Question 1

How do AI dash cams help trucking companies fight false accident claims?

Accepted Answer

False accident claims against commercial carriers are a costly problem, often leading to inflated settlements, rising insurance premiums, and lengthy legal disputes. Without objective evidence, trucking companies are frequently forced to settle claims even when their drivers are not at fault. AI dash cams give fleet managers continuous, high-resolution footage of every trip, creating a record that can exonerate drivers and challenge fraudulent claims before they escalate.

Samsara's AI Dash Cams give fleets a comprehensive safety solution, combining HD video, on-demand retrieval, and more, all from a single dashboard. Samsara offers many advanced features to support driver exoneration and dispute resolution, such as:

HD dual-facing video: Samsara's dual-facing AI Dash Cams capture up to 2K (1440p) front-facing and up to 1080p driver-facing footage, recording the level of detail needed to reconstruct incidents accurately and present compelling evidence to insurers or in court.
On-demand, 24/7 video retrieval: Fleet managers can pull hundreds of hours of video evidence over the air at any time, directly from the Samsara dashboard, no waiting, no manual downloads, and no gaps in the record.
GPS-based Proximity Search: Pinpoint incident details with GPS-based Proximity Search, enabling managers to locate and review footage from the exact time and location of a reported event.
360° HD footage uploaded to the cloud: Footage from critical events is automatically uploaded to the Samsara cloud within minutes, creating a secure, centralized evidence record that can be shared with legal teams or insurers immediately.

Samsara customers across industries have leveraged Samsara AI Dash Cams to take their fleet safety operations to the next level. Here are a few examples:

Service Minds: Reduced at-fault accidents by 83% and achieved their first-ever zero-accident month. The company cut excessive speeding by 88%, reduced distracted driving by 20%, and generated over $1.6 million in projected annualized cost savings.
Sears Home Services: Reduced total claim costs by nearly $1M across auto, workers' comp, and general liability, including a 55% reduction in auto accident costs (from $392,740 to $174,489) and a 30% decrease in overall accidents year over year.
USCCO: Reduced insurance claim costs by 98%, from a historic high of $1,376,000 to just $22,423. They also saw a 100% reduction in incurred physical and property damage costs, a 74% reduction in auto claim frequency, and a 69% reduction in average cost per auto claim year-over-year. Proactive driver coaching led to a 74% reduction in detected safety events with union support.
Corcoran Transportation Group: Used AI Dash Cam footage to dismiss a $500,000 lawsuit outright. Video retrieval was up to three times faster than their previous provider, Motive, allowing them to provide evