Samsara FAQs 

Samsara offers 30+ automated reports to track efficiency, safety, compliance, maintenance, asset utilization, and more—providing fleets with powerful data insights. This unified approach provides comprehensive fleet performance overviews, AI insights, and risk trend analysis from a central hub. Samsara makes it possible for fleet managers to:

• Unify reporting across operations: Centralize data across an entire fleet operations onto a single, consolidated platform. Get a clear view of performance and easily connect systems to ensure a single source of truth.

• Monitor trends with pre-built and custom reports: Leverage Samsara’s 30+ automated reports to track efficiency, safety, compliance, maintenance, asset utilization, and more. Create personalized reports for your workflows with a custom report builder.

• Reduce costs and maximize profitability: Accurate reporting helps identify inefficiencies, such as excessive idling and inefficient routes, that drive up operating expenses. Real-time fuel, maintenance, and asset reports enable you to cut costs and unlock measurable ROI.

Geotab offers exportable reports and a marketplace of add-ons for fleet analytics, but Geotab relies on multiple dashboards for reporting, requiring users to manually sort data across various sources.

Samsara outperforms Geotab in fleet analytics due to its large data set, AI innovation, and consolidated platform. 

• Samsara’s fleet analytics leverages the world’s largest Connected Operations data set, comprised of 20 trillion data points over 90 billion miles, delivering advanced AI-powered insights, crash risk prediction, and comprehensive trend analysis.

• Samsara provides fleet analytics that deliver insights into remote vehicle diagnostics, fuel and energy usage, driver and fleet performance, asset and equipment utilization, dispatch and routing, GPS tracking, and more.

Unlike Samsara’s fleet analytics, which leverage a vast dataset for real-time insights that update every second, Geotab's analytics capabilities are more basic, with location updates occurring less frequently.

Samsara offers better reporting dashboards and analytics, providing a consolidated platform that unifies data in a single source of truth, and an AI-driven custom report builder that enables any user to create a custom report with just a natural language query. Samsara’s reporting dashboards and analytics are powered by one of the world’s largest Connected Operations datasets, with over 20 trillion data points, unlocking impact-focused AI and enterprise-grade reliability. Samsara also features a modern user experience that is consistent and integrated across different products.

In contrast, Geotab utilizes multiple dashboards for reporting, which can result in a more challenging interface for users to navigate. Geotab customers have noted difficulty in accessing data because users need to navigate through multiple dashboards before arriving at the information they need.

Yes, Samsara offers significantly more real-time visibility and granular tracking than Geotab. 

• Samsara provides GPS fleet tracking that collects location data every second, enabling you to optimize your fleet, prevent breakdowns by monitoring engine diagnostics, and cut costs by reducing idle time.

• Samsara uses dual-SIM cellular architecture, and has over 20 carrier roaming partners in North America. In addition, Samsara is FirstNet certified, meaning customers can get preferential access during emergencies.

• Samsara offers real-time visibility across vehicles, assets, equipment, and sites by integrating hardware, cellular connectivity, sensors, and a unified cloud-based dashboard. With Samsara, fleets gain real-time visibility across their fleet operations, including driver safety, routing and dispatch, vehicle maintenance, equipment location, vehicle location, disaster response, idling, fuel efficiency, and more.

• In addition, Samsara offers a worker safety solution that leverages real-time visibility to protect frontline workers, wherever they are. The Samsara Wearable is designed to enhance the safety of workers, particularly those working alone or in high-risk environments, with real-time SOS alerts and fall detection.

Unlike Samsara, which uses robust connectivity and a vast data set of 20 trillion data points to surface real-time GPS insights, Geotab offers limited visibility, with GPS updates coming in less frequently. Furthermore, Geotab does not offer visibility into frontline teams, leaving workers at risk during emergencies. 

Samsara is easier to integrate with third-party apps due to its robust API marketplace. Samsara offers a large native API ecosystem and a range of integrations for key systems like JD Edwards, WorkDay, TMS, FLEETCOR, and more. 

The Samsara App Marketplace is the most expansive open ecosystem of turnkey integrations, offering more than 350 pre-built, turnkey integrations that connect Samsara’s data and workflows to third-party applications and systems. This open ecosystem is designed to help physical operations unify their tech stack, streamline operations, and unlock deeper insights—all without custom development.

Geotab also has a partner marketplace, but it is smaller than Samsara's as it only offers around 250 integrations.

Samsara offers a more advanced ELD compliance solution compared to Geotab. Samsara provides an FMCSA-registered and third-party certified ELD solution for full compliance in the U.S. and Canada. This enables fleets to accelerate IFTA reporting, and prevent HOS violations with real-time notifications via the Samsara Driver App. With Samsara’s ELD solution, you can:

• Simplify the driver experience with intuitive tools to stay safe and compliant.

• Save time and prevent HOS violations with real-time insights and automated workflows.

• Deploy ELD technology more easily and more flexibility.

• Streamline ELD deployment using the Samsara Driver App with automated Hours of Service (HOS) logging, DVIRs, and compliance steps.

While Geotab also offers an ELD solution, Samsara’s user-friendly Driver App, streamlined ELD workflows, and continued ELD feature innovation make it the better solution for ensuring compliance and efficiency across fleet operations.

Samsara consistently offers stronger, more reliable, and personalized customer support compared to Geotab. 

