As severe flooding continues to impact communities across Texas, North Carolina, and New Mexico, emergency responders and field teams are moving quickly to protect people, infrastructure, and critical services. We know how critical it is to stay connected during an emergency; Samsara is actively monitoring these situations and working closely with our customers to keep their operations running and teams safe. 

If you or someone you know needs support, we’ve gathered resources below to help you access immediate aid, stay informed, and coordinate local response efforts. For teams managing operations during the floods, we’re sharing the tools and resources you need to respond quickly and safely. 

National resources

• FEMA Disaster Assistance: Apply for federal aid and locate Disaster Recovery Centers. 

• American Red Cross: Access shelters, meals, medical and emotional support, and cleanup aid and supplies. 

• Salvation Army: Receive emergency aid and long‑term recovery assistance, including food, water, shelters, and cleanup kits. 

• 211.org (United Way): Get connected to local disaster resources and assistance services through an easy-to-use hotline and online platform.

Local and regional assistance

Central Texas (Kerr, Kendall, Travis, Burnet, Williamson, and Tom Green Counties)

• H‑E‑B Flood Recovery Sites: Pick up water, snacks, and first‑aid kits.

• All Hands & Hearts + Airbnb: Find emergency housing for first responders and displaced families.

• World Central Kitchen: Get fresh meals and clean water in affected communities.  

• Samaritan’s Purse: Access on‑the‑ground cleanup and recovery support for homeowners.

• Operation BBQ Relief: Residents, first responders, and relief workers receive free meals at the Walmart Supercenter in Kerrville. 

• Tide Loads of Hope: Use free laundry services, get clean clothes, and access showers. 

• Texas Division of Emergency Management (TDEM): Stay informed with real-time disaster updates and local coordination resources. 

North Carolina

• American Red Cross – Durham: Access shelter and support services at the Durham Emergency site. 

• Orange County Government: Visit the emergency public shelter or the Recovery Assistance Center. 

• NC Cooperative Extension – “Find Food in Orange County”: Find up-to-date food pantry locations, distribution sites, and schedules. 

Ruidoso, New Mexico

• American Red Cross – New Mexico: Visit open shelters at the Ruidoso Community Center. 

Samsara tools, resources, and tips

As communities begin to recover and get the support they need, Samsara is there for the teams working behind the scenes to keep services running. 

Keep teams connected, even during outages

When networks fail, your operations can’t. Even during widespread outages, we make sure that field teams stay connected and maintain service. Our Virtual Network Operations Center (VNOC) monitors device connectivity in real time and works directly with carriers to resolve issues quickly. We’ve enabled automatic network failover for customers in high-risk areas, which allows Samsara devices to switch between the top two U.S. carriers to preserve coverage during outages. To help first responders make fast, informed decisions, our FirstNet integration provides priority communication access and near real-time routing and dispatch insights. 

Act faster on the frontlines 

We also give frontline teams the real-time tools they need to easily adapt to changing conditions. Here’s how they’re using our technology to respond fast during disasters. 

Protect lone workers and mobile teams: 

• The Samsara Wearable monitors real-time movement, detects falls, and includes an SOS button so workers can call for help instantly if needed. 

Stay aware of changing conditions on the ground: 

• StreetSense is our new feature that uses AI-powered street-level insights to help teams reroute, assess damage, and navigate changing road conditions.

• GPS tracking with weather intelligence overlays allows you to integrate real-time weather alerts and forecasts with your fleet visibility to anticipate risks like flooding.

Keep field teams informed and coordinated:  

• Two-way messaging in the Driver App allows you to instantly share instructions or safety updates with drivers and field crews.

• Live location sharing makes it easy to coordinate with teams, customers, or agency partners using secure tracking links.

Make sure vehicles are ready to deploy: 

• Fuel and engine monitoring confirms that vehicles are fueled and operational for extended use during response or evacuation.

• Incident response workflows automate alerts, status updates, and post-incident reporting directly from the field. 

We’re here to help

When a disaster hits, waiting isn’t an option. Whether you’re on the ground or looking for ways to support from afar, we’re committed to helping our customers and their communities stay safe and operational. Our team is available 24/7 if you need assistance.