TRANSPORTATION & WAREHOUSING

JoyRide Logistics improves driver retention by 28% in one year using Samsara safety data

Enabled by Samsara safety and efficiency data, JoyRide Logistics increases driver retention through coaching, recognition, and transparency. Using Samsara to centralize their fleet operations, they also control fuel spend, strengthen their safety program, and exonerate drivers from not-at-fault incidents.

Powered by the Samsara Connected Operations Platform

Meet JoyRide Logistics

400+ TRUCKS

2,500+ TRAILERS

5 STATES OF OPERATION

The Challenge

Inaccurate HOS data impacted JoyRide's CSA score and put its reputation at risk

JoyRide Logistics, a regional carrier based in Arizona, operates a fast-growing fleet with a strong commitment to driver retention and operational excellence. Leveraging technology to enhance the driver experience and safety standards, JoyRide had already adopted Samsara AI Dash Cams and Vehicle Telematics. However, when inconsistencies in Hours of Service (HOS) data from a legacy ELD provider were identified, JoyRide immediately took proactive steps to resolve the issue. With driver safety and compliance at the core of its operations, the company sought a more integrated, accurate, and reliable HOS solution. This move was driven by a continued commitment to maintaining a strong CSA score, earning customer trust, and ensuring a safe and compliant fleet environment.

Samsara gives our safety team the full picture of every driver, so we can recognize what they're doing well and coach on where they can improve. Drivers see us as an extra set of eyes, making sure they get home safely.

Alma Delic

Executive Operations Manager

The Solution

A fully-integrated platform to centralize fleet operations and improve the driver experience

To create a more unified driver experience, JoyRide transitioned its ELD point solution over to Samsara, completing installation in just over one month. Today, JoyRide runs safety, compliance, and fleet operations on Samsara. AI Dash Cams, coaching and recognition tools, and the Driver App support its safety program, while ELD, fuel monitoring, and DVIRs keep compliance, costs, and maintenance in one place. As the fleet continues to grow, Samsara gives JoyRide a single source of truth to scale with. "Samsara is invaluable. Everything we use daily—DVIRs, cameras, driver coaching tools, and HOS—is in one place," said Alma Delic, Executive Operations Manager. "It's critical for monitoring driver behavior, managing alerts, and ensuring compliance."

Cameras & Video

Improving driver retention by 28% in one year with Samsara's safety solution

With Samsara AI Dash Cams, coaching, and recognition working together, JoyRide moved from reviewing events after the fact to engaging drivers in the moment. Drivers take ownership of their Safety Scores, while video evidence protects them from false claims. Samsara Coaching Priority cut the time to review a driver's risk history by more than 80%, so a small safety team can quickly identify the highest-priority drivers most in need of coaching, even as the fleet grows. That approach helped drive a 28% increase in driver retention within one year.

Fleet Telematics

One record of fleet performance takes reporting from hours to minutes

Bringing ELD, fuel, maintenance, and reporting workflows into one platform gave JoyRide accurate compliance data and clearer control of costs. Accurate HOS data improved its CSA score, pre-approved fuel stops and DVIRs reduced fuel and maintenance spending, and IFTA calculations now come together within a day. The Samsara AI Assistant also helps the team answer questions and build reports in minutes, leaving more time for drivers and customers.

Samsara is well known in the trucking industry. Our customers appreciate the visibility we provide with Samsara. It helps our reputation and gives customers confidence when working with us.

Alma Delic

Executive Operations Manager

Ready to team up?

We're ready when you are. Let's talk about what your operation needs.