The world of operations is undergoing a massive transformation, with AI at the forefront. We're at a pivotal moment where the cost of technology is dropping, making AI more accessible than ever before. Technologies and tools that once seemed closer to science fiction are now here, delivering real results for real operations around the globe. 

At Samsara, we're leading the way in bringing these innovations to operations. We have the largest connected operations data set on the planet – 14 trillion data points processed in a year – giving us unique capabilities to develop AI models that accelerate success. 

We take these inputs, along with insights gained from working closely with our customers, and use them to develop innovative new products that are redefining safety, efficiency, and the frontline worker experience for the entire physical operations industry. Today, we’re proud to announce our largest slate of new products yet, all developed with the end goal of helping organisations like yours operate smarter.

Protecting teams with AI-powered safety

Imagine a world where the risks that your team faces every day – on the road, in the field or at the job site – are being continuously assessed and mitigated. Samsara is making this a reality with the industry's most advanced AI-powered technologies for safety. 

Today, we're announcing new safety products that include:

• Safety Coaching for Lean Teams to enable lean teams to do more with less

• AI Multi-Cam for complete 360° visibility around vehicles

• Worker Safety to send alerts and enable workers to ask for help

• Samsara Wearable to protect employees in the field 

• Weather Intelligence to stay ahead of weather risks

• Incident Management to improve safety and the claims process

• Driver and Vehicle Qualifications to help avoid fines and litigation risk 

Reducing costs and improving performance 

Samsara isn't just building one-off tools to make tasks faster and easier. We're driving a step change in operational efficiency, where our platform turns data into actions that help operators run more efficiently and effectively.

With that in mind, today we're also announcing a range of new products to drive efficiency, including:

• Asset Maintenance to improve asset uptime and reduce repair costs

• Route Planning for smarter routes that save time and money

• Commercial Navigation to help drivers find their way with confidence 

• Level Monitoring to improve tank utilisation and optimise inventory

• AT11X, the first C1D1 Asset Tag for hazardous locations

• Asset Gateways now powered by the Samsara Network for near real-time visibility

• Automations to build multi-step workflows on operations data

Empowering frontline employees with better productivity tools and recognition

The heart of every operation is its frontline, and Samsara is dedicated to empowering these essential teams to be more productive while helping managers recognise, reward and retain them. 

Today, we're announcing several new products to help organisations achieve these goals:

• An easier-to-use, more modern Driver App

• AI Assistant in the App to help frontline workers get the answer they need, fast

• Rewards with more options to recognise and retain top drivers

• DVIR enhancements to improve the speed and quality of inspection reports

• Customisable Dashboards to enable teams with relevant data

• Driver and Asset Profiles to quickly find data to improve operations 

Read on to learn more about each of these products below.

SAFETY

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Scale coaching without scaling your safety team with Safety Coaching for Lean Teams  

Safety teams are often short on resources, especially when managing large, dispersed driver fleets with limited time and headcount. Without tools to help scale efficiently, safety efforts can be inconsistent across locations and leads managers to waste time coaching lower-risk drivers. This also leaves them scrambling to provide effective coaching on the most important behaviours. 

Samsara now offers Safety Coaching for Lean Teams, a new set of opt-in, customisable features that help lean safety teams scale driver coaching and recognition with AI and automation. Designed to empower safety  managers to focus limited time and resources on the highest-risk drivers and behaviours, Safety Coaching for Lean Teams automatically assesses risk for each safety event based on factors such as severity, frequency, driving time and driver safety score. Samsara then automatically triages low-severity safety events to drivers for self-review and escalates high-risk events to managers for hands-on coaching. Fleets can use out-of-the-box Samsara automations or customise automation workflows to align with organisational priorities.

In addition, group coaching tools allow organisations to see trends across groups of drivers and create group coaching presentations in several clicks, empowering them to scale coaching without having to scale the size of their safety teams. Early beta customers have already seen significant time savings for safety teams, improved coaching efficiency and consistency, and reductions in unsafe driving behaviours. 