• Samsara provides 24/7 support, 365 days of the year, with an in-house customer success team. 95% of Samsara’s support calls are handled by agents based in North America, so Samsara customers always get fast, expert support. Samsara ensures direct access to knowledgeable support, implementation consultants, and customer success managers from onboarding onward. 

• According to the 2025 Comparison of Fleet Management Technology Providers, a recent third-party market research study comparing leading fleet management technology providers, Samsara was rated No. 1 in customer support and service. According to the study, 84% fleet professionals who currently use or have used Samsara are satisfied or very satisfied, compared to lower scores for Geotab (76%).

• In addition, the Info-Tech Research Group (ITRF) rated Samsara as #1 Fleet Management platform for customer experience (8.9 out of 10), which is 10% higher than Geotab. 

Geotab’s customer support model is primarily reseller-based, which some customers find makes it harder to get assistance. In many cases, Geotab customer support is provided through outsourced third-party representatives.

The Samsara App Marketplace is built around a unified platform with a robust API ecosystem, offering over 350 pre-built integrations across key third-party applications. These turnkey integrations are designed to streamline operations and provide deeper insights without requiring custom development. 

While Geotab provides a partner marketplace, it is more limited than Samsara’s, featuring only about 250 integrations.

Samsara provides customizable driver scorecards that enable fleets to gain full visibility into safety performance all within a single dashboard.

• Samsara Driver Scores is a performance dashboard that evaluates and scores driver behavior to promote safety and efficiency. It’s designed to surface trends, highlight at-risk drivers, and foster safer habits through visibility and coaching. 

• Samsara also offers Safety Scores that provide actionable insights for measuring and growing the impact of a fleet safety program. The Samsara Safety Score is a performance metric for drivers or fleets, designed to highlight risky behaviors and promote safer driving. It combines data on harsh events, speeding, and AI-detected unsafe behaviors over a select time period.

• Samsara provides customizable scoring based on driver behavior and event frequency. Fleet managers can create tailored driver workflows, interface layouts, and feature access to meet the needs of different teams, roles, or regions. This is part of a driver coaching system that includes in-app feedback, personalized video training, and AI-powered event triage. 

• Furthermore, Samsara's Recognition capability, part of Samsara Intelligence, is designed to help fleets celebrate ongoing success and improvements by recognizing great driving across safety, HOS compliance, and fuel efficiency. This system automatically tracks streaks of incident-free drive time, allows fleets to set milestones for automatic badge recognition, and helps identify most improved drivers. Drivers can even track their progress directly in the Samsara Driver App.

While Geotab also offers driver scorecards, customers have noted that they don’t offer the customization necessary for personalized driver coaching and targeted performance improvement.

Samsara’s safety features are significantly more advanced, comprehensive, unified, and AI-driven than Geotab's. 

• AI safety detections: Samsara gives you AI visibility into 30+ risky driving behaviors, blind spot hazards around the truck, and external risks like weather. It flags patterns of risk directly to managers so they can act proactively, and it can distinguish between risky behaviors and necessary, safe behaviors like defensive driving.Samsara can do this because of the scale of our data, the sophistication of our AI, and our partnership with thousands of fleets.

• Driver coaching: Samsara offers proactive driver coaching tools, including real-time In-Cab Nudges™, AI-powered event triage, automated, customizable workflows, and group coaching. AI watches all your safety events, assesses risk, and automatically triages events. This means your managers spend their time only on the fraction of drivers that need support. Managers also get access to an AI assistant, one-click group coaching presentations, and AI insights about drivers and trips – to help them craft very compelling coaching conversations.

• Driver app: The Samsara Driver App is an interactive, all-in-one tool that combines coaching, feedback, event review, and training—all of which is fully customizable. Safety is built into the Samsara Driver App, alongside other work drivers do each day like navigation and compliance. Coaching is part of a driver’s daily routine—it’s self-paced and the driver stays in control. Drivers get balanced feedback, including personalized recognition and rewards, each day. In cab, AI alerts are active only on imminent, severe risks to maintain driver trust in the technology.

• Worker safety: Whether your team is working in severe weather, alone, or in a dangerous location, Samsara’s Worker Safety solutions help keep them safe.

• Disaster response: During floods, wildfires, or extreme weather, Samsara offers safety and visibility tools that help organizations maintain visibility, communicate instantly, and protect their teams.

Geotab also offers web-based fleet safety solutions focused primarily on vehicles. In contrast, Samsara’s safety solution—which takes an integrated approach across driver coaching, driver recognition, worker safety, emergency response, fuel, ELD, asset tracking, and more—makes Samsara’s solution the better choice, compared to Geotab which only offers basic vehicle-based safety features.

Samsara is designed to be more scalable for large fleets of 500+ vehicles. Samsara is built for complex fleet operations and trusted by large customers globally, including DHL, Maxim Crane, Sterling Crane Canada, City of Memphis, and more. 

Samsara is rated No. 1 in Fleet Management across all segments, including Enterprise, Mid-Market, Small-Business, and Overall Fall 2025 Grid® Reports for Fleet Management according to a recent G2 survey.

• Samsara received a higher overall G2 score (99) than any competitor, outperforming Geotab (50).

• Samsara received a higher customer satisfaction score (100) than any competitor, Geotab (23).

• Samsara customers are more likely to recommend Samsara (92%) than Geotab (86%).

• Samsara received a higher NPS score (76) than Geotab (51).

• Samsara customers feel it is easier to get started with Samsara (91%) than Geotab (84%).

