Products
Products
Products
Platform Overview
The Connected Operations Cloud
Apps & Driver Workflows
Messaging, dispatch, documents, ELD
Video-Based Safety
AI cameras, driver coaching, safety reports, in-cab alerts
Equipment Monitoring
Location tracking, utilization, continuous diagnostics
Vehicle Telematics
Real-time GPS, routing, fuel, maintenance, electrification
Site Visibility
Remote visibility, proactive alerting, on-the-go access
Solutions
Solutions
By Business Need
Customers
Customer Support
Case Study Highlight
Resources
Resources
Resources
Company
August 2023
Sub-processor List
Additional Links
INFRASTRUCTURE AND ANALYTICS
SUB-PROCESSOR PURPOSE OF SUBPROCESSING PRIMARY LOCATION Amazon Web Services, Inc. Hosting services USA; Ireland Databricks, Inc. Product data analytics and hosting data processing services USA Datadog, Inc. Service instrumentation and metrics collection USA Functional Software, Inc. [Sentry] Error tracking, crash reporting, application monitoring, and visibility service USA Google LLC Data warehouse (data analytics); mapping (if applicable) USA Mixpanel, Inc. User activity/experience (data analytics) USA Stripe, Inc. Payment processing USA
OPTIONAL SERVICE-SPECIFIC FEATURES
SUB-PROCESSOR
PURPOSE OF SUBPROCESSING
PRIMARY LOCATION
Amazon Web Services, Inc.
If applicable, facial recognition services
USA
Auth0 by Okta, Inc.
If applicable, authentication platform for customers with single sign-on
USA
Delighted by Qualtrics, LLC (an SAP America Inc. company)
If applicable, customer feedback
USA
Labelbox, Inc.
If applicable, data labeling
USA, India
Matik, Inc.
If applicable, customer success
USA
Thought Industries, Inc.
If applicable, learning management platform for training
USA
CUSTOMER SUPPORT, PRODUCTIVITY, AND COMMUNICATION TOOLS
SUB-PROCESSOR
PURPOSE OF SUBPROCESSING
PRIMARY LOCATION
Atlassian Pty Ltd
Customer support and ticketing
USA
Dropbox, Inc.
Productivity (for support cases only)
USA
Gainsight, Inc.
Customer success
USA
Google LLC
Email and productivity (for support cases only)
USA
Mailgun Technologies Inc.
Customer communications
USA
Myndbend Multimedia, Inc.
Customer support and ticketing
USA
Salesforce.com, Inc.
Customer support, ticketing, and invoicing; frontend visualization for data warehouse (data analytics)
USA
Slack Technologies, Inc.
Communication and productivity
USA
StellaService Inc. [Medallia]
Customer success
USA
Teleperformance Colombia S.A.S
Customer support
Colombia
Twilio Inc.
Customer alerting, support, and ticketing
USA
Zendesk, Inc.
Customer support and ticketing
USA
Depending on the geographic location of Customer, and the nature of the services being provided, Samsara may also engage one or more of the following Affiliates as Sub-processors to deliver some or all of the service provided to Customer:
AFFILIATE
LOCATION
Samsara Deutschland GmbH
Germany
Samsara France SAS
France
Samsara International Inc.
USA
Samsara International LLC
USA
Samsara Nederland B.V,
Netherlands
Samsara Networks Limited
United Kingdom
Samsara Networks Mexico, S. de R.L. de C.V.
Mexico
Samsara Networks Taiwan Ltd.
Taiwan
Samsara Poland sp. z o.o.
Poland
Samsara Technologies Canada ULC
Canada
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