These updated coaching features will be generally available around the globe this summer. Click here to learn more. 

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Get 360° AI-powered risk detection to prevent and resolve incidents with AI Multi-Cam

Today's fleets face a growing road crisis. Over the last decade, fatal truck crashes have risen by 40%, while insurance premiums are also increasing. Fleets need advanced tools to prevent crashes and clear evidence to resolve disputes when they do occur.

AI Multi-Cam provides real-time, 360° visibility in and around the vehicle from up to four additional HD video streams – for a total of six with an AI Dash Cam and Multi-Cam – as well as optional audio. In addition to extended visibility and HD clarity, AI Multi-Cam extends AI detections, such as Pedestrian Collision Warning, to side and rear camera streams for the first time. Drivers get an in-cab monitor that shows a view from all cameras in real time, which means they can see in blind spots, in the rear of the truck and more.

Samsara cameras are small and unobtrusive, which means organisations can place them wherever makes the most sense for their business, on the pickup arm of a bin lorry, for example, or inside a bus. Customers are also free to use Samsara cameras or third-party cameras of their choice.

With AI Multi-Cam, retrieving footage is also easier and more customisable than ever. Admins can select which streams and which audio to download, allowing organisations to prevent severe accidents and costly equipment damage while helping them resolve incidents faster, exonerate drivers and reduce insurance claims costs. 

AI Multi-Cam will be generally available later this summer around the globe. Click here to learn more.

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Protect every worker, wherever they are, with Worker Safety and the Samsara Wearable 

When frontline workers step out of their vehicles to do their jobs, they face diverse risks: slips, falls, aggressive encounters, severe weather or even working alone. Each of these can lead to an emergency situation that organisations need to respond to, fast. Building on our track record of success helping customers improve driver safety, we're excited to introduce Samsara's Worker Safety tools, including the new Samsara Wearable.

Worker Safety allows organisations to get immediate help to frontline employees when they need it. Workers can trigger an SOS with a single click in the Samsara Driver App or Wearable, and context-rich insights (audio memo, real-time location, live stream from vehicle and ability to see nearby drivers and vehicles since all the data is on one dashboard) gives managers the information they need to take action on the SOS and route to emergency services if needed. 

Organisations can also monitor worker safety. If a worker has been idle for too long or isn’t responding, managers can schedule or send a check-in to the Samsara Driver App to ensure that they are safe. If the worker doesn’t respond, an SOS incident is created and managers are alerted. Moreover organisations can alert groups of workers about threats, such as hazardous weather, directly in cab or in the Samsara Driver App.

The Samsara Wearable offers protection no matter where an employee is working. A lightweight, ruggedised device, the Wearable easily clips to personal protective equipment. It can automatically detect falls and gives workers the opportunity to cancel if an incident is a false positive. If not, workers can record a memo (for example, "Help, I've fallen!"), which automatically creates an SOS incident and sends an alert to a manager.

In addition, the Samsara Wearable provides context-rich insights about an incident, such as real-time location, vehicle livestream and audio recordings, to help administrators send help quickly. The device connects to Samsara’s Network of connected Vehicle and Asset Gateways and offers more than a year of battery life.

Whether in-cab, in the Driver App or equipped with the Wearable, Samsara’s Worker Safety tools provide proactive alerts and seamless communication, improving safety and providing peace of mind to administrators and frontline employees alike.

Worker Safety will be generally available around the globe later this summer. The Samsara Wearable will be generally available in North America later this year. Click here to learn more.

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Proactively safeguard your fleet with Weather Intelligence

Unpredictable or extreme weather, such as heavy rain, flooding or severe winds, can be a significant threat to fleet safety. In fact, over 20% of vehicle crashes are caused by bad weather, along with a host of other serious issues, including costly delays, supply chain disruptions and more. 

