Samsara is the #1 solution for safety, driver experience, and operational efficiency
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Technology
Choose the innovation leader. Samsara has more technology to improve safety, driver retention, fuel costs, asset uptime, and theft and loss than any other provider – built from the ground up to ensure an easy to use experience.
Quality
Trust Samsara for your mission-critical operations. 99.99% uptime guarantee. Lifetime hardware warranty, in-market local support team, and 20+ cellular roaming carriers for seamless connectivity.
Service
Samsara offers advisory and support resources at every step of your journey. From discovery, to implementation, to value acceleration, our ongoing, 24/7/365 multi-lingual, multi-channel support is there to help you achieve your goals.
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Dash cams with in-cab alerts for mobile usage, speeding, following distance, and more |
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Advanced Machine Learning with data scale Machine learning models trained on over 180 billion minutes and 90 billion miles annually |
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Al Multi-cam with complete driver visibility 360-degree Al multi-cam, with in-cab alerts, live in-cab monitor, auto recording and 10-min retrieval |
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Event-based recording Only record during key moments such as unsafe driving or collisions to capture important footage without unnecessary surveillance |
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Identity blurring Protect driver and pedestrian privacy with options to blur inward and outward facing camera footage |
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Customizable privacy mode configurations Disable dash cam recording while maintaining AI event detection capabilities and in-cab audio alerts |
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Recording status visibility Build driver transparency and trust with a visible LED light to alert when cameras are recording |
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Event coaching and out of the box training Send safety event videos or pre-loaded out of the box trainings for drivers to view on the app |
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Custom videos and AI-created trainings Upload your own trainings or create a training using Al |
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Safety coaching for lean teams See immediate reductions in risky driving without adding work to your manager and admin teams |
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Positive recognition AI-powered recognition of best and most-improved driving for safe speeding, focused driving, and more |
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Driver Kudos Personalized messages on the driver app recognizing driver streaks, milestones, score improvements and safe behaviors like defensive driving |
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Fault code intelligence AI-powered insights on fault code meaning, severity, repair process, and costs |
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Easy to use, high-quality DVIRs Voice transcription helps drivers submit DVIRs quickly, and AI quality checks ensure DVIR images meet requirements |
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Work orders and analytics Create work orders from DVIRs, track completion rates and time to resolution, and identify lowest cost vendors |
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Third party repair cost analytics Scan invoices using AI to identify low-cost providers and cost trends |
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Route planning and optimization Cut fuel spend, minimize vehicle wear, maximize fleet utilization, and improve worker productivity with easy to use native routing |
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Commercial navigation Keep drivers compliant, safe, and stress-free with navigation that accounts for commercial speed limits, road restrictions, HOS and more |
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Modern route management Keep drivers and dispatch in sync with consistent ground truth, ETAs, and navigation paths to deliver exceptional customer service with on-time arrivals and live order tracking |
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High resolution 2k video at 30fps High quality video for accurate AI and exonerations |
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Video access when you need it Retrieve video on-demand directly from the dashboard, even when the vehicle is off |
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AI incident reports AI analyzes video and reviews data to surface insights including repeat behaviors, defensive driving, road and weather conditions to streamline insurance claims and exonerations |
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360-degree exoneration and incident reconstruction Exonerate drivers and provide proof of service delivery with HD-video and audio from side, rear, and interior camera feeds |
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Driver fuel efficiency Assessment of 8 driver efficiency factors including coasting, anticipation, engine braking, and green band, and accounting for vehicle weight and road incline |
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Customizable idle program with no-code in-cab alerts Coach drivers on idling by providing temperature-aware in-cab alerts while protecting them from cold and heat, all without complicated rules or extra hardware |
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Fuel level drop detection Automatically detect and quickly respond to siphoning and suspicious fuel drops with AI-driven detections and real-time alerts |
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Industry benchmarking Customizable benchmarks for your industry and fleet size |
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Industry-leading connectivity 23 roaming partners in North America, dual SIM card, and virtual network operations center |
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Platform uptime guarantee 99.99% SLA |
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Hardware warranty Lifetime warranty for all device types – vehicles, trailers, assets |
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Direct partnership Consistent, high-quality service from a unified support team |
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How does the AI accuracy of Samsara compare?
Samsara stands out for its AI accuracy, reliability, ease-of-use, and functionality. By utilizing over 10 trillion data points gathered from more than 220 billion miles of driving data, Samsara's AI Dash Cams are designed to reduce false positives, enhancing driver safety and enabling more effective coaching. In contrast, the alternative provider struggles with accuracy and often results in false positives.
Samsara invested nearly $750 million in R&D over the last three years to develop cutting-edge innovations that deliver real business value. Our hardware reliability is reflected in our 99.99% platform uptime and lifetime warranty. Samsara also offers comprehensive video functionality, including live viewing options and customizable camera settings. Our intuitive, user-friendly interface and broad range of integrations provide a more seamless experience compared to alternative providers.
Why choose Samsara?
Samsara offers a comprehensive, industry-leading solution designed to scale with your operations. Our all-in-one platform, built on the industry’s largest Connected Operations dataset, empowers the world of physical operations. Unlike providers that rely on third-party products, Samsara’s in-house approach offers a robust set of APIs that ensure seamless integration and high reliability across our entire ecosystem.
