Public Sector Report

How Dash Cams Deliver ROI for
the U.S. Public Sector

Discover how your peers are using AI dash cams to reduce risk, safeguard taxpayer dollars, and achieve ROI in under six months.

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Executive Summary

Dash cams reduce liability and save taxpayer money

Agencies with dash cam programs are seeing immediate returns through exonerations, operational efficiency, and improved safety outcomes.

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agree that dash cam footage is a "game changer" for challenging false claims.

A blue circular progress indicator showing 91% completion with the percentage displayed in the center.
of agencies with dash cams have used footage to exonerate a driver in the past year.

A circular blue progress indicator showing 89% completion with bold blue text in the center.
see ROI from dash cams within the first 6 months.

The Adoption Gap

99% link dash cams to improved safety

Agencies without this technology are missing out on critical safety improvements and financial protections.

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From improved driver behavior to fewer crashes, the consensus on safety is nearly unanimous.

68%

68% saw improved driver behavior

61% saw shorter turnaround times on internal investigations

59% saw fewer crashes or traffic incidents among employees

71%

71% saw improved driver behavior

66% saw fewer crashes or traffic incidents among employees

65% saw shorter turnaround times on internal investigations

73%

73% saw improved driver behavior

60% saw fewer crashes or traffic incidents among employees

56% saw shorter turnaround times on internal investigations

70%

70% saw fewer crashes or traffic incidents among employees

62% saw improved driver behavior

60% saw shorter turnaround times on internal investigations

Clear ROI for Taxpayers

96% say dash cams have freed up money in their agency's budget

Leaders report reallocating spending away from litigation and back into their communities.

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Agencies see substantial returns in a short time

61% of agencies with dash cams saw ROI within the first 3 months.

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Dash cams quickly pay for themselves

Agencies that adopt dash cams can sustain lower operating expenses, resulting in greater cost efficiency and better service for constituents.

Improving Operational Efficiency

54% save a week or more on investigations per incident

Clear video evidence eliminates lengthy, manual back-and-forth between departments, insurance providers, and legal teams.

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Top improvements leaders are reporting

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Enhancing driver training and coaching

A circular progress indicator showing 53% completion, displayed in blue and dark blue gradient colors.
Resolving insurance claims faster

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Accelerating internal investigations

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Responding to citizen complaints

Protecting Citizens and Public Assets

73% report that the public supports or expects them to use dash cams

As stewards of public trust, agencies are leveraging dash cam technology to protect personnel, secure assets, and meet community expectations for transparency.

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How are agencies using dash cams to improve community services?


1. Identifying infrastructure issues

72% of federal agencies and 65% of local governments with dash cams use footage to identify and correct infrastructure issues like potholes, allowing teams to identify repairs faster.


2. Preventing theft and vandalism

50% of high-deployment agencies (50%+ of fleet installed) report seeing a reduction in vehicle theft and vandalism, turning dash cams into an additional layer of defense to help protect public resources from preventable loss.


3. Accelerating service response

63% of education institutions report quicker service response times as their top operational improvement. This ensures staff can quickly address logistical issues, minimizing disruptions to student transportation and reducing the volume of parent calls.


New Orleans EMS personnel in bright yellow safety vests working at an outdoor public event with police officers nearby.

What strategies are leaders using to overcome adoption barriers?


1. Leveraging public support

73% of agencies report that the public supports or expects dash cam usage. Leaders can build consensus by highlighting adoption as a direct way to meet these community expectations.


2. Addressing employee concerns

With 98% of users agreeing dash cams improve employee safety, leaders can successfully overcome workforce hesitation by focusing on employee protection and exoneration.


3. Securing grants and subsidies

98% of leaders agree that financial support programs are an effective solution, making grants and subsidies an important component to bridge funding gaps and fast-track implementation.


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How does wider deployment drive better financial results?


1. Higher value exonerations

68% of high-deployment agencies save $100,000 or more from exonerations alone.


2. Quicker internal investigations

65% of high-deployment agencies save up to a week or more to investigate or resolve an incident, allowing taxpayer resources to be redirected back into the community.