Weather Intelligence enables organisations to respond to bad weather proactively, helping fleets keep drivers and equipment safe. With information from the National Weather Service integrated into the Samsara dashboard, fleet managers can anticipate and plan for severe weather. If a driver enters a public alert zone, managers can send out instant in-cab alerts to warn them and advise them about what action to take. 

Moreover, Weather Intelligence uses the power of the Samsara Network to allow organisations to view external Dash Cam footage from any connected vehicles in affected areas to see real-time conditions on the ground. With the ability to see developing weather threats and alert drivers in real time, organisations can make smarter, faster decisions that enhance driver safety and ensure operational continuity.

Weather map overlays are available now, and other Weather Intelligence features will be generally available in the US later this year.

Confidently manage vehicle accidents, workplace injuries and more using Incident Management

When a crash or injury occurs, managing the incident from when it happens to when it's resolved can be challenging. Investigators often struggle with scattered data across multiple platforms, leading to delays, incomplete reporting and an increased administrative burden. This complexity can make it difficult to get a holistic understanding of incidents quickly and efficiently.

Incident Management provides a unified platform to manage incidents of all types, including vehicle, workplace, environmental and more. It uses rich data from Samsara, such as Dash Cam video, driver history, vehicle diagnostics, weather and location, and integrates third-party documents into a single source of truth. Incident Management offers AI-assisted reporting, using the data collected by incident managers and Samsara to draft common regulatory reporting, significantly reducing manual effort and accelerating reporting. Moreover, the solution allows organisations to assign and track corrective actions, giving them the ability to connect incident resolution to the rest of the Samsara platform, including training, coaching, updating qualifications and more. 

Moreover, by consolidating this comprehensive data in one place, Incident Management helps organisations analyse data to identify patterns, trends and underlying root causes across the entire fleet to help lower risk and prevent future incidents, as well as reduce insurance costs and ensure compliance with key regulatory bodies, such as OSHA and DOT.

Incident Management will be generally available around the globe later this year. 

Help avoid fines and litigation risk with up-to-date Driver and Vehicle Qualifications 

For fleets, managing qualifications such as driving licences, endorsements, vehicle permits and more can be time-consuming and prone to error. Not only that, but if qualifications expire, it can lead to costly fines and even the risk of litigation.

With Driver and Vehicle Qualifications, however, organisations can eliminate the burden of maintaining records and can manage them with ease. Intuitive dashboards, AI-powered upload workflows and easy access via the Samsara Driver App allow fleets to reduce the time and money spent on tracking qualification documents. Moreover, fleet managers can receive alerts if drivers attempt to operate vehicles with missing or expired qualifications, helping to ensure continuous compliance and mitigating risk. 

Driver and Vehicle Qualifications will be generally available around the globe this summer.

EFFICIENCY

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Asset Maintenance delivers smarter maintenance management for improved uptime, savings and efficiency

Outdated manual systems force maintenance teams to spend over half their time on paper and process work instead of essential 'wrench time'. This wastes valuable resources and obscures critical insights needed to prevent downtime.

Asset Maintenance significantly enhances maintenance operations by centralising information and automating workflows. It allows for the creation of work orders in seconds with auto-populated data and reduces repeat shop visits through smart suggestions for outstanding maintenance, ensuring that repairs are completed efficiently in a single visit. The solution also enables proactive planning by providing a unified view of asset issues and history, thereby minimising unexpected downtime. 

In addition to a holistic view of repairs, Asset Maintenance offers deep visibility into spending, helping to uncover problem areas through comprehensive cost reporting and historical data analysis. Workflows are streamlined via native integration, automatically flowing DVIR defects directly into work orders. Finally, it harnesses AI to efficiently resolve issues by providing technicians with AI-generated action steps.

Asset Maintenance is available now around the globe. Click here to learn more. 