• Samsara customers find Samsara easier to use (92%) than Geotab (82%).

Samsara's AI Dash Cams offer superior video quality and advanced features for fleet safety and incident resolution compared to Motive's. 

• Hardware: Samsara provides 1440p front-facing resolution with HDR and infrared night vision, plus AI-optimized field-of-view, ensuring clear, high-resolution footage. Samsara also offers robust 4G LTE connectivity for instant, in-platform video retrieval and up to 746 hours of configurable storage. 

• AI safety detections: Samsara features the most comprehensive and advanced AI functionality. Samsara AI models are trained on more than 180 billion minutes of video footage and 90 billion miles traveled. For example, Samsara’s drowsiness detection is powered by a deep learning model based on over 17 fatigue indicators.

• Coaching workflows: Samsara offers real-time In-Cab Alerts, In-Cab Nudges™, AI-powered event triage, and fully automated, customizable coaching workflows. Samsara is also the only vendor to provide group coaching and built-in safety training. This allows fleets to drive behavior change at scale and build world-class safety programs, without adding resources or overburdening existing teams.

In contrast, Motive dash cams offer basic low-light enhancements, primarily relies on physical SD cards for storage, and require manual video requests and email delivery, which can be slow and less reliable. Customers like Ace Tree Enterprise reported Motive's footage as poor quality and pixelated, making it difficult to resolve false claims

Samsara offers a modern routing and navigation solution that reduces costs and improves safety, compliance, and customer satisfaction. 

• User-friendly platform that just works: Samsara's modern UI simplifies training and boosts efficiency, ensuring your operation never misses a beat. Samsara is backed by a 99.99% uptime SLA and the highest rated app by professional drivers.

• Smarter routes that save time and money: Cut fuel consumption, minimize vehicle wear, maximize fleet utilization, and improve worker productivity with optimized routes tailored to your organization's operational priorities.

• Exceed customer expectations: Deliver exceptional customer service with on-time arrivals and build trust with live order tracking if exceptions occur.

• Tools to keep drivers safe and compliant: Combine navigation and Hours of Service into a single, distraction-free interface. Samsara navigation accounts for vehicle restrictions like height, weight, and hazmat. Drivers have peace of mind that they are on safe and compliant routes, all within the Samsara Driver App.

While Motive offers a tool for viewing routes and communicating routes to drivers, it lacks the advanced functionality that modern routing and navigation platforms like Samsara have. Samsara provides comprehensive routing capabilities, such as route planning and optimization, real-time ETAs, commercial navigation, and more, making it the better option for safe and efficient driving. 

Samsara is designed to be a long-term, trusted partner, with a platform built to support an organization’s unique fleet operations. Samsara offers an industry-leading fleet management solution powered by the world’s largest Connected Operations dataset. Samsara provides enterprise-grade reliability, featuring robust hardware, 99.99% uptime, superior connectivity, and a rich dataset trained on 20 trillion data points. This enables Samsara to deliver advanced AI automation and diagnostics that provide high-complexity fleets with meaningful ROI through reliable, real-time insights.

• Built for complex fleet operations: Samsara is trusted by tens of thousands of customers to help them run their physical operations.

• ​​Unmatched data and AI innovation: Samsara Intelligence is powered by the world's largest Connected Operations dataset, and is built to solve operational challenges and reimagine frontline work. Samsara uses trillions of data points to deliver the most advanced features and products, such as Drowsiness Detection, Asset Tag, Worker Safety, and more.

• Expertise with enterprise: Samsara’s in-house experts partner with organizations to build elite safety and compliance playbooks. Samsara has over 1.5 million implementation hours with the largest fleets like DHL and XPO.

• Network of top operators: Organizations can learn from top experts in physical operations, with an active customer community sharing learnings and best practices.

• Loved by drivers: Samsara has the leading driver app on third-party platforms (Apple, Android). Samsara also offers leaderboards and recognition to drive adoption and improve driver retention.

In a recent G2 survey, Samsara was recognized as the No. 1 in Fleet Management across all segments, including Enterprise, Mid-Market, and Small-Business. Samsara achieved a higher overall G2 score (99 vs. Motive's 95), superior customer satisfaction (100 vs. Motive's 99), and is more likely to be recommended by customers (92% vs. Motive's 89%). 

Furthermore, Samsara was rated as No. 1 in overall satisfaction in the 2025 Comparison of Fleet Management Technology Providers. More than four out of five fleet professionals who currently use or have used Samsara are satisfied or very satisfied (84%), compared to lower scores for Motive (70%). Among current customers, 90% say they would recommend Samsara to a colleague. 

Customers like Ace Tree Enterprise, Salisbury Trucking, Corcoran Transportation, and Globe Logistics switched from Motive due to its unreliability, poor support, delayed data, and limited features. "We were on hold with Motive once for hours, and we never did get an answer. That would never happen with Samsara. I could call my guy right now and he would pick up," said Chris Reitz, Safety Director at Salisbury Trucking. 

Samsara’s safety features are significantly more advanced and comprehensive than Motive's, especially in AI detections and proactive coaching.

• Most complete view of risk: Samsara’s AI Dash Cams offer 1440p resolution, HDR night vision, and 4G LTE cellular connectivity. Samsara gives you AI visibility into 30+ risky driving behaviors, blind spot hazards around the truck, and external risks like weather. It also flags patterns of risk directly to managers so they can act proactively. This scale is possible because of Samsara’s AI, and their partnership with thousands of fleets. This stands apart from other safety solutions, which only flag isolated risky events and miss environmental hazards or behavior patterns.

