Who is better: Samsara or Motive for fleet management?

Samsara is the market leader in fleet management software, leveraging its vast Connected Operations data and deep investment into R&D to provide cutting-edge solutions and hardware designed to solve complex challenges in fleet operations. Some of Samsara’s products and features include:

• Cameras and Video: AI Dash Cams, site security, in-cab alerts that protects drivers, reduces costs, and improves safety.

• AI Multicam: Live 360 degree visibility and insights, along with real-time alerts from up to four HD cameras. Samsara’s AI Multicam offers a small form factor, which increases visibility and reduces obstruction risks. Samsara also offers real-time AI audio and in-cab monitor alerts, enabling you to eliminate blind spots, improve safety, and enhance fleet visibility.

• Driver Coaching: In-cab feedback and proactive driver coaching made possible with custom workflows, coaching tools, and gamification. 

• Drowsiness Detection: Detect drowsiness and provide alerts in real-time, powered by industry-leading AI that analyzes 17+ driver behaviors to catch fatigue during the moments that matter.

• Driver Assignment: The most comprehensive driver assignment solution for physical operations, connecting drivers to coaches to improve safety and compliance.

• Samsara Wearable: Protect frontline workers on jobsites with the Samsara Wearable. Compact, rugged and easy to operate, the Samsara Wearable is designed to enhance the safety of workers, particularly those working alone or in high-risk environments.

• Equipment Tracking: Asset tracking, equipment monitoring, location tracking, utilization, and diagnostics to minimize downtime, maximize profitability, and protect your assets.

• Trailer Tracking: Real-time insights and advanced trailer monitoring to ensure efficiency, safety, and compliance across your trailer fleet. 

• Asset Tracking: Prevent theft and simplify inventory management in a consolidated view with Samsara's leading GPS and bluetooth asset tracking solution. 

• Fleet Tracking: GPS fleet tracking, vehicle diagnostics, and routing and navigation across vehicles, trailers, and equipment, leveraging advanced GPS technology that collect location data every second.

• Asset Tag: Reduce downtime, mitigate theft, and streamline inventory management with the discreet and ultra-rugged Asset Tag, built on Samsara’s industrial-grade network comprising data from millions of Vehicle and Asset Gateways that use our platform.

• Reefer Monitoring: Cost-effective control, monitoring, and compliance for refrigerated assets.

• Fleet Telematics: Unified telematics technology that brings together real-time GPS vehicle tracking, engine diagnostics, routing, ELD compliance, fuel monitoring, idling, maintenance, driver coaching, and compliance tools. Samsara offers enterprise-grade quality, using WiFI and cellular connectivity to power Gateways and ELD. This reduces "Out of Range" errors and HOS gaps common with Bluetooth-reliant systems, ensuring reliable, accurate, and scalable fleet operations. 

• Fleet Maintenance: Uses industry-leading AI to let you take control of your maintenance operations, quickly surfacing fault codes to save time, increase utilization, and consolidate systems for a more resilient, profitable fleet.

• Routing and Navigation: Reduce cost and improve safety, compliance, and customer satisfaction with a Samsara’s modern Route Planning and Route Execution. 

• Commercial Navigation: Safe, compliant, and easy turn-by-turn directions tailored to vehicle restrictions like height, length, weight, or hazardous materials.

• Fuel management: Gain end-to-end visibility into your fleet’s idling and fuel usage, helping you cut fuel costs, fuel waste, and fuel fraud. Samsara also offers integrations across leading fleet fuel card providers, allowing you to have the flexibility to choose the lowest cost option. Some of the fuel card integrations Samsara offers include FLEETCOR, Wex Fuel Card, AtoB, Fleevo Fuel Analytics, Relay Fuel, E.J. Ward (SimplyFuel Solutions), RoadFlex, and more. 

• Electric Vehicles: Assess EV suitability, get real-time charging status and alerts, plan EV routes, and track energy usage.

• FirstNet: Solutions with dedicated coverage and connectivity when first responders need it most, ensuring reliability and prioritized network access during emergencies.

• Samsara Apps: Connected workflows, mobile apps, and training that give drivers, fleet and site managers real-time data to improve efficiency, compliance, and safety. 

• DVIR: Make it easy for drivers to submit DVIRs customized to your fleet, helping streamline maintenance and improve uptime.

• Compliance and ELD: FMCSA-registered (U.S.) and third-party certified (Canada) ELD with a built-in WiFI hotspot for full compliance, simplifying Hours of Service (HOS) management and improving operational efficiency.

• Documents and Messaging: Capture documents in real-time, collect eSignatures, and communicate with back-office teams using two-way instant messaging.

• Connected Workflows: Digitize forms, build workflows, and automate processes for safer, more efficient operations.

• Training: Improve safety, streamline training, and upskill teams anytime, anywhere.

• Site Security: Centralized video visibility, proactive alerting, intelligent search, and coaching tools that protect people, assets, and operations.

• Samsara Platform: Unify assets, fuel, routes, and maintenance to reduce costs and maximize efficiency with end-to-end visibility and intelligence.

• App Marketplace: The most expansive open ecosystem of turnkey integrations, offering more than 350 pre-built integrations that connect Samsara’s data and workflows to third-party applications and systems. Samsara offers integrations across OEM, fuel cards, compliance, routing and dispatch, FMC, TMS, maintenance, safety and coaching, construction, data connectors, fuel management, HR and payroll, navigation, K-12, insurance, tire monitoring, supply chain visibility, and more.