3. Closing liability gaps

56% of high-deployment agencies have used dash cam footage for exoneration multiple times in the past 12 months. The more assets covered, the more opportunities an agency has to defend against false claims.


Customer Reviews

Samsara: The go-to solution for public sector

Protect your people and your budget

Download the full report today for insights from fellow public sector leaders on how dash cams are reducing risk, lowering premiums, and delivering clear ROI.

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FAQs

The facts behind the findings

What is the Public Sector Dash Cam ROI Report?

The Public Sector Dash Cam ROI Report analyzes survey data from 400 U.S. public sector leaders across federal, state, and local governments, as well as educational institutions. It reveals the real-world impact of dash cam adoption, specifically focusing on return on investment (ROI), safety improvements, and operational efficiencies.

Who is this report helpful for?

The Public Sector Dash Cam ROI Report is designed for government agency leaders, fleet managers, and public sector decision-makers who are evaluating safety technology or defending budgets. It provides data-backed evidence to help undecided agencies and those facing internal pushback understand the financial and safety benefits of dash cam adoption.

What are the key findings of the Public Sector Dash Cam ROI Report?

Key findings from the survey of 400 public sector leaders include:


  • Rapid ROI: 89% of agencies see a return on investment within the first six months of deployment.

  • Exoneration is a primary benefit: 95% agree that dash cam footage is a "game changer" for challenging false claims, and 91% used footage to exonerate a driver in the past year.

  • Insurance savings: 98% of agencies with dash cams saw their annual insurance premiums decrease.

  • Budget impact: 96% say dash cams have reduced costs, freeing up money in their agency’s budget.

  • Safety improvements: 98% of agencies report that dash cams make their employees safer.

What is the methodology for the survey?

The survey was conducted by Wakefield Research, an independent market research firm, between September 23rd and October 6th, 2025. It consisted of 20 questions fielded to 400 U.S. public sector decision-makers managing fleets of 100 or more assets. The respondents were evenly split with 100 respondents per segment across:

  • Federal government

  • State government (DOTs, transit, public works)

  • Local government (cities, counties)

  • Education (K-12, higher education, school districts)

Please note, in sections where respondents have been segmented by industry and split between those who have adopted dash cams and those who have not, the findings are considered a low base size and findings are directional.

How quickly do public sector agencies see a return on investment (ROI) from dash cams?

According to a survey of 400 U.S. public sector leaders, dash cams deliver rapid financial returns.

  • 89% of agencies report seeing ROI within the first six months of deployment. 

  • Among agencies that achieved ROI within that six-month window, 93% went on to save over $100,000 annually.

Does wider deployment (installing cameras in more vehicles) lead to better results?

Yes, wider deployment of dash cams significantly improve ROI. The data reveals that agencies with "high deployment" (dash cams installed in 50% or more of their fleet) see higher value than those with smaller rollouts.

  • Higher savings: 68% of high-deployment agencies saved $100,000 or more from exonerations, compared to only 54% of those with fewer cameras.

  • Better crime prevention: 50% of high-deployment agencies reported a reduction in vehicle theft and vandalism, compared to 36% of those with fewer cameras.

  • More frequent exonerations: 56% of high-deployment agencies used footage for exoneration multiple times in the past year, compared to 49% of those with lower deployment.

How do dash cams help lower insurance premiums?

Dash cams help lower insurance premiums by providing objective evidence that exonerates drivers, reducing the frequency of fraudulent claims, and demonstrating a proactive commitment to safety—a key factor for insurers when assessing risk. 

This report found that 98% of agencies with dash cams saw their annual insurance premiums decrease, even amidst a market of rising costs.

Here is how dash cams directly impact insurance costs:

  • Exoneration and liability defense: Dash cams provide video evidence that can prove a driver was not at fault during an accident. This eliminates "he-said, she-said" scenarios, preventing unjust payouts and protecting the organization's claims history.

  • Fraud prevention: Video footage effectively disputes staged accidents or false injury claims, which are major drivers of increased premiums.

  • Improved driver behavior: The presence of cameras often encourages safer driving habits. When combined with AI coaching, this leads to fewer accidents overall, signaling a lower risk profile to insurance providers.