• AI-powered coaching at scale: Samsara’s AI is trained on vast datasets powered by 180 billion minutes of video and 90 billion miles. Instead of requiring large teams to manually review and coach drivers, Samsara’s AI reviews, triages and prioritizes events, sends lower risk events directly to drivers for self-review, and escalates only the most severe cases to managers. The result is that managers spend their time with the fraction of drivers that need their attention, while everyone else gets consistent, timely feedback daily. This offers a distinct advantage over other safety solutions that rely on manual event reviews, or simply send everything to drivers. It also makes it possible for fleets of all sizes to scale and standardize high-quality coaching and training without adding safety team resources. 

• Driver recognition and engagement: Safety is integrated into the Samsara Driver App alongside navigation and compliance, keeping coaching part of a driver’s daily workflow. Drivers receive balanced feedback that includes recognition as well as coaching. In-cab AI alerts are only active on imminent, severe risks. This stands apart from other safety solutions, which spread workflows across multiple apps, provide one-sided feedback with no positive recognition, overwhelm drivers with too many alerts in cab, and make coaching feel tedious or punitive.

• Protection beyond the cab: Samsara uniquely extends safety to the field with an advanced worker safety solution, featuring one-click SOS, proactive worker check-ins, and real-time incident response, protecting teams on the road and on job sites. No other provider offers this in a single platform.

• End-to-end risk management: Samsara combines detection, alerts, coaching, recognition, qualifications, emergency response, and claims management all in one system. Other safety providers do not offer all of these components of risk reduction and management, or they’re done in disparate systems, making it difficult to implement and delay response.

Motive also offers safety features for fleets. However, Samsara’s unified safety solution—which offers advanced safety features across driver coaching, driver recognition, worker safety, emergency response, fuel, ELD, asset tracking, and more—makes it the better choice. 

Customers like Ace Tree Enterprise noted that Motive’s dash cams had missed alerts that failed to warn drivers in critical situations. “I don't think that we would have been able to keep growing at such a fast pace if we stayed with Motive,” said Lupita Hernandez, Fleet Manager. “The system was inaccurate, critical alerts didn't trigger, and it lacked the features Samsara provides”

Samsara’s routing and navigation solution is an end-to-end routing software that enables fleets to reduce costs and improve safety, compliance, and customer satisfaction. Samsara’s Route Planning, Route Execution, and Commercial Navigation functionality makes it possible for fleets to unify route planning, dispatch software, navigation, and telematics for deeper insights, proactive decision-making, and a competitive edge. Some key benefits include:

• Optimized routes: Cut fuel consumption, minimize vehicle wear, maximize fleet utilization, and improve worker productivity with optimized routes tailored to your organization's operational priorities.

• Increased customer satisfaction: Deliver exceptional customer service with on-time deliveries and build trust with live order tracking if exceptions occur. Keep drivers and dispatch in sync with consistent ground truth, ETAs, and navigation paths. You can also track performance over time to refine routing, train drivers, and improve operating procedures.

• Reduced distractions: Combine navigation and Hours of Service into a single, distraction-free interface; no more app-switching. Samsara navigation accounts for vehicle restrictions like height, weight, and hazmat. Drivers have peace of mind that they are on safe and compliant routes, all within the Samsara Driver App—the highest-rated by drivers on Android and iOS.

• Enhanced route efficiency: Leverage Samsara’s Commercial Navigation for turn-by-turn directions that account for vehicle-specific restrictions like height, weight, hazardous materials, and road limitations. This helps avoid fines, low bridge strikes, and unsafe roads. Commercial Navigation is integrated directly into the Samsara Driver App, appearing alongside Hours of Service data, so drivers get a distraction-free, single-screen experience.

• Improved reliability and ease of use: Samsara's modern UI simplifies training and boosts efficiency, ensuring your operation never misses a beat. All backed by a 99.99% uptime SLA and the highest rated app by professional drivers.

Motive offers a routing tool for fleets, but its limited capabilities are not well suited to the routing and dispatch needs of modern fleets. Today, fleets require advanced features like route planning and optimization, real-time ETAs, commercial navigation, and more to optimize routing and dispatch. Samsara offers the best routing and navigation solution available in the market, helping fleets reduce cost and improve safety, compliance, and customer satisfaction.

Samsara consistently demonstrates a higher return on investment and long-term value compared to other fleet management solutions, including Motive. 

• Samsara customers achieve a faster estimated time-to-ROI than Motive. On average, customers see >8x ROI with $2M+ annual savings.

• Samsara's fast pace of innovation, lifetime hardware warranty, reduced accidents, and lower insurance costs contribute to significant savings and improved driver retention, making it an asset that appreciates in value over time.

• According to the 2025 Comparison of Fleet Management Technology Providers, Samsara is the most trusted brand in fleet management technology—ranking No. 1 for customer support and service, overall satisfaction, and brand awareness. 

• Globe Logistics found Samsara paid for itself through fuel savings, improved asset utilization, and reduced incident costs, despite Motive being $5 a month cheaper.

Samsara is rated as the No. 1 solution across all fleet management categories, including Small-Business, in G2's Fall 2025 report. Samsara's faster time-to-ROI and comprehensive, unified platform help small businesses reduce costs and improve operations efficiently.

