New Features, Fleet Management

Now Available: Enhanced Workflow Integration with McLeod Software’s LoadMaster Enterprise

February 3, 2020

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Our existing integration with McLeod Software makes it easy for our shared customers to bring GPS and driver HOS logs from Samsara directly into LoadMaster®, helping dispatchers quickly match loads to nearby drivers with available hours.

Today, we’re excited to share that we’re further streamlining dispatching and fleet management for our shared customers by launching a full workflow integration between Samsara and LoadMaster. 

With this workflow integration, dispatchers can not only monitor tractor location and driver HOS, but they can also now directly manage their dispatch operations, communicate with drivers, and track trailer assets with real-time GPS—all within LoadMaster. This integration also helps shared customers improve the driver experience and boost driver productivity by empowering them to make full use of the Samsara Driver App—an all-in-one app for HOS, routing, forms, DVIRs, and more—and seamlessly share updates with dispatchers.

Key features include:

  • Streamline dispatching in LoadMaster

  • Improve the driver experience with Samsara Driver App integration

  • Bring real-time trailer GPS data from Samsara into LoadMaster

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“We are excited to work with Samsara to bring this important upgrade to our customer community. Automated dispatch workflow is a key element in realizing the benefits our two products can bring to carrier operators and drivers,” said Robert Brothers, McLeod Software’s Manager of Product Development.

Outwest Express, a truckload carrier that serves all 48 contiguous states, has been making full use of the integration to streamline their operations. “Dispatching, trailer tracking, and driver communication are all tied together in real-time with this integration,” said Bill Chilson, Director of Business Operations at Outwest. “This makes it easy to efficiently dispatch drivers and stay in touch with them while they’re on the road.”

Streamline dispatching in LoadMaster

Dispatchers can plan and assign loads to drivers using LoadMaster, which will now be automatically available to drivers using the Samsara Driver App. This streamlines the dispatch experience by enabling fleet managers to use LoadMaster to manage dispatching workflows from start to finish, without needing to use multiple tools.

When assigning a load, dispatchers can include route notes in LoadMaster that will be visible in the Driver App, such as shipping details and specific delivery instructions. They can also designate the exact route and stops needed to fulfill the order, and stay on top of active orders with real-time GPS and arrival and departure updates.

Improve the driver experience with Samsara Driver App integration

Now, shared customers of McLeod and Samsara can significantly improve the driver experience by making it possible for their team to use the all-in-one Samsara Driver App for their everyday work. The Driver App—which now integrates seamlessly with McLeod LoadMaster—is an easy-to-use tool for drivers to complete routes, fill out order forms, log hours of service, perform vehicle inspections, track safety scores, and much more.

As part of this integration, drivers can also communicate directly with dispatchers with two-way free form messaging between LoadMaster and the Driver App: dispatchers can either message a driver or a group of drivers, and drivers can send messages back in real-time.

Bring real-time trailer GPS data from Samsara into LoadMaster

In addition to the full dispatch workflow integration, shared customers can also now bring real-time trailer GPS data from Samsara into LoadMaster. By being able to monitor tractors, trailers, and communicate with drivers, this enhanced integration gives fleet managers and dispatchers full fleetwide visibility, helping optimize order planning and creating a better experience for both drivers and dispatchers.

Get started with Samsara and McLeod Software

If you're a current Samsara and McLeod customer, contact your McLeod account manager to learn more. If you’re not yet a Samsara customer, please get in touch for a free trial!

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