  • Negotiating power: Organizations can leverage their safety data during policy renewals. For example, 63% of education agencies and 64% of state government agencies reported saving $10,000 or more annually by utilizing dash cam technology to prove their fleet's safety performance.

How effective are dash cams at exonerating government drivers from false claims?

Dash cams help lower insurance premiums by providing objective evidence that exonerates drivers, reducing the frequency of fraudulent claims, and demonstrating a proactive commitment to safety—a key factor for insurers when assessing risk. 

This report found that 98% of agencies with dash cams saw their annual insurance premiums decrease, even amidst a market of rising costs.

Here is how dash cams directly impact insurance costs:

  • Exoneration and liability defense: Dash cams provide video evidence that can prove a driver was not at fault during an accident. This eliminates "he-said, she-said" scenarios, preventing unjust payouts and protecting the organization's claims history.

  • Fraud prevention: Video footage effectively disputes staged accidents or false injury claims, which are major drivers of increased premiums.

  • Improved driver behavior: The presence of cameras often encourages safer driving habits. When combined with AI coaching, this leads to fewer accidents overall, signaling a lower risk profile to insurance providers.

  • Negotiating power: Organizations can leverage their safety data during policy renewals. For example, 63% of education agencies and 64% of state government agencies reported saving $10,000 or more annually by utilizing dash cam technology to prove their fleet's safety performance.

How do dash cams help lower insurance premiums?

Dash cams are highly effective for exoneration and insurance savings are one of the clearest indicators of ROI for government fleets. 95% of public sector leaders agree that dash cam footage is a "game changer" for challenging false claims. In the past year alone, 91% of agencies with dash cams used footage to successfully exonerate a driver, saving significant legal costs and administrative time.

How much money can agencies save through driver exoneration?

Driver exoneration is one of the clearest ways dash cams deliver ROI. The report reveals that government agencies see significant savings from using dash cams to defend false claims and exonerate drivers. 91% of agencies with dash cams have used footage to exonerate a driver in the past year. Of those agencies, the vast majority saved significant funds:

  • Local Government: 97% saved $100,000 or more.

  • Federal Government: 96% saved $100,000 or more.

  • State Government: 88% saved $100,000 or more.

  • Education: 87% saved $100,000 or more.

Can dash cams help identify infrastructure issues like potholes?

Yes, dash cams are increasingly used for infrastructure maintenance. 72% of federal agencies and 65% of local governments with dash cams use footage to identify and correct infrastructure issues like potholes and unsafe roads. This allows teams to identify repairs faster and improve road safety for the general public.

How do dash cams improve investigation times for vehicle incidents?

Video evidence eliminates the manual back-and-forth between departments and legal teams. 54% of agencies with dash cams report saving a week or more on the investigation and resolution process for every incident.

Do dash cams actually improve driver behavior?

Yes, dash cams are shown to improve driver behavior. Among agencies that have adopted dash cams, there is near-unanimous agreement (98%) that the technology makes employees safer. Specific reported benefits include:

  • 70% seen improved driver behavior.

  • 68% seen fewer crashes or traffic incidents among employees.

  • 57% reported shorter turnaround times on internal investigations.

How do agencies address privacy concerns and employee pushback?

While privacy is a common concern, 98% of leaders agree that dash cams improve employee safety, which is key to overcoming hesitation. Successful agencies typically:

  • Establish clear policies: Leaders cite standardized policies as the #1 solution to address privacy barriers.

  • Use privacy-focused features: Modern AI dash cams, like Samsara AI Dash Cam, offer automatic face blurring and no-audio recording options to protect driver privacy.

  • Leverage exoneration data: 97% of education agencies have used footage to exonerate an employee, helping frame the technology as a tool for driver protection rather than surveillance.

Is there public support for government use of dash cams?

Yes, public acceptance of dash cams is high. 73% of leaders report that the public either supports or expects them to use dash cams to ensure transparency and accountability. Only 6% of agencies report facing strong public backlash. Education leaders report the highest level of public backing, with 88% believing the public supports the technology.