outsourced support, Samsara’s fleet management software is built to handle complex fleet operations, offering unmatched real-time AI functionality and reliable, advanced diagnostics.
With Samsara, you gain a platform that adapts to your evolving fleet and freight requirements, with in-house, white-glove customer support that ensures efficient onboarding, fast response times and a personalised experience. Our platform’s scalability, featuring an industry-leading developer ecosystem and open API, means you can rely on Samsara as your fleet management needs grow and your demands become more complex. Samsara is here to be a trusted, reliable partner that grows with you.
What are some of the key functionalities used by Samsara customers?
Samsara’s Connected Operations Cloud offers a comprehensive suite of solutions designed to empower organisations and owner-operators to improve driver safety, enhance efficiency and streamline fleet management. This includes:
Video-Based Safety: Detect risk and protect your drivers with Samsara’s AI Dash Cams and on-demand video retrieval. By taking a proactive approach to coaching and driver management, you can enhance driver performance, reduce incidents and improve driver behaviour on the road.
Vehicle Telematics: Improve efficiency, enhance vehicle tracking and streamline vehicle maintenance with Samsara’s Vehicle Telematics solution. Our to-the-second GPS fleet tracking and route optimisation solutions give you best-in-class visibility to improve route planning and fleet efficiency, while our remote vehicle diagnostics solution enables you to streamline fleet maintenance, improve vehicle health and streamline preventative maintenance workflows. Additionally, our advanced fuel and energy insights enable you to improve fuel management, reduce idling, minimise fuel consumption and decrease fuel costs.
Workforce Apps: Streamline the driver experience in the cab with Samsara’s Workforce Apps. The Samsara Driver App enables fleets to achieve ELD compliance on a single platform, accelerating IFTA reporting and preventing HOS violations before they occur with near real-time notifications. In addition, the Samsara Driver App enables drivers to submit DVIRs directly on their mobile app, improving productivity and reducing downtime.
Equipment Monitoring: Protect your equipment, minimise theft and reduce operational costs with Samsara’s Asset Tracking solution. With Samsara's real-time information and live-to-the-second asset tracking, you can accelerate asset recovery and maximise utilisation.
What exclusive products does Samsara offer that set it apart from the competition?
Our Site Visibility solutions utilise IoT technology for comprehensive monitoring of assets and equipment, while Connected Training ensures that employees receive effective training through accessible materials and progress tracking. Additionally, Connected Workflows streamline operations by integrating tasks for improved efficiency and collaboration.
Which industries benefit most from using Samsara over competitors?
Samsara is a proven partner in supporting the world’s most complex operations across a diverse range of industries. We cater to the unique needs of various sectors, including five of the top 10 companies in Waste Management, six of the top 10 in Construction, six of the top 10 in Transportation (LTL), five of the top 10 in Chemical Carriers, seven of the top 10 in Food Service and four of the top 10 in Wholesale and Retail. Additionally, we serve numerous other industries, such as Oil and Gas, Public Services, Food and Beverage, Passenger Transit, Utilities and Agriculture, among many others.
What kind of customer support can I expect from Samsara compared to competitors?
Samsara's customer support stands out compared to the competition by offering world-class customer service with US-based 24/7 availability via email, chat and phone. Samsara provides a dedicated in-house support team, including implementation consultants and customer success managers, ensuring a seamless experience from the start. Samsara's focus on building long-term partnerships and a customer-centric approach ensures that needs are met efficiently and effectively, which is a significant differentiator in the support experience.
What customer success stories highlight Samsara’s advantages over competitors?
Globe Logistics was looking to implement a new technology solution. After a thorough evaluation, they chose Samsara over the competition, citing Samsara’s reliability, usability and world-class partnership.
A transportation company based in New England, USA, offers overnight services across New England, the Mid-Atlantic and Midwest. They experienced multiple problems with their previous telematics solution, including data accuracy issues, a manual video retrieval process that was prone to corruption and concerns about the vendor's stability. The company knew they needed a new provider that would not only solve these issues but also ensure their long-term success. To make the right choice, they conducted a thorough evaluation process to select a solution that was built on innovative technology and could serve as a strong foundation for future growth.