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Reduce cost and improve safety, compliance and customer satisfaction with modern routing and navigation 

Historically, commercial fleets have relied on a patchwork of outdated information, disconnected systems and manual processes to plan routes and guide drivers. These tools are often difficult to use and can lead to inefficient routes, unreliable performance and a poor driver experience – challenges that can cause increased operating costs, missed delivery windows and heightened safety risks. 

Samsara’s new routing and navigation solutions offer a modern, integrated alternative to help fleets cut costs, stay compliant and deliver more reliably. 

Route Planning generates smarter routes to reduce operating costs and increase customer satisfaction. Account for real-world constraints like vehicle limitations, driver compliance, customer delivery windows and more. Powered by modern machine learning and operations research methods, fleets can plan with confidence.

Commercial Navigation gives drivers peace of mind that they are on safe, compliant routes. Fully integrated into the Samsara Driver App, navigation appears alongside HOS data in a single, distraction-free view. And because drivers and dispatchers see the same routes, ETAs and updates in real time, the entire operation stays aligned, thus reducing confusion and stress. 

Commercial Navigation will be available this summer in the United States and Route Planning will be available later this year in the United States and Canada. Click here to learn more about routing.

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Get real-time tank insights to improve utilisation and optimise inventory with Level Monitoring

Without tank visibility, organisations face critical blind spots, including not knowing where tanks are, fill levels and and where tanks are. These issues lead to different  challenges, such as poor product inventory management, tank underutilisation, leaks, tampering and even theft. 

Level Monitoring provides real-time visibility into gas and liquid levels across a wide range of tank types, including bulk and mini bulk, fuel tanks, tender trailers, and more. Powered by the Samsara Network, our Level Monitor delivers real-time location and fill levels. Level Monitoring features a rugged C1D1-certified, easy-to-install design with a seven-year battery life. The Samsara Level Monitor is ideal for agriculture, chemical, and oil and gas operations.

With Level Monitoring, organisations utilise their tanks more effectively, streamline product inventory management and deliver better customer service across their operations. 

Level Monitoring will be available globally later this year. 

Track any critical small asset with the AT11X Asset Tag

Critical small assets, such as chemical totes, toolboxes and generators, are hard to track, especially when managing inventory or recovering missing equipment. 

The Samsara AT11X Asset Tag, a compact Bluetooth device, provides real-time location tracking for mission-critical assets with the Samsara Network – even stronger using phones running Samsara Apps. Asset Tag discreetly mitigates theft and loss and accelerates recovery times, reducing downtime and equipment replacement costs. Organisations can streamline inventory management and audits with unparalleled operational visibility to eliminate manual searches. The rugged, C1D1-certified AT11X expands tracking capabilities to hazardous locations, ensuring robust asset visibility for customers operating in explosive and combustible environments.

The AT11X is now available around the globe. Click here to learn more. 

Gain near-real time tracking for any asset, with any Samsara Asset Gateway, powered by the Samsara Network

Knowing where your assets are at any given moment is critical to operations. Now, all Samsara Asset Gateways (AGs) are connected to the Samsara Network to deliver near real-time visibility into asset location. This means Samsara AGs provide location updates every few minutes without compromising battery life or check-in rates. Moreover, with customisable GPS and cellular fallback, you can confirm the location of assets even in the most remote environments.

Samsara Network connectivity for Asset Gateways is now available globally. Click here for more information.

Improve speed and consistency of internal operations with Automations

Physical operations are immensely complex. Critical business processes related to safety, maintenance, coaching – and even tasks like onboarding and off-boarding drivers, workers and equipment –require constant attention and need to be done well.

Today, most of these processes are managed by people using legacy tools. Operations leaders rely on individual team members to know when to start a new process, what steps to take and who to involve, and to ensure that work is done on time and to a high standard of quality. Today’s manual approach can lead to inconsistencies, delays and a lack of auditability, ultimately having an impact on productivity and compliance.

