Road Commission of Kalamazoo County

GOVERNMENT

Road Commission of Kalamazoo County saved $60K with single, unified platform

The Samsara Connected Operations™ Cloud unlocked complete visibility across their fleet and facilities within a single platform—transforming the efficiency and safety of their operations while empowering their employees.

Powered by the Samsara Connected Operations Cloud.

VEHICLE TELEMATICS
EQUIPMENT MONITORING
VIDEO-BASED SAFETY
SITE VISIBILITY

Learn more about the Road Commission

1,200+ MILES OF ROAD UNDER THEIR JURISDICTION

260,000+ CITIZENS SERVED

85+ VEHICLES AND ASSETS EQUIPPED WITH SAMSARA

THE CHALLENGE

Manual workflows and limited visibility cost time and money.

The Road Commission of Kalamazoo County (RCKC) is responsible for maintaining more than 1,200 miles of road in Kalamazoo County, Michigan. They oversee all of the equipment, vehicles, and facilities required to maintain 63 bridges, more than 27,000 road signs, and dozens of traffic signals across the county. With work ranging from road maintenance to asset management, township relations, and safety service requests, their personnel are dedicated to public service—and they are committed to maximizing taxpayer dollars through efficient and safe operations.

Before Samsara, the RCKC had a legacy GPS provider, but it was unreliable and limited in its functionality. Because their team relied on paper-based workflows for driver vehicle inspection reports (DVIRs), equipment maintenance was reactive, often leading to unexpected downtime and costly repairs. In need of a more efficient way to manage their expansive operations, they sought a technology partner that could uplevel their operations from end to end, to empower their personnel and the community they serve.

“The process of switching to Samsara was virtually seamless and has made our organization not only perform better, but sustain that higher performance level as well.”

RUSTY MCCLAIN

Assistant General Superintendent

The Solution

Samsara connects their operations from fleet to facilities.

With the Samsara Connected Operations Cloud, the RCKC connected their operations from end to end—gaining complete visibility across their fleet and facilities within a single platform. As a result, they empowered their employees to operate more safely and efficiently.

Vehicle Telematics & Equipment Monitoring

Paperless DVIRs streamline maintenance, saving 15 hours monthly.

Samsara’s Vehicle Telematics and Equipment Monitoring solutions have been game-changers for the RCKC, transforming their maintenance from reactive to proactive. With paperless DVIRs and real-time alerts for maintenance issues, they eliminated a 1-2 day lag in back-office processing, saving approximately 15 hours per month.

“By going paperless, Samsara gives us more time to get out into the field, instead of being behind a desk filing paperwork.”

RUSTY MCCLAIN

Assistant General Superintendent

Video-Based Safety

AI Dash Cams exonerate, protect, and empower their personnel.

Though RCKC operators were initially hesitant about having dash cams in their vehicles, they quickly saw the benefits. Since implementation, they have exonerated 6 drivers from not-at-fault incidents, saving thousands in taxpayer dollars due to avoided claims while empowering their operators to focus on what matters most: service and safety.

“The buy-in from our operators has been a huge win. What was once looked at as ‘big brother’ is long gone. Employees are regularly giving feedback and asking for certain dates and times to be reviewed.”

RUSTY MCCLAIN

Assistant General Superintendent

Site Visibility

Site Visibility consolidates data from fleet and facilities on one platform.

In need of video security for a new facility they were constructing, the RCKC realized they could gain real-time visibility across both their fleet and facilities within a single platform by deploying Samsara’s Site Visibility solution. As a result, they have increased the efficiency, safety, and security of their facility operations without adding any additional vendors.

“We have noticed a change in how our team embraces technology. Our operators have been amazed at how easy Samsara is to use.”

RUSTY MCCLAIN

Assistant General Superintendent

The Results

An empowered team operating more efficiently and safely.

The RCKC realized immediate cost savings of nearly $60,000 by switching to Samsara, and the ROI of the partnership continues to grow. Since implementation, they have exonerated 6 drivers from not-at-fault incidents, saving thousands in taxpayer dollars due to avoided claims. By transforming their DVIR process from manual to paperless, they eliminated a 1-2 day lag in back-office processing, saving approximately 15 hours per month of their team’s time due to Samsara’s ease-of-use. Now, they can refocus that time on their top priority: serving the community.

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