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Incident Centre

One place to manage every fleet incident

Samsara's Incident Centre detects, investigates and resolves costly incidents across your fleet, from vehicle misuse to fuel theft, daily walkaround check violations and more. Everything your team needs, in one place.

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Every incident detected, investigated and resolved – fast.

Real-time visibility

See every critical incident across your fleet the moment it happens: crashes, fuel drops, daily walkaround check violations, vehicle misuse and more. Prioritised by severity in a single view.

Faster response

Investigate in minutes, not hours. Trip history, video, alerts and driver data consolidated in one workspace.

Automated resolution

Close incidents without lifting a finger. Built-in response workflows send in-cab alerts, escalate to the right team, or immobilise a vehicle automatically.

Real-Time Control

From reactive to resolved, all in one command centre

Stop piecing together incidents across spreadsheets, tabs and phone calls. Incident Centre gives your team one place to detect, investigate and resolve every critical fleet incident, so nothing falls through the cracks.

Incident Centre dashboard showing vehicle alerts including crashes, fuel drops with map locations and severity levels.

Real-time visibility

Get instant visibility into every critical incident across your fleet: missed daily walkaround checks, suspicious fuel drops, crashes, vehicle misuse. Surfaced automatically and ranked by severity so your team knows exactly where to focus.

Incident Alerts

Manage every critical incident from one place.

Monitor, investigate and respond to incidents across your operation.

Quickly identify unexpected fuel drops that may indicate theft or unauthorised use.
Identify vehicle usage outside normal and authorised operating patterns.
Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays and keep operations running on schedule
Automatically detect when a linked asset tracker separates from its vehicle outside a trusted geofence to help prevent loss, theft or unintentional drop-offs.
Receive notifications and see each time the Asset Tracker is detected to support faster recovery and investigation.
Automatically detect accidents and provide information for fast, coordinated response.
Allows operators to request immediate help during emergency situations.
Automatically detect and alert drivers operating vehicles with incomplete or unsafe daily walkaround checks.

Sudden fuel drop detection

Quickly identify unexpected fuel drops that may indicate theft or unauthorised use.

Vehicle misuse

Identify vehicle usage outside normal and authorised operating patterns.

Unauthorised stops

Automatically detect anomalous stops across your fleet to uncover operational inefficiencies, reduce delays and keep operations running on schedule

Asset left behind

Automatically detect when a linked asset tracker separates from its vehicle outside a trusted geofence to help prevent loss, theft or unintentional drop-offs.