Globe Logistics found that although Motive was $5 a month cheaper, Samsara's value and ROI paid for itself through greater overall savings and operational improvements.

Samsara's dash cam quality surpasses Motive's, providing superior resolution, advanced night vision, and reliable connectivity. Samsara features 1440p front-facing resolution with HDR for optimal performance in various lighting conditions and infrared for clear driver-facing video, ensuring clear and high-resolution footage for incident review. It also offers robust 4G LTE cellular connectivity for secure, on-demand video access. 

In contrast, Motive’s dash cams offer minimal low-light enhancements and limited AI capabilities. Customers like Ace Tree Enterprises experienced poor quality and pixelated footage that was insufficient for incident investigation or defending against false claims.

Samsara is rated as easier for drivers to use, with 92% of customers agreeing, according to a recent G2 report. One of the features that makes Samsara easier for drivers to use is the top-rated Samsara Driver App, an interactive, all-in-one tool combining coaching, feedback, recognition event review, and training—all fully customizable. This stands apart from other safety solutions, which spread workflows across multiple apps, provide one-sided feedback with no positive recognition, overwhelm drivers with too many alerts in cab, and make coaching feel tedious or punitive. In contrast, Samsara offers an experience that keeps drivers engaged.

In addition, the 2025 Comparison of Fleet Management Technology Providers rated Samsara as No. 1 in overall satisfaction. 84% of fleet professionals who currently use or have used Samsara are satisfied or very satisfied, compared to 70% for Motive.

Globe Logistics selects Samsara over Motive citing its reliable, driver-friendly, and customer-first solution. Globe Logistic’s drivers specifically noted the Samsara Driver App was much easier than using Motive, leading to increased productivity and fewer issues for their fleet.

Samsara offers the most complete view of risk, with 30+ AI detections across driving behaviors (such as drowsiness, mobile usage, and tailgating), risks around the vehicle (such as blind spots and pedestrians), and contextual risks (such as road conditions, weather, and traffic). This stands apart from other safety solutions, which only flag isolated risky events and miss environmental hazards or patterns. 

As a result, Samsara’s real-time AI alerts enable fleets to proactively coach drivers and reduce incidents. Samsara’s ruggedized hardware, enterprise-grade connectivity, and advanced AI collect real-time GPS location data every second. In contrast, Motive has lower device reliability, limited hardware warranty, and no platform uptime guarantee. This leads to inaccurate data and missed alerts.

• Samsara offers the most complete view of risk, with 30+ AI detections.

• Samsara’s real-time alerts are fueled by AI and trained on one of the world’s largest operational datasets, with more than 20 trillion data points over 90 billion miles traveled. 

• Samsara's AI-powered system features more advanced functionalities like In-Cab Nudges™, Pedestrian Collision Warning, Real-time Road Hazard Visibility, and Weather-Adaptive AI Detections, which Motive lacks. Samsara's Drowsiness Detection uses 17+ fatigue indicators compared to Motive's 10.

• Customers like Ace Tree Enterprise reported inaccurate or missed alerts with Motive, which failed to warn drivers in critical situations, leading to accidents. 

In addition, Samsara offers far more alert customization than Motive does. Fleets that use Samsara can create custom automations with 40+ triggers, and conditional logic to ensure that the right alert gets to the right person, every time. This prevents users from being overwhelmed by alerts that are not relevant to them, and helps them focus on what matters.

Samsara offers a more comprehensive, reliable, and customizable compliance tracking solution compared to Motive. Samsara’s ELD solution improves ELD compliance, accelerating IFTA reporting, and preventing HOS violations.

• Intuitive HOS logging: Simplify the driver experience with intuitive tools to stay safe and compliant.

• Streamlined log management: Save time and prevent HOS violations with real-time insights and automated workflows.

• Easy deployment: Deploy ELD technology more easily and quickly with lower costs and more flexibility.

While Motive offers compliance tracking tools, it’s reported to be an inflexible system that offers limited customization and lacks the ELD innovation that Samsara offers. Customers like Salisbury Trucking switched from Motive due to its rigid system, which penalized drivers with HOS clocks starting too early and lacked customization for daily inspections. Samsara specifically provided Salisbury with a custom ELD solution that significantly improved their CSA scores and adapted to their established workflows.

Samsara provides GPS fleet tracking that collects location data every second across vehicles, assets, and equipment. 

• Real-time visibility: Samsara’s GPS collects location data every second, providing fleets with continuous, real-time visibility via the Samsara dashboard. Fleet managers can see where vehicles, trailers, and pieces of equipment are located in real time, enabling faster, data-driven decisions and better communication.

• Route optimization: Integrated route planning and real-time traffic overlays let fleets adjust to changing conditions (congestion, weather) as they happen. Dispatchers use current vehicle location plus driver status to assign or reroute jobs on the fly, reducing mileage, delays, and fuel costs.

• Asset tracking: Protect assets from theft or misplacement with GPS tracking across large and small assets. If a vehicle or asset crosses a set boundary, fleet managers are instantly notified by SMS, app, or email.

• Improve compliance: Samsara’s integrated ELD automates HOS logs in the Driver App using real-time GPS and engine data. Dispatch can see which drivers are approaching shift end and optimize assignments to avoid HOS violations, simplifying audits and reducing CSA risk.

• Superior connectivity: Samsara uses dual-SIM cellular architecture, and has over 20 carrier roaming partners in North America. In addition, Samsara is FirstNet certified, meaning customers can get preferential access during emergencies.

