Why thousands of companies in the retail industry choose Samsara

In retail, operational success depends on speed, accuracy, and resilience. But with rising costs, complex compliance requirements, and thin margins, keeping operations running smoothly is harder than ever. Samsara helps the retail industry turn reliable operations into repeat business by ensuring merchandise gets to customers on time and in good condition. We do this by tracking and protecting the vehicles, equipment, and people that move goods from suppliers to final destination.

That’s why thousands of companies in the retail industry rely on Samsara to give their teams real-time visibility, automate compliance, and protect every delivery from warehouse to storefront.

Here’s how Samsara keeps retail moving:

• Maintain on-time, quality deliveries. Ensure stores and warehouses stay stocked and meet customer delivery expectations with smarter, optimized routes and commercial turn-by-turn navigation.

• Extend workplace safety beyond store walls. Protect drivers, employees, and customers in stores and on the road while preventing theft and loss of merchandise and equipment.

• Prevent costly breakdowns. Keep your equipment operational and predict maintenance with the only modern maintenance software built on your operations data.

• Mitigate compliance risk. Manage complexity around the transport of goods with automation that keeps drivers compliant and gives management tools to coach in real time.

Real success stories of companies in the retail industry

Companies in the retail industry of every size are using Samsara to cut costs, improve safety, and keep deliveries running smoothly—proving that smarter, data-driven operations aren’t just possible, they’re already driving results:

Home Depot, the world’s largest home improvement retailer, uses Samsara to improve driver safety across multiple divisions. In just one year, The Home Depot Equipment Services division saw a 29% drop in both mobile phone use and preventable incidents, cutting total auto liability claims by half. The Rental division also reduced speeding and phone use by 34%, lowering total claims by 65% and overall claim costs by 62%.

Mohawk Industries, the world’s largest flooring manufacturer, ships products over one million miles each week to retailers worldwide. With Samsara, Mohawk improved on-time delivery to 97%—a 5% increase—by giving warehouse managers real-time visibility into drivers and routes. Digitizing routing, compliance, and pay processes has cut 4.2 million miles, saved $7.75M, and reduced ELD violations by 68%.

Loblaw, Canada’s largest grocery retailer with 2,400+ locations and 220,000 employees, relies on Samsara to manage critical assets and streamline operations. Asset Tags now track equipment like cold walls, bulkheads, and containers, reducing loss and improving utilization. Connected Workflows digitized inspections, audits, and compliance forms, saving time and improving accuracy for cross-border shipments.

AO, the UK’s leading electrical retailer, delivers household appliances to over 2.5 million customers annually. Samsara improved driver safety and fleet visibility, cutting insurance premiums by 25% and repair costs by 31% through a decrease in collisions. Telematics and in-cab alerts also encouraged safer driving habits across their delivery network.

With over 115 years of experience and 12 banners across Canada, Sobeys delivers fresh food and essential goods to more than 1,600 stores nationwide. Samsara reduced idle times and fuel consumption while automating communications with stores through TMS integrations and geofence tracking. This improved coordination across fleet, warehouse, and store teams, freeing up time for managers and dispatchers.

Serving businesses, contractors, municipalities, and homeowners across Ohio, Indiana, and Illinois, Buckeye Power Sales provides on-site power solutions and leases generators nationwide. With Samsara, they increased billing accuracy and generated an estimated $300,000 in additional revenue through proactive maintenance and real-time asset tracking. The platform also reduced on-site technician visits, saving over 250 labor hours annually.

Yves Rocher, France’s leading cosmetics brand, uses Samsara to track and optimize the trucks and trailers transporting products between their production sites. With real-time GPS visibility, the team can locate and dispatch assets in seconds and monitor trailer utilization across the network. By optimizing resources with Samsara’s telematics data, Yves Rocher saves €7,000 each month.

Expert tips: How top companies in the retail industry are running smarter operations with Samsara

The retail industry is turning insights into action—here’s how Samsara helps teams work smarter, safer, and more efficiently:

Deliver timely service with visibility into your most critical assets: Samsara’s real-time tracking and maintenance alerts ensure every critical asset is ready and where it needs to be.

“We ship our generators nationwide for emergencies like hurricanes. Samsara allows us to know where our equipment is and make sure our units are working properly. Our generators serve places like hospitals and nursing homes. We can’t put a price tag on the peace of mind that comes with knowing Samsara is there to help us make sure our equipment is ready to help in a disaster.” Kaleb Cline, Service Coordinator at Buckeye Power Sales

Leverage frontline insights to improve routing for on-time deliveries: Combine route data and frontline insights to uncover opportunities for improvement and actionable takeaways for more efficient deliveries.

“Samsara enabled conversations with drivers about route deviations. We learned our plan wasn’t always correct based on external factors, like customer delivery windows, so drivers would adjust their route in real time. The primary opportunity was getting that institutional knowledge from drivers to improve routing across the board.” Andy Yearout, Senior Vice President, Supply Chain at Mohawk

Look beyond cost savings to measure impact: Ultimately, improving safety drives measurable ROI. Track metrics like driver performance, incident rates, and route efficiency to reduce risk and lower operational costs.

“The raw cost-savings have been transformative. It’s not all about money though. Safer drivers mean fewer accidents, more reliable deliveries, and ultimately, happier customers.” Shaun Carter, Regional Manager at AO

Simplify compliance for cross-border operations: Custom Connected Workflows automate complicated compliance reporting, making international operations easier, faster, and audit-ready.

“We run a lot of cross-border trips, so we used Connected Workflows to build a CTPAT form for our drivers. Now they can automatically submit the load ID, truck numbers, seal photos, and locations through the Driver App. And I can pull a monthly report of all CTPAT forms to identify any gaps, save us time, and prepare for any future audits.” Stephanie McEachern, Sr. Analyst, Transport Maintenance at Loblaw

Use data to optimize asset utilization: Insights from utilization reports and ELD data reveal exactly when assets are available, helping managers maximize fleet efficiency and ROI.

“Looking at our Dormancy Reports, we’re able to better understand which days of the week we're underutilizing our fleet. Prior to Samsara, we knew that our utilization wasn't optimal, but we lacked the data to confidently assess network utilization capacity. Now, we know when we can increase network capacity. By accessing and interpreting the ELD data, we can see patterns of fleet availability—by days and times of the week—and use that equipment availability to perform incremental work.” Rob Tostowaryk, Vice President of Distribution at Sobeys