Safety Inbox: Faster, Easier Management of Safety Incidents

December 09, 2017

As organizations with fleets increasingly adopt proactive safety programs with Samsara, our team has been investing in new software tools to maximize the efficiency and effectiveness of these programs.

Our customers have told us that reviewing Samsara incident reports and dash cam footage one-on-one with drivers makes it easier to teach defensive driving techniques and discourage distracted driving. Meanwhile, we are constantly looking for ways to simplify fleet operations, and we wanted to reduce administrative overhead for busy fleet safety managers.

The new Samsara Safety Inbox lists all new harsh driving events and offers a streamlined system for reviewing the incidents and categorizing them appropriately. Utilizing real-time high-definition video footage from Samsara CM dashboard cameras, Safety Inbox:

  • Saves administrators time in reviewing harsh driving events

  • Ensures the most critical events receive attention

  • Helps safety teams stay organized by showing which events still require follow-up

  • Encourages a regular cadence for event review and follow-up coaching

  • Allows terminal operators to manage and confirm timely event review

  • Promotes driver buy-in for safety programs

Especially for large fleets and organizations with multiple safety managers, Safety Inbox is designed to speed up the workflow while ensuring all incidents are reviewed.

How it Works

The Samsara vehicle gateway detects harsh driving events, such as hard braking or sudden acceleration, and automatically uploads Samsara CM video footage from before, during, and after the event to the Samsara Cloud. New incidents appear in the inbox -- sortable by driver, time, or event type -- and provide instant access to associated footage, just by clicking on the event.

The video footage provides important context -- did the driver brake harshly because he almost missed a stop sign, or because another driver swerved in front of him? After the fleet manager evaluates the severity of the event, categorization using the Safety Inbox system is easy. Safety operators can:

  • Star an event for follow-up coaching

  • Archive the event after reviewing it with the driver, or

  • Dismiss the event as not-unsafe

Safety Inbox also ties to Samsara’s Driver Safety Report and Driver Leaderboards, which rank drivers by the number of their safety violations and makes it easy to identify repeat offenders. When a safety manager ‘dismisses’ an event, it is removed from the driver’s Safety Score and is reflected in the Driver Leaderboards found in the Samsara Driver App. When drivers see that their performance is regularly reviewed, they have more confidence in the fairness of their Safety Score, which motivates them to drive more safely to move up their leaderboard.

Get Started with Safety Inbox Today

Safety Inbox is a helpful workflow tool for fleet managers using driver coaching to keep their teams safe and their CSA scores low. Like all Samsara features, it’s intuitive to use and is intended to help fleet teams maximize operational efficiency.

We are rolling out Safety Inbox to all of our customers over the coming weeks. Please contact your Samsara account representative if you want access today!

Editor's Note: This post has been updated for freshness and comprehensiveness. Originally published December 9, 2017. Updated February 20, 2018.

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