Automations allow organisations to build multi-step, branching processes directly within Samsara, automating tedious tasks – like manually triaging safety events – and alerts. Safety automations are available now, and later this year Automations will offer over 40 operational triggers based on location, maintenance issues and driving actions, as well as more than 10 automated actions, such as assigning coaching or sending in-cab audio alerts. Moreover, its no-code design provides ease of access for business users, eliminating the need for additional IT spend while improving speed, consistency and auditability fleet-wide.

All Automations will be generally available around the globe later this year.

PRODUCTIVITY

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Driver App enhancements improves ease of use for frontline workers and lets fleets customise experiences for every role 

Every driver is different, which is why a one-size-fits-all driver app can be a challenge. Without the ability to customise, apps like these are not only difficult to scale across different roles – such as field employees and regulated and non-regulated drivers – but they can also make it harder for users to find what they need, limiting adoption to functions such as ELD compliance. 

Now, new Driver App enhancements provide an intuitive, customisable, tile-based interface that administrators can tailor to each driver's specific role and responsibilities. Admins can create and assign templates based on worker type or build fully custom home screen layouts using a centralised settings page. They can also set up new End of Day Experiences, a story-style workflow that includes a daily summary, safety event recaps and training content, all to help drivers wrap up their day with just a few taps. 

With the new Driver App, organisations can reduce friction, increase efficiency, unlock higher app adoption and support driver engagement and retention across their entire workforce.

The Driver App updates will be generally available around the globe this summer. Click here to learn more. 

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Get instant expertise to help your frontline with AI Assistant in the App

Frontline workers often face challenges accessing critical information quickly and efficiently, leading to operational delays and potential safety risks. Each time a worker in the field stops to sift through documentation or consult with an administrator to find answers, their workflow is interrupted and they are not as productive. 

Samsara's AI Assistant in the Samsara Driver App overcomes these challenges by providing immediate, fleet-specific expertise through natural language question and response. Workers can simply type their questions in the Driver App (similar to what they would ask an admin) and receive instant advice and guidance. This instant, on-demand support minimises interruptions and maximises productivity, empowering your frontline to work more safely and efficiently. 

AI Assistant in the App will be generally available around the globe later this year. 

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Samsara Recognition and Rewards Platform automates and streamlines driver recognition to boost retention 

Driver turnover remains a significant challenge for today's fleets, with up to 94% of long-haul drivers leaving their companies annually. One reason for these high rates are ineffective or inconsistent driver recognition programmes. In fact, many organisations struggle with reward programmes that rely on outdated spreadsheets, disconnected tools or generic praise that doesn't incentivise or retain drivers. 

Samsara’s Recognition and Rewards Platform provides a new integrated workflow that allows Safety, Operations and Human Resources teams to easily send both monetary and non-monetary rewards, such as store credit or downloadable certificates, directly to drivers. Organisations can also track activities like safe driving streaks and milestone completions in a Rewards Log, send kudos and manage configurations with just a few clicks, all within Samsara's platform. 

With Samsara’s Recognition and Rewards Platform, organisations can automate and streamline driver recognition, allowing for consistent, scalable recognition of safe behaviours while boosting driver morale and reinforcing a culture of safety.

Recognition is available now around the globe and Rewards will be globally available later this year. 

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Drive safety, efficiency and compliance with DVIR enhancements

Vehicle inspections may seem like a mundane part of managing a fleet, but missing or inaccurate inspection reports can be a significant challenge. In fact, 60% of all violations documented by the Federal Motor Carrier Safety Administration are vehicle related, resulting in substantial financial penalties and costly downtime.

DVIR enhancements can mitigate these issues and enhance safety and efficiency with advanced Driver Vehicle Inspection Reports. Now, Samsara DVIR includes greater customisation with templates that include fields for defects, media, text and conditional logic, allowing fleets to make DVIRs meet their unique operational needs. AI-powered features – such as voice-to-text and AI-quality checking – boost efficiency and work reliably even in challenging conditions, such as environments with low connectivity or loud noises. 