• Developer API: Build with the Samsara open API and join the community of developers building the future of operations.

• Experts Marketplace: Find certified Samsara experts to help with system integration, installation, and technology consulting. 

Samsara leads the industry in their usage and development of artificial intelligence (AI). Samsara’s deep learning models are trained on the world's largest real-world driving dataset, which comprises 20 trillion data points across 90 billion miles traveled each year and 180 billion minutes of video, deployed across over 2,000 enterprise fleets that see an average 8x ROI. That scale lets Samsara deliver proven, trusted AI across all kinds of driving risks (analyzing over 40 detections) that enables drivers and safety managers to ensure safety on the road. This allows fleets to unlock significant improvements in driver safety and efficiency across their operations. Some real-world outcomes Samsara can deliver include:

• Proactively identify risks with AI-detected safety events: Samsara’s AI interprets video and vehicle data to detect and tag safety events, which power safety and coaching workflows to help customers proactively reduce risk. This enables fleets to reduce unsafe driving, improve driver performance, and proactively coach drivers.

• Build safe habits with AI-based voice coaching: During trips, Samsara AI detects risky driving behaviors and triggers AI-based voice coaching—In-Cab Alerts and In-Cab Nudges™—for the driver to self-correct.

• Triage incidents and coach workers with behavior-based workflows: Samsara AI tags safety event video and vehicle data collected from AI Dash Cams, Vehicle Gateways, and Site Gateways. AI-detected events, such as tailgating, drowsiness, or unusual activity, are flagged so safety managers can easily review and take action.

• Transform fleet operations with leading risk indicators: Samsara AI helps surface risky behaviors from driving events into actionable views and reports that allow leaders to make timely decisions and share the impact with stakeholders.

• Streamline fleet maintenance: Samsara Fleet Maintenance leverages AI to monitor vehicle data and fault codes, enabling proactive maintenance that reduces downtime and extends asset life. Samsara AI also automates work orders, prioritizes repairs, and consolidates maintenance records to streamline workflows and control costs.

• Optimize routing and dispatch: AI-powered route optimization plans the most efficient stops using real-time and historical data, adjusting routes on the fly as conditions change. It also predicts delays from past trips and suggests changes, helping fleets deliver on time, save fuel, and avoid disruptions.

With Samsara’s industry-leading AI technology, fleets are able to improve the safety and efficiency of their operations with real-time alerts that accurately intervene to alert drivers when risk is high. With Samsara, fleet managers can selectively leverage human review to reinforce AI-detected events if needed. Samsara does not require humans to validate every AI-flagged event, and human review is limited in scope and used intentionally.

For example, fleet managers have the option to review certain high-risk events to improve the coaching experience. Drivers will still get accurate AI-based alerts in real-time, helping them improve their driving habits in the moments that matter. Samsara’s powerful AI capabilities make it possible for fleets to proactively coach drivers, improve operational efficiency, and reduce accidents. 

In contrast, some providers like Motive (formerly known as KeepTruckin) rely on constant human review to clean up overly sensitive AI. This creates false positives, noisy in-cab alerts, and frustrated drivers who tune safety notifications out. With human-reviewed AI, notifications may be delayed, or worse, important events may be missed. This may result in inconsistent AI performance, putting the driver at risk.

Samsara’s AI Dash Cam stands out as the best dash cam available today. Samsara offers robust hardware, industry-leading AI safety detections, proactive driver coaching workflows, and encrypted security to help fleets improve visibility and safety. 

Samsara leads the way as the dash cam solution that features the most comprehensive and advanced AI functionality. Samsara AI models are trained on more than 180 billion minutes of video footage and over 90 billion miles traveled. Samsara’s Drowsiness Detection is powered by a deep learning model based on over 17 fatigue indicators, compared to Motive’s 10.

In fact, the 2025 Samsara Safety Report revealed how Samsara AI helps reduce crash rates. Historical data shows that customers adopting Samsara experience an aggregated 35–40% reduction in crashes over time; however, fleets with 175+ vehicles that implement Samsara’s full AI safety solution—including Dual-Facing AI Dash Cams, in-cab alerts, and AI coaching—see an aggregated ~75% decrease in crash rate over 30 months.

This makes Samsara AI Dash Cams the better option compared to Motive, helping fleets reduce accidents, lower insurance costs, improve driver retention, and enhance safety.

Samsara delivers more dependable and personalized customer support than Motive, backed by a world-class team of dedicated implementation consultants and customer success managers. 95% of support calls are handled by agents located in North America available 24/7 via phone, chat, and email, guaranteeing fast, expert, multi-lingual, and reliable assistance for every customer.

According to the 2025 Comparison of Fleet Management Technology Providers, Samsara is rated No. 1 in customer support and service. 85% of respondents rated support and service as “extremely or very important,” making it the single most crucial factor in their purchasing decisions. When asked about their satisfaction with technology providers in this area, respondents rated Samsara highest.

Motive’s customer support model is often noted as offshore and less reliable. Salisbury Trucking experienced unreliable customer support with Motive, being put on hold for hours and never getting answers. Salisbury experienced Samsara's dependable support with immediate assistance, noting their ability to call a dedicated contact who "would pick up or call me back in the next ten minutes."