Executive Summary

Dash cams reduce liability and save taxpayer money

Agencies with dash cam programs are seeing immediate returns through exonerations, operational efficiency, and improved safety outcomes.

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agree that dash cam footage is a "game changer" for challenging false claims.

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of agencies with dash cams have used footage to exonerate a driver in the past year.

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see ROI from dash cams within the first 6 months.

The Adoption Gap

99% link dash cams to improved safety

Agencies without this technology are missing out on critical safety improvements and financial protections.

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From improved driver behavior to fewer crashes, the consensus on safety is nearly unanimous.

68%

68% saw improved driver behavior

61% saw shorter turnaround times on internal investigations

59% saw fewer crashes or traffic incidents among employees

71%

71% saw improved driver behavior

66% saw fewer crashes or traffic incidents among employees

65% saw shorter turnaround times on internal investigations

73%

73% saw improved driver behavior

60% saw fewer crashes or traffic incidents among employees

56% saw shorter turnaround times on internal investigations

70%

70% saw fewer crashes or traffic incidents among employees

62% saw improved driver behavior

60% saw shorter turnaround times on internal investigations

Clear ROI for Taxpayers

96% say dash cams have freed up money in their agency's budget

Leaders report reallocating spending away from litigation and back into their communities.

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Agencies see substantial returns in a short time

61% of agencies with dash cams saw ROI within the first 3 months.

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Dash cams quickly pay for themselves

Agencies that adopt dash cams can sustain lower operating expenses, resulting in greater cost efficiency and better service for constituents.

Improving Operational Efficiency

54% save a week or more on investigations per incident

Clear video evidence eliminates lengthy, manual back-and-forth between departments, insurance providers, and legal teams.

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Top improvements leaders are reporting

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Enhancing driver training and coaching

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Resolving insurance claims faster

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Accelerating internal investigations

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Responding to citizen complaints

Protecting Citizens and Public Assets

73% report that the public supports or expects them to use dash cams

As stewards of public trust, agencies are leveraging dash cam technology to protect personnel, secure assets, and meet community expectations for transparency.

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How are agencies using dash cams to improve community services?


1. Identifying infrastructure issues

72% of federal agencies and 65% of local governments with dash cams use footage to identify and correct infrastructure issues like potholes, allowing teams to identify repairs faster.


2. Preventing theft and vandalism

50% of high-deployment agencies (50%+ of fleet installed) report seeing a reduction in vehicle theft and vandalism, turning dash cams into an additional layer of defense to help protect public resources from preventable loss.


3. Accelerating service response

63% of education institutions report quicker service response times as their top operational improvement. This ensures staff can quickly address logistical issues, minimizing disruptions to student transportation and reducing the volume of parent calls.


New Orleans EMS personnel in bright yellow safety vests working at an outdoor public event with police officers nearby.

What strategies are leaders using to overcome adoption barriers?


1. Leveraging public support

73% of agencies report that the public supports or expects dash cam usage. Leaders can build consensus by highlighting adoption as a direct way to meet these community expectations.


2. Addressing employee concerns

With 98% of users agreeing dash cams improve employee safety, leaders can successfully overcome workforce hesitation by focusing on employee protection and exoneration.


3. Securing grants and subsidies

98% of leaders agree that financial support programs are an effective solution, making grants and subsidies an important component to bridge funding gaps and fast-track implementation.


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How does wider deployment drive better financial results?


1. Higher value exonerations

68% of high-deployment agencies save $100,000 or more from exonerations alone.


2. Quicker internal investigations

65% of high-deployment agencies save up to a week or more to investigate or resolve an incident, allowing taxpayer resources to be redirected back into the community.


3. Closing liability gaps

56% of high-deployment agencies have used dash cam footage for exoneration multiple times in the past 12 months. The more assets covered, the more opportunities an agency has to defend against false claims.


Customer Reviews

Samsara: The go-to solution for public sector

"Our previous, manual process for collecting vehicle usage, fuel, and maintenance data consumed about 45 minutes per monthly submission, representing an estimated $2 million in lost efficiency annually. By automating these workflows with Samsara, we’ve unlocked 2,000 additional patrol hours each month to better detect and deter crime."

— Eddie Wilson, Director of Vehicle and Technical Services, Texas Department of Public Safety

"Samsara has been a game changer for us. Across the board, it has saved us a lot of time and money—and we keep finding new ways we can use Samsara to inform decisions and optimize services across departments."

— Daniel Steckel, Fleet Services Bureau Manager, City of Allentown

"We're owned by ratepayers, and they own every piece of equipment we have. Every dollar that we can cut in litigation or repairs helps to keep our rates low."

— Timothy Bishop, Safety Supervisor, Memphis Light, Gas and Water

"At first, many drivers objected to the cameras. But once they saw how the footage could prove their innocence and keep them safe, acceptance grew."

— Ivan Villalobos, Support Services Specialist II,
City of El Paso

"Once drivers saw how Samsara AI Dash Cams could lead to exonerations, there was zero pushback. It was no longer 'your word against mine'—we could get immediate access to video that would prove they weren't at fault for an incident."

