Technical Support

Contact Samsara Technical Support

  • Submit a Case Online: Log in to your Samsara account to file a support ticket or view the status of an existing ticket.
  • Call Us: 415 329 6900
  • Email: support@samsara.com
  • Hours: Phone support is available Monday through Friday, 7am - 7pm PST. You will receive a response to support inquiries within two business hours.

Driver App Users

Drivers, please contact your organization's Samsara administrator for assistance with the Samsara Driver App, including logging your Hours of Service, DVIR, and dispatch / navigation. To protect customer security and privacy, Samsara can only provide technical support to users with a Samsara dashboard administrator account.

Holiday Schedule

Technical Support is closed during official Samsara holidays. Upcoming holidays:

  • Thanksgiving: November 24-25 (Thurs-Fri)
  • Christmas: December 26 (Mon)
  • New Years: January 2 (Mon)