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Samsara Platform/
Incident Centre

Never let a critical incident go unresolved

With the Incident Center, your most critical incidents – crashes, fuel theft, daily walkaround check violations, and more – are surfaced and ranked according to severity the moment they happen, so you catch them before they turn into a fine, a late claim or a loss.

Every incident detected, investigated and resolved – fast.

Prioritised alerts

Every critical incident is surfaced automatically and ranked by severity – tuned to your fleet's own hours, locations and policies, so your team only sees what actually matters.

Investigate in one place

Trip history, video, alerts and driver data live in a single view. Get the full picture in minutes instead of piecing it together across tabs and spreadsheets.

Automated response

Built-in workflows act the moment an incident is detected – sending an in-cab alert, escalating to the right person or immobilising a vehicle – so a problem is stopped before it compounds, not cleaned up after.

Real-Time Control

From reactive to resolved, all in one command centre

Stop piecing together incidents across spreadsheets, tabs and phone calls. Incident Centre gives your team one place to detect, investigate and resolve every critical fleet incident, so nothing falls through the cracks.

Incident Centre dashboard showing vehicle alerts including crashes, fuel drops with map locations and severity levels.

Detect instantly

Incident Centre surfaces every critical incident across your fleet the moment it happens: crashes, fuel drops, daily walkaround check violations, vehicle misuse and more, prioritised according to severity so nothing waits for someone to notice.

Incident Alerts

One view for every incident across your operation.

Incident Centre brings safety, security, compliance, maintenance and operational incidents into a single view, so nothing slips through the cracks and nothing costs you more than it should.

Crashes, panic button activations, SOS alerts, missing assets and suspicious fuel drops are flagged the moment they happen, so your safety and security team can respond immediately, before losses compound.
Identify vehicle usage outside normal and authorised operating patterns. Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays and keep operations running on schedule.
Missed or incomplete daily walkaround checks, unqualified moves and unauthorised drivers are logged automatically, giving compliance officers auditable records ready for DOT, insurance and regulatory reviews.
Unsafe vehicle conditions are flagged in real time, so maintenance teams can keep assets safe, reliable and ready for service.

Safety & security teams

Crashes, panic button activations, SOS alerts, missing assets and suspicious fuel drops are flagged the moment they happen, so your safety and security team can respond immediately, before losses compound.

Fleet operations teams

Identify vehicle usage outside normal and authorised operating patterns. Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays and keep operations running on schedule.

Compliance teams

Missed or incomplete daily walkaround checks, unqualified moves and unauthorised drivers are logged automatically, giving compliance officers auditable records ready for DOT, insurance and regulatory reviews.