Samsara voted #1 for customer experience

Highest overall customer satisfaction—beating Geotab, Verizon Connect, Fleetio, and more.

Samsara has been recognized as the leading fleet management platform, earning the highest overall customer satisfaction score (8.9 out of 10) in ITRG’s latest industry report—10% higher than Geotab and 23.5% higher than Verizon Connect.

ITRG Report Grid

So, why do customers consistently choose Samsara? Our commitment to a great customer experience is reflected in the feedback:

• Reliability: Samsara's platform is dependable, and customers rate our reliability 11% above the industry average.

• Customer-First Policies: We're committed to making things easy for you with customer-friendly policies, scoring 8.24% above average.

• Transparent Pricing: Our negotiations are straightforward and transparent, ranking 10% above average.

• Constant Innovation: Our product is always getting better, and we roll new features into your existing subscription so you can get more value without any extra cost.

With Samsara, you’re not just getting technology, you’re partnering with a team that puts your experience first, every step of the way.

Ready to see how Samsara compares? Download the complete ITRG report for a full breakdown of scores and detailed customer insights.