Customers can refer their colleagues and earn up to $500 in rewards after the referred colleague makes a qualifying purchase, subject to the restrictions set forth below. Have comments, feedback, or suggestions about the Customer Referral Program? Email us at firstname.lastname@example.org!
Q: How do I submit a referral?
A: Referrals must be submitted through the Customer Referral Page or the Invited Friend Page. Before submitting a referral or anyone's personal information to Samsara, be sure you have the person's permission to do so. If you later find out you did not have such permission, please inform us as soon as possible. For more information about Samsara's processing of personal information, see https://www.samsara.com/support/privacy.
Q: What are the eligibility requirements?
A: To be eligible for a referral reward:
Be referred by a current Samsara customer by the time of purchase (i.e. you have a login to a Samsara dashboard account with a valid, paid license).
Not be prohibited by your employer from receiving the reward
Be over 18 years old
Friend must be referred before they are engaged with the Samsara Sales team
Q: What counts as a qualifying purchase?
A: The referred friend must have at least 3 vehicles in their fleet and purchase at least 3 product units (VGs, AGs, and/or CMs) in order to be eligible.
Q: What are the types of referral rewards?
A: For referrals submitted by July 31, both the current referring customer and new customer will receive $500 in rewards. You can each choose between:
$500 Visa eGift card
iPad 10.2", 32GB WiFi + Cellular enabled
$500 charity donation
You will each be sent an email to choose your reward 30 days after the referred customer makes an eligible purchase. Monetary rewards are sent out via email in the form of a digital gift card. Eligible charities can be seen here (check the "Donation" category). New customers only need to be officially referred by July 31. They do not need to purchase by May 22.
Q: Someone I referred made a purchase! When will I receive my reward?
A: Referrals are paid out between 30-60 days after the colleague you referred makes a qualifying purchase.
All potentially eligible referrals are reviewed at the beginning of each month. If your referral is approved for a reward, we will reach out via email and request that you confirm your email address before sending you a link to claim your referral reward via digital gift card.
If it has been more than 60 days and you have not received any communications from us about your referral reward, please email email@example.com.
Q: How do I find out the status of a referral I submitted?
A: Reach out to your account rep or firstname.lastname@example.org.
Q: My referral wasn't approved for a reward. Why?
A: There are a number of reasons a referral may have been disqualified, including:
Your referred colleague was already engaged with Samsara Sales
Your referred colleague did not purchase a qualifying number of units
Your referred colleague hasn't yet hit the 30 day post-purchase threshold
If you believe your referral was mistakenly disqualified, please email email@example.com. Samsara has sole discretion to determine whether to grant a referral reward.
Individuals may not refer themselves. Referrals are reviewed when the referred account is 30 days post-purchase, and rewards are sent within 60 days of a qualifying purchase. This offer is subject to cancellation at any time.
If you have any questions, please contact your Samsara account rep or email us at firstname.lastname@example.org.