With direct access to Samsara’s dedicated customer success team, you receive 24/7 support and fast, personalized responses. Our commitment to innovation, backed by our significant R&D investment, keeps Samsara on the cutting edge, so your operations are always supported by the latest advancements. This makes Samsara not just a vendor, but a trusted partner committed to your long-term success.
Why switch to Samsara?
Switching to Samsara allows your organization to move beyond basic fleet management by accessing a platform built for scalability, real-time insights, and seamless operations. Samsara provides industry-leading functionality and usability, powered by advanced AI and a robust ecosystem, giving you the tools needed for effective, large-scale operations. Unlike other fleet management software, Samsara eliminates the need for multiple third-party API integrations, minimizing complexity and long-term costs.
Our direct-to-customer model means that you primarily interact with Samsara’s dedicated in-house support team, not resellers, ensuring high-touch service and rapid response times. And with one of the industry’s most innovative product roadmaps, Samsara delivers consistent, scalable enhancements, ensuring your fleet is always positioned for future growth.
What are some of the key functionalities used by Samsara customers?
Samsara customers rely on a suite of advanced functionalities to optimize fleet management and safety:
Video-Based Safety: Detect risk and protect your drivers with Samsara’s AI Dash Cams and on-demand video retrieval. By taking a proactive approach to coaching and driver tracking, you can enhance driver performance, reduce incidents, and improve driver behavior on the road.
Vehicle Telematics: Improve efficiency, enhance vehicle tracking, and streamline vehicle maintenance with Samsara’s Vehicle Telematics solution. Our to-the-second GPS fleet tracking and route optimization solutions give you best-in-class visibility to improve route planning, geofencing, and fleet efficiency, while our remote vehicle diagnostics solution enables you to streamline fleet maintenance, improve vehicle health, and streamline preventative maintenance workflows. Additionally, our advanced fuel and energy insights visualizes fuel data directly on the Samsara Dashboard, enabling you to improve fuel management, reduce idling, minimize fuel consumption, and decrease fuel costs.
Workforce Apps: Streamline the driver experience in the cab with Samsara’s Workforce Apps. The Samsara Driver App enables fleets to achieve ELD compliance on a single platform. It also helps accelerate IFTA reporting and prevent HOS violations before they occur with near real-time notifications. In addition, the Samsara Driver App enables drivers to submit DVIRs directly on their mobile app, improving productivity and reducing downtime.
Equipment Monitoring: Protect your equipment, minimize theft, and reduce operational costs with Samsara’s Asset Tracking solution. With Samsara's real-time information and live-to-the-second asset tracking, you can accelerate asset recovery and maximize utilization.
What exclusive products does Samsara offer that set it apart from the competition?
Our Site Visibility solutions utilize IoT technology for comprehensive monitoring of assets and equipment, while Connected Training ensures employees receive effective training through accessible materials and progress tracking. Additionally, Connected Workflows streamline operations by integrating tasks for improved efficiency and collaboration.
What industries benefit most from using Samsara over competitors?
Samsara is a proven partner in supporting the world’s most complex operations across a diverse range of industries. We cater to the unique needs of various sectors, including 5 of the top 10 companies in Waste Management, 6 of the top 10 in Construction, 6 of the top 10 in Transportation (LTL), 5 of the top 10 in Chemical Carriers, 7 of the top 10 in Food Service, and 4 of the top 10 in Wholesale and Retail. Additionally, we serve numerous other industries, such as Oil and Gas, Public Services, Food and Beverage, Passenger Transit, Utilities, and Agriculture, among many others.
What kind of customer support can I expect from Samsara compared to competitors?
Samsara’s customer support is unmatched in the industry. From small businesses to enterprise organizations, we provide 24/7 technical support to ensure you have direct, round-the-clock access to knowledgeable in-house support teams. From day one, you’ll work with Samsara’s customer success managers and implementation consultants, who stay with you from onboarding through every stage of your journey, offering a consistent and efficient experience.
Unlike Geotab, which heavily uses third-party resellers for support, Samsara’s primarily in-house model prioritizes your experience, with a rapid feedback loop between our support and product teams. This approach allows us to address your needs quickly and continuously improve our offerings based on real-time insights from our customers.
What customer success stories highlight Samsara’s advantages over competitors?
Memphis Light, Gas and Water (MLGW) is the largest three-service municipal utility provider in the United States. To improve their service restoration after a series of heavy storms, MLGW realized they needed a new solution beyond what their previous fleet management software could offer. They also needed a better way to proactively coach drivers and exonerate employees from false claims, so they could improve driving performance and minimize costs.
With Samsara, MLGW unlocks real-time visibility across their vast utilities operations. Supervisors can minimize risky behaviors with Samsara’s AI Dash Cams. This resulted in a 100% reduction in safety events using In-Cab Nudges, and ultimately to a 20% reduction of preventable vehicle collisions. In addition, MLGW improved their service delivery with an API integration between Samsara and ArcGIS. Using this API integration, MLGW is able to quickly dispatch available technicians based on vehicle location to service outages. As a result of Samsara, MLGW significantly enhanced operational efficiency, ultimately helping to keep utility rates low and continue delivering exceptional service to the community.