Increase billing accuracy with Proximity Search

BOOST EFFICIENCY

KS Industries

← Back to main menu

Problem to solve:

As one of the largest oil and gas pipeline construction companies in the U.S., KS Industries had trouble ensuring accurate billing processes across their 1,200+ vehicles and many work sites. As KSI customers are billed for the time KSI vehicles are on-site, it is essential for KSI to have an accurate time-stamped record of all vehicles by location. Before Samsara, troubleshooting billing discrepancies was often a time-consuming back-office task.

How they solved it:

Phil Clarke, Director of Safety and Risk at KSI, used Samsara's Proximity Search to confirm billable hours when discrepancies with customers popped up. 

Here’s Phil’s tip:

01. Click Proximity in the header and enter the area in question into the the Proximity Search tool. 

picture

02. Input a time range for the period in question into the Start and End Time.

picture

03. View vehicles and trip details to confirm billable hours.

picture

04. Bonus: Connect your billing data via the Samsara open API and match it with vehicle usage to identify discrepancies between billed and billable hours.

Result

Phil increased revenue by ensuring all billable hours were included in customer invoices.

Share this tip

Learn More from our Customers

Respond to complaints quickly with Proximity Search

Trees Atlanta was very concerned when the organization received a call that a crew was planting trees in yards without permission. Afte...

Coach drivers on route efficiency with Route Playback

Athens-Clarke County’s Solid Waste Department uses 37-foot long automated trucks for solid waste collection. Due to their size and exte...

Add safe driving highlights to weekly driver meetings

With driver turnover rate at an all time high, Markstein was looking for new ways to retain drivers, increase morale, and emphasize a f...