While Motive provides GPS tracking tools, Samsara is significantly more advanced due to its vast data and robust connectivity. Customers noted that they often experienced delayed data and slow refresh with Motive that hindered visibility in the moments that matter most. 

For example, Ace Tree Enterprise was found at fault for an incident because Motive was unable to provide critical data, such as vehicle speed, to the authorities. Upon switching to Samsara, Ace Tree gained reliable, live data for real-time visibility. Samsara’s GPS tracking helped Ace Tree improve efficiency by eliminating wasted time and fuel spent searching for crews. Now, managers and support staff can get precise location information to crews in the field, even in mountainous areas.

Samsara’s Driver App is significantly more comprehensive, interactive, and driver-centric than Motive’s, which offers limited functionality. The Samsara Driver App holds the No. 1 spot in the App Store and Google Play with the highest driver ratings in the industry.

• Samsara’s Driver App is an all-in-one tool that combines coaching, feedback, event review, personalized video training, AI DVIRs, qualifications, commercial turn-by-turn navigation, PPE checks and more—all fully customizable. Drivers are empowered to actively dispute safety events and receive training, coaching, and recognition directly in-app. Drivers can request help if they are hurt or injured via the SOS functionality, and supervisors can request check-ins to ensure drivers are safe.

• G2's Fall 2025 report indicates that 92% of customers find Samsara easier to use, compared to 90% for Motive. 

• Customers like Globe Logistics found the Samsara Driver App to be easier to use than using Motive, leading to fewer issues and increased productivity. Motive's app offers basic safety event alerts and playback, but lacks direct driver feedback workflows and in-app training.

Samsara offers safety coaching tools that enable fleets to take a proactive approach to driver coaching. 

• Most complete view of risk: Samsara’s 30+ AI detections ensure complete risk visibility—across driving behaviors (such as drowsiness, mobile usage, and tailgating), risks around the vehicle (such as blind spots and pedestrians), and contextual risks (such as road conditions, weather, and traffic). This stands apart from other safety solutions, which only flag isolated risky events and miss environmental hazards or patterns.

• World-class coaching, training, and recognition—without extra resources: Samsara’s AI and automation make it possible to run a world-class safety program at scale. AI reviews and prioritizes events based on severity, frequency, trip conditions, and driver history—and automatically sends most feedback directly to drivers. Managers can focus on coaching high-risk drivers and recognizing top performers, with AI-powered insights to help them be world-class coaches. This offers a distinct advantage over other safety solutions that rely on manual event reviews and time-consuming coaching and training workflows that aren’t scalable and can lead to misses.

• An experience that keeps drivers engaged: Safety is built into the Samsara Driver App, alongside other work drivers do each day like navigation and compliance. Coaching is part of a driver’s daily routine; it’s self-paced and the driver stays in control. Our top-rated Driver App keeps drivers engaged with balanced feedback via a combination of coaching and positive recognition—creating sticky habits and behavior change at scale. Our in-cab AI alerts are designed to minimize false positives and alert only on imminent, severe risks to maintain driver trust in the technology. This stands apart from other safety solutions, which spread workflows across multiple apps, provide one-sided feedback with no positive recognition, overwhelm drivers with too many alerts in cab, and make coaching feel tedious or punitive.

While Motive offers a driver coaching tool, Samsara’s powerful AI technology and intuitive workflows make it easier to identify which drivers need hands-on coaching. For example, Motive sends all events to drivers for self-review while Samsara AI intelligently reviews and prioritizes events based on dozens of risk factors. Samsara AI includes not just what the safety event was, but also factors like frequency, severity, road conditions, weather, driver history, and coaching history. This makes it easier for safety teams to focus their time on the fraction of drivers that need support, while everyone else gets consistent, timely, relevant feedback daily. This makes Samsara’s safety coaching capabilities a better option, demonstrating better safety results, efficiency gains, and ROI over time.

Drivers consistently like Samsara’s fleet management platform more than Motive. The Samsara Driver App holds the No. 1 spot in the App Store and Google Play with the highest driver ratings in the industry. Plus, in G2's Fall 2025 report, Samsara was rated No. 1 in the Enterprise, Mid-Market, Small-Business, and Overall Fall 2025 Grid® Reports for Fleet Management on G2. 

• Samsara received a higher overall G2 score (99) than any competitor, including Motive.

• Samsara received a higher customer satisfaction score (100) than any competitor, including Motive.

• Samsara received a higher NPS score (76), compared to Motive (64).

• Samsara customers feel it is easier to get started with Samsara (91%) than Motive.

• Samsara customers find Samsara easier to use (92%) than Motive.

In addition, the 2025 Comparison of Fleet Management Technology Providers rated Samsara as No. 1 in overall satisfaction. 84% of fleet professionals who currently use or have used Samsara are satisfied or very satisfied, compared to 70% for Motive.

The following driver testimonials illustrate the impact Samsara has on their experience:

• “My priority is safety, and Samsara helps me get home safe to my family. Samsara helped me come out of habits I didn't know I had before, and it made me a better driver, I can honestly say.” – Vanessa Veloz, Chalk Mountain Services

• “As a driver, I do feel safe with the cameras in the truck – it's a lot safer than being by yourself. It's like another eye for you.” – Lavoris Huff, Athens-Clarke County

• “I take a lot of pride in my driving record, so to have a camera there recording what I’m seeing is great. It's that extra set of eyes to be witness to some of those things out on the road, especially non-professional drivers at different levels and skill sets. It's a sense of comfort for me.” – Kenneth Legue, MacEwen

Samsara consistently offers stronger, more reliable, and personalized customer support compared to Motive. 