— Dave Persad, Director of Fleet Management and Mobility, City of Boynton Beach

"The presence of AI Dash Cams shows the transportation department's commitment to safety and transparency for its students, drivers, parents, and community."

— Charley Humble, Executive Director of Transportation, Gwinnett County Public Schools

"By integrating Samsara's AI insights into HALO, we are living out our value of setting the highest standards and redefining what student transportation can be."

— John Kenning, CEO and President, First Student

Protect your people and your budget

Download the full report today for insights from fellow public sector leaders on how dash cams are reducing risk, lowering premiums, and delivering clear ROI.

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FAQs

The facts behind the findings

Government agencies typically see ROI from fleet management software through optimizing key cost centers such as fuel and maintenance spend, insurance premiums and accident payouts, labor hours lost to manual reporting, and asset utilization across departments. Public fleets often span police vehicles, public works, transit, school buses, and more across many departments. Disconnected legacy systems make public sector fleet operations harder to manage, driving inefficiency and higher costs.

Government agencies that consolidate their fleet operations onto a unified platform like Samsara are able to maximize operational efficiency, enabling agencies to serve their community confidently, safely, and efficiently. Some areas that Samsara can help government fleets with include:

  • AI-powered exoneration cuts claims and litigation costs by using video and telematics data to prove drivers weren't at fault. This turns risk reduction into direct financial savings, not just accident prevention, while protecting agency reputation and budget.

  • Unified asset, maintenance, and fuel tracking reduces operating costs by consolidating fleet data into a single platform, eliminating redundant tools and excess spend. This gives fleet managers the data to reinvest taxpayer dollars and justify budgets.

  • Digital inspections and proof-of-service eliminate paperwork delays by giving every department real-time access to the same verified data, so technicians and drivers submit records instantly and the back office can report to council or the public without lag.

Samsara customers have reported an average 8x return on investment (ROI) after adopting the platform, driven by savings across fuel, maintenance, safety, and administrative time. A few examples of public sector ROI achieved by government fleets using Samsara include:

  • Canyons School District: Reduced incidents by 50%, saved $80,000 in claim payouts through driver exoneration, and spent 75% less time pulling footage for review across a fleet serving 15,000+ students in Utah's Salt Lake County.

  • City of Poughkeepsie: Protected $200,000 worth of assets using Asset Tags, reduced accidents by 25% in four months, proved no-fault in one major accident using AI Dash Cam footage, and saved thousands by bringing vehicle repairs in-house. Commissioner of Public Works Christopher Gent stated, "A repair that would cost $2,000 in house could easily be $10,000 if we used a vendor. With Samsara, it's easy to get insights into our maintenance costs and manage our spend."

  • Memphis Light, Gas and Water: Achieved a 99% reduction in speeding events over 80 mph and a 20% decrease in preventable incidents across a fleet of 1,500 vehicles serving 400,000 customers.

  • City of St. Petersburg: Gained comprehensive fleet tracking across 5,000 assets and vehicles serving 265,000 citizens, achieving a 23% decrease in harsh driving events and an 11% decrease in speeding events. Fleet Information Systems Coordinator TK Kapous stated, "Previously, we could spend days looking for an asset. With Samsara, we can find assets within seconds, which means our teams can be more productive."

  • Department of Public Safety: Saved 2,000 officer hours per month, reduced labor costs by 60% saving $1.4M annually, recovered a stolen patrol vehicle in 20 minutes with GPS tracking, secured over $400,000 in disaster relief funds faster using Samsara's tagging and reporting features to expedite FEMA reimbursement documentation, improved average Safety Score by 14%, and reduced unassigned HOS by over 90% across a fleet of 6,000 vehicles and 11,000 drivers.

  • Michigan State University: Reduced idling by 71% saving $60,000 annually, achieved a 30% increase in hours between PM cycles, protected $1M+ in assets across 5,000 acres and 16 satellite locations, saved 3 to 4 hours per week of manual data checking, and improved emergency response times during critical campus events like snow removal.

  • City of Allentown: Saved $1M+ in taxpayer dollars, reduced incidents by 25%, and decreased citizen complaints by 95% using AI Dash Cam footage and GPS tracking across 400+ vehicles and 600+ assets serving 120,000 citizens across 20+ departments.

  • Athens-Clarke County: Achieved a 55% increase in fuel efficiency and eliminated 12,000 pieces of paper monthly across a lean team of 65 employees and 40 vehicles serving 130,000 residents across 117 square miles.

  • Caddo Parish Public Schools: Saved up to $100,000 annually in engine repair and replacement costs, recovered three stolen school buses saving $420,000, reduced distracted driving by 26%, harsh events by 15%, speeding by 13%, achieved a 100% decrease in major incidents, reduced parent inquiry calls by 35%, and now operate $2M under their previous annual budget across a fleet of 325 buses transporting 14,000 students daily.

