Technical Support

Resources

Expanded Support for ELD Mandate

We’re offering additional support resources, including Getting Started Webinars and a Driver Help Line, through the end of the year to support you with the implementation of the ELD Mandate.


Getting Started Webinars

We recommend that all new customers attend a Getting Started webinar -- the fastest way to learn how to be ELD compliant with Samsara and to get answers to common questions.

We offer live sessions every week.

Getting Started Webinars with Live Q&A: Register Here


Can’t make any of the live sessions? Watch a recording of the onboarding training


Want to engage with us online?
Click to Chat

Submit a support ticket

For the fastest response, please submit a case online. Log in to your Samsara account, click on Support, and click on Submit a Case.


Call/Email Support

Due to the ELD Mandate, we are currently experiencing higher than normal call volume. To address your questions as quickly as possible, we recommend submitting a support ticket through the dashboard. You can also find your Priority Support Number for faster response by clicking on the Support link at the top of the page in the dashboard. If you cannot log into the dashboard, you can contact Support at the info below:


  • Call Us: 415 329 6900
  • Email: support@samsara.com
  • Hours: Phone support is available Monday through Friday, 6am - 6pm PST.

Holiday Schedule

Technical Support is closed during official Samsara holidays.