• Samsara provides world-class, US-based 24/7 availability via email, chat, and phone, with a dedicated in-house support team, implementation consultants, and customer success managers. 95% of Samsara’s support calls are handled by agents based in North America, so Samsara customers always get fast, expert support.

• According to the 2025 Comparison of Fleet Management Technology Providers, Samsara is rated No. 1 in customer support and service. 85% of respondents rated support and service as “extremely or very important,” making it the single most crucial factor in their purchasing decisions. When asked about their satisfaction with technology providers in this area, respondents rated Samsara highest.

Motive’s customer support model is often noted as offshore and less reliable. Salisbury Trucking experienced unreliable customer support with Motive, being put on hold for hours and never getting answers. Salisbury experienced Samsara's dependable support with immediate assistance, noting their ability to call a dedicated contact who "would pick up or call me back in the next ten minutes."

Samsara’s routing and navigation solution is an end-to-end routing software that enables fleets to reduce cost and improve safety, compliance, and customer satisfaction. Samsara’s GPS fleet tracking capabilities collect location data every second, providing fleets improved reliability and ease of use, optimized routes, increased customer satisfaction, and reduced distractions.

Samsara also offers advanced Commercial Navigation capabilities for routing. Built for fleets that need safe, compliant, and cost-effective routing, Commercial Navigation provides turn-by-turn directions that account for vehicle-specific restrictions like height, weight, hazardous materials, and road limitations. This helps avoid fines, low bridge strikes, and unsafe roads. Commercial Navigation is integrated directly into the Samsara Driver App, appearing alongside Hours of Service data, so drivers get a distraction-free, single-screen experience.

In contrast, Verizon Connect provides a routing tool, but its limited functionality falls short of meeting the complex routing and dispatch needs of modern fleet operations. Today’s operations demand advanced capabilities such as route optimization, real-time ETAs, and commercial-grade navigation. Samsara delivers the industry’s most comprehensive routing and navigation solution, helping fleets cut costs while boosting safety, compliance, and customer satisfaction.

You should switch from Verizon Connect to Samsara if you need a unified, reliable, AI-driven platform with better customer support, faster ROI, and advanced features. According to the 2025 Comparison of Fleet Management Technology Providers, Samsara is the most trusted brand in fleet management technology. Samsara is rated No. 1 in overall satisfaction, with more than four out of five fleet professionals who currently use or have used Samsara are satisfied or very satisfied (84%), compared to lower scores for Verizon Connect (67%).

Samsara is the most recommended and highly rated fleet management brand, outperforming Verizon Connect, according to a recent G2 report. 

• Samsara received a higher overall G2 score (99) than any competitor, outperforming Verizon Connect (38).

• Samsara received a higher customer satisfaction score (100) than any competitor, including Verizon Connect (4).

• Samsara customers are more likely to recommend Samsara (92%) than Verizon Connect (76%).

• Samsara received a higher NPS score (76) than Verizon Connect (31).

• Samsara customers feel it is easier to get started with Samsara (91%) than Verizon Connect (81%).

• Samsara customers find Samsara easier to use (92%) than Verizon Connect (86%).

• Samsara delivers a faster estimated time-to-ROI (9 months) than Verizon Connect (16 months slower).

Samsara consistently offers stronger, more reliable, and personalized customer support compared to Verizon Connect. 

• Samsara offers US-based support 24/7 through email, chat, and phone, along with an in-house team of support specialists, implementation consultants, and customer success managers. 95% of Samsara’s support calls are handled by agents based in North America, so Samsara customers always get fast, expert support.

• According to the 2025 Comparison of Fleet Management Technology Providers, Samsara is rated No. 1 in customer support and service. 85% of respondents rated support and service as “extremely or very important,” making it the single most crucial factor in their purchasing decisions. When asked about their satisfaction with technology providers in this area, respondents rated Samsara highest.

• In addition, the Info-Tech Research Group (ITRF) rated Samsara as #1 Fleet Management platform for customer experience (8.9 out of 10), which is 23.5% higher than Verizon Connect.

Verizon Connect’s customer support uses a ticket-driven support process and long phone call wait times.  

Samsara is recognized as the most reliable fleet management platform in the industry for enterprise fleets. In G2's Fall 2025 report, Samsara was rated No. 1 in the Enterprise. According to independent G2 reviews:

• Samsara customers are more likely to recommend Samsara (92%) than Verizon Connect (76%).

• Samsara received a higher NPS score (76) than Verizon Connect (31).

• Samsara customers feel it is easier to get started with Samsara (91%) than Verizon Connect (81%).

• Samsara customers find Samsara easier to use (92%) than Verizon Connect (86%).

• Samsara delivers a faster estimated time-to-ROI (9 months) than Verizon Connect (16 months slower).

Furthermore, in a third-party study, 2025 Comparison of Fleet Management Technology Providers rated Samsara as the most trusted brand in fleet management technology, ranking No. 1 for customer support and service, overall satisfaction, and brand awareness.