Samsara DVIR ensures real-time quality with in-app photo quality enforcement and verifies thoroughness by tracking walkaround path, location and duration. Moreover, the solution links DVIRs directly to work orders, facilitating connected workflows to clear defect status and streamline resolution, as well as prevent non-compliant driving by integrating maintenance statuses with the Samsara Driver App. Fleets can also use DVIR to drive proactive compliance through real-time alerts for missing DVIRs, as well as the ability to monitor FMCSA data, review inspection results, violations and audit driver behaviour within the platform.

DVIR enhancements will be generally available around the globe later this year.

Help teams see, understand and act on data, tailored to their roles

Safety coaches, fleet managers, maintenance teams and other Samsara administrators all need different experiences in the Samsara Dashboard.

That’s why Samsara now offers Customisable Dashboards, individualised views that consolidate all relevant data into a single, easily digestible location to streamline the process of delivering tailored experiences to all employees. Users can now create custom dashboards featuring data tables and graphic charts that provide workers with essential information at a glance directly within the Samsara Platform. Moreover, users can drill down into reports for specifics without the need to copy information across various systems and worksheets, enabling fast, data-driven decisions. Dashboards can be built once and deployed across entire organisations, helping teams move even faster. 

Robust permissions management ensures control over who can create, edit and view dashboards, guaranteeing that each user only accesses data relevant to their role. Moreover, the no-code design empowers anyone to work with data, providing ease of access for business users and eliminating additional IT expenses.

Customisable Dashboards will be generally available around the globe later this year. 

Quickly find data and insights to improve your operations with Driver and Asset Profiles

Back-office teams often spend their limited time searching for critical information on drivers and assets. With Samsara’s updated Driver and Asset Profiles, back-office teams now have the information they need to make real-time, data-driven decisions. 

Driver Profiles gives teams insights across driver efficiency, safety, coaching, kudos/recognition and trip history, as well as trends and a summary for individual drivers. Managers now have one place to see driver status data, including HOS card, location data and en route status. Moreover, managers now have the ability to trigger coaching flows directly from the Driver Detail page.

Asset Profiles provides teams with insights across your vehicles and trailers, as well as powered and unpowered equipment. Managers can view enhanced details for assigned drivers and get faster visibility into device health, asset health and documents, including a library of rich images, including installation photos and DVIR images. Moreover, a dedicated Maintenance Focus tab details active work orders, upcoming preventative maintenance, active faults, active issues and AI health insights.

Driver and Asset Profiles will be generally available around the globe later this year. 

HappyRobot integration now available in Samsara App Marketplace

As a complement to our work developing innovative AI technology for operations, Samsara also partners with leaders in the field to bring new solutions to customers. As part of that effort, today Samsara announced a new partnership with HappyRobot, a pioneer in AI-powered voice solutions for the logistics sector. 

HappyRobot offers truly human-like agentic AI to automate communications via phone, email, and text to boost efficiency and improve customer satisfaction. Organizations can use AI agents to automatically call drivers or customers to notify them of shift details or order status, allowing teams to cut weeks of work down to a few hours, allowing teams to focus on more valuable projects. Moreover, the technology is production-ready and is already automating over a million AI phone calls weekly for over 100 of the largest global logistics operators, including existing Samsara customers like Werner.

In addition to the partnership, Samsara Ventures announced an investment in HappyRobot, underscoring Samsara's belief in the company's vision and the transformative potential of agentic AI. Samsara customers can now access the HappyRobot integration via Samsara's App Marketplace.

The new products and partnership detailed here are just one view into how Samsara is transforming physical operations. As we continue to innovate and deepen customer partnerships, we are committed to delivering solutions that drive success and pave the way for a smarter, safer and more sustainable future in operations, where every decision is guided by data and every worker can thrive.

To learn more, if you're an existing customer, please contact your account team for additional information about these new features. If not, please contact us to learn how Samsara can help improve the safety, efficiency and productivity of your operations.