Samsara’s cloud-hosted infrastructure is designed and managed in alignment with the best practices of multiple IT security standards. Samsara’s underlying infrastructure leverages Amazon AWS, which is ISO 27001 and SOC 1 Type II certified, and is rated as the leader in cloud security by research firm Forrester.
Network devices, including firewall and other boundary devices, are in place to monitor and control communications at the external boundary of the network and at key internal boundaries within the network. These boundary devices employ rule sets, access control lists (ACL), and configurations to enforce the flow of information to specific information system services.
ACLs, or traffic flow policies, are established on each managed interface, which manage and enforce the flow of traffic.
Samsara is built on a secure multi-tenant cloud architecture with logical data separation. Customer data is logically separated across distributed databases with required authentication checks for every application-layer and data-layer access made to any tenant's data. The logical separation ensures that data is always associated with exactly one customer, and required authentication checks at the application and data layers ensure that data is completely isolated by customer and accounts provisioned for that customer.
Samsara employs a Virtual Private Cloud to provide resource isolation and minimize attack surface area. Samsara services are protected by IP- and port-based firewalls. Administrative access to Samsara’s infrastructure is highly restricted, and verified by public key (RSA). Distributed Denial of Service (DDoS) attacks are mitigated with elastic load balancing and highly available DNS services.
When a storage device containing customer data has reached the end of its useful life, procedures include a decommissioning process that is designed to prevent customer data from being exposed to unauthorized individuals. Techniques detailed in DoD 5220.22-M (“National Industrial Security Program Operating Manual “) or NIST 800-88 (“Guidelines for Media Sanitization”) are used to destroy data as part of the decommissioning process. All decommissioned magnetic storage devices are degaussed and physically destroyed in accordance with industry-standard practices.