Samsara’s dash cam solution is significantly more robust and advanced compared to Verizon Connect’s dash cam. Samsara's AI Dash Cams feature 1440p front-facing resolution, advanced night vision, and AI-optimized field-of-view. Samsara’s AI is trained on vast data consisting of 180 billion minutes of video, 90 billion miles, detecting 17+ fatigue indicators and unique safety warnings. 

Verizon Connect uses third-party cameras with 720p HD resolution, and is noted to have inaccurate AI detections, compared to Samsara's AI Dash Cam technology.

Samsara’s safety features are more advanced, accurate, and AI-driven compared to Verizon Connect’s. 

• Samsara offers industry-leading video safety hardware with 1440p resolution, HDR night vision, and AI-optimized field-of-view.

• Trained on 20 trillion data points over 90 billion miles, Samsara offers higher accuracy AI features for driver safety, including 17+ fatigue indicators, Pedestrian Collision Warning, and Weather-Adaptive AI Detections.

• Samsara also offers real-time In-Cab Nudges™, a top-rated Driver App, a worker safety solution, disaster response features, and more.

Verizon Connect also provides basic safety features for fleets. However, when compared to Samsara’s unified safety solution—which delivers advanced capabilities across driver coaching, driver recognition, worker safety, emergency response, fuel, ELD, asset tracking, and more—Samsara’s solution is the stronger choice.

Samsara is significantly easier to roll out across a large fleet due to its plug-and-play hardware and streamlined installation. Samsara offers an easy, out-of-the-box installation experience. Samsara’s in-house, US-based customer support team is available 24/7 to support change management, enabling fleets to quickly adopt Samsara across their fleet.

In a recent G2 survey, Samsara is rated as the No. 1 fleet management brand across large Enterprise fleets, as well as Mid-Market, Small-Business, and Overall.

• Samsara customers feel it is easier to get started with Samsara (91%) than Verizon Connect (81%).

• Samsara customers find Samsara easier to use (92%) than Verizon Connect (86%).

• Samsara delivers a faster estimated time-to-ROI (9 months) than Verizon Connect (16 months slower).

• Samsara received a higher overall G2 score (99) than any competitor, outperforming Verizon Connect (38).

• Samsara received a higher customer satisfaction score (100) than any competitor, including Verizon Connect (4).

Samsara offers a leading Asset Tracking solution that minimizes downtime, optimizes utilization, and protects assets.

• Track every asset: Know where your assets are at all times on a single platform.

• Protect assets: Minimize theft, loss, and misplacement with proactive alerts and location tracking tools.

• Actionable reports: Use real-time reporting on usage, dormancy and utilization to optimize your operations.

• Consolidated asset view: Easily find and manage assets from a single dashboard, enabling you to reduce manual work.

Samsara also enables fleets to prevent theft and quickly recover assets with the Asset Tag. The Samsara Asset tag offers real-time location tracking, ultra rugged durability, industrial strength bluetooth, and 4 year battery life.

While Verizon Connect offers an asset tracking solution, Samsara’s expansive Equipment Monitoring solution—which tracks assets such as powered equipment, unpowered equipment, small equipment, trailers, reefers, flatbeds, dry vans, generators, and more—makes it the more comprehensive solution.  

Samsara provides significantly better scalability compared to Verizon Connect across mixed fleets for Enterprise, Mid-Market, Small-Business, and Overall. For fleets looking to scale their operations, Samsara’s customer support, ease-of-use, and quick time-to-ROI makes it stand out.

• According to the G2's Fall 2025 report, Samsara is rated as the No. 1 fleet management brand. The survey indicates that customers feel it is easier to get started with Samsara (91%) than Verizon Connect (81%). As a result, Samsara delivers a faster estimated time-to-ROI (9 months) than Verizon Connect (16 months slower).

Furthermore, the 2025 Comparison of Fleet Management Technology Providers, Samsara is No. 1 in customer support and service. 85% of respondents rated support and service as “extremely or very important,” making it the single most crucial factor in their purchasing decisions. When asked about their satisfaction with technology providers in this area, respondents rated Samsara highest.

Yes, Samsara offers more integrations than Verizon Connect. The Samsara App Marketplace is one of the largest open ecosystems for fleet, equipment, and operations integrations, with 350+ turnkey partner apps. Samsara offers APIs to a variety of essential third-party tools, such as route planning, maintenance, payroll, fuel management, compliance, OEM telematics, and more.

Verizon Connect also offers partner integrations, but only offers around 50 out-of-the-box partner integrations, with some requiring custom resources.

Samsara delivers a significantly faster estimated ROI for large fleets compared to Verizon Connect. Samsara has a proven faster estimated time-to-ROI (9 months) and its customers see >8x ROI with $2M+ annual savings on average. In contrast, Verizon Connect delivers ROI 16 months slower than Samsara.

Samsara’s Fleet Telematics solution offers better real-time data, full visibility, and more reliable compliance features compared to Verizon Connect.

• Complete visibility: Monitor your vehicles and assets with GPS tracking that collects location data every second. 

• Workforce productivity: Improve operational efficiency with easy-to-use workflows. 

• Risk management: Minimize risk and improve the driver experience with insights into vehicle security, ELD compliance, and fleet safety. 

• Energy efficiency: Improve fuel usage and electrification with data-driven insights.

Verizon Connect offers a telematics solution, but Samsara’s unified approach to Fleet Telematics makes it stand out. Samsara integrates telematics insights across GPS location data, maintenance, diagnostic codes, fuel usage, ELD, asset location, utilization, and more—all on a single platform.