  • Road Commission of Kalamazoo County: Achieved $60K in immediate cost savings, eliminated a 1 to 2 day lag in back-office processing, saved approximately 15 hours per month, and exonerated 6 drivers with AI Dash Cams across 85+ assets responsible for maintaining 1,200 miles of road.

  • City & County of Denver: Reduced safety events by 94%, harsh driving by 99%, and distracted driving by 98% across 44 divisions and agencies managing 1,900 vehicles and assets.

  • City of Atlanta: Achieved a 70% increase in accurately tracked mowing operation work orders using Equipment Monitoring to confirm FAA-required grass mowing heights across 4,700 acres surrounding the world's busiest airport.

  • City of Boston: Achieved a 36% increase in electric miles driven, saved $86,000 in estimated fuel costs, and reduced carbon emissions by 513,000 pounds across 400 Public Works vehicles serving 700,000+ residents.

  • City of Lakeland: Saved hundreds of thousands of dollars in estimated insurance payouts across a collection operation serving 120,000+ residents across 80 square miles with 50+ collection trucks.

  • City of Syracuse: Created a publicly accessible real-time snow plow service status map using Samsara's Esri integration, reducing citizen calls by 30% across a fleet of 1,000 vehicles including 150 snow removal vehicles receiving on average 104 inches of snow per year. COO Corey Dunham stated, "Not only do community members appreciate the transparency Samsara provides, but it's also saved staff time spent responding to calls and made things overall more efficient."

  • Houston ISD: Lowered crashes by 69%, reduced severe speeding events by 10%, and lowered harsh driving events by 12% across one of the largest school districts in the United States.

  • First Alt: Achieved a 99% reduction in incident investigation time and standardized the student safety experience across 26 states for students with unique transportation needs, deploying AI Dash Cams across over 50% of their contracted fleet, the largest percentage of camera use in the alternative transportation industry.

  • City of Memphis: Reduced distracted driving by 54% across 17 departments and 560 vehicles serving 600,000+ citizens using Vehicle Gateways and AI Dash Cams to comply with Tennessee's Hands Free Law.

  • Richardson ISD: Resolved 10+ student incidents in five months using AI Multicam video evidence, reduced footage download time from 10 hours to just 4 to 8 minutes, and saved $1M in equipment costs by keeping existing cameras through a seamless AI Multicam integration. Fleet Manager David Cartagena stated, "Three settlements in a year can cost about half a million dollars. If we can show the video and prove it wasn't the district's fault, AI Multicam pays for itself."

  • City of Fort Lauderdale: Replaced a system with no tracking for non-emergency vehicles across 1,700 vehicles and 11 departments, reduced vehicle downtime by 28%, decreased idling by 20%, reduced fuel consumption by 5% saving 28,000 gallons, and saved approximately $70,500 in fuel over just six months.

  • City of Boynton Beach: Reduced overall driver risk factors by 58%, speeding by 17%, harsh braking by 12%, distracted driving by 19%, and policy violations by 10%, and used video evidence to avoid thousands of dollars in false claim payouts through driver exoneration across 765 vehicles and assets serving 80,000 residents.

  • City of Sacramento: Reduced fuel consumption by 6% saving $300,000 annually, saved 100+ hours in administrative work and used the Fleet Electrification Report to identify EV transition candidates across a fleet of 2,600 vehicles including 120+ EVs serving 528,000+ residents.

  • City of New Orleans: Reduced collision risk by 81%, decreased mobile phone use by 46%, reduced speeding by 37%, and gave commanders real-time asset visibility for faster resource allocation across a fleet responding to nearly 70,000 emergency calls every year across 41 city departments.

  • Garden City Public Schools: Reduced accidents by 87% in 18 months, achieved 8 driver exonerations in a single year, cut stop-arm violations by 80%, reduced risky driving behaviors by 40%, improved vehicle uptime by 20%, reduced repair costs by 66%, discontinued Geotab saving $28,000 immediately, and delivered $150,000+ in annual savings across maintenance and operations across a fleet transporting 2,000 students daily.

  • City of Houston Public Works: Replaced an analog fleet management system across nearly 4,000 vehicles serving 2.3M citizens, gaining real-time visibility into vehicle locations, utilization, and performance. Assistant Director Brian Blum stated, "Ever since we partnered with Samsara, we haven't looked at competitors. Now we have a solution that is a cut above everybody and is helping us find new ways to improve safety and efficiency."

  • Monroe County: Improved outage response time by 15%, saved thousands on vehicle maintenance, and delivered better FEMA reporting documentation across nearly 1,700 islands that make up the Florida Keys across 322 vehicles and 220 assets.

  • City of El Paso: Recovered a stolen excavator worth $1.3M and a stolen pickup truck and trailer that crossed state lines using Asset Tags, reduced mobile usage events by 80%, reduced accidents by 29%, saved $145,000 in accident-related costs, saved $50,000 in potential legal charges via driver exoneration, achieved a 24% decrease in idling saving approximately $100,000 annually in fuel costs, and reduced an estimated 680,000 pounds of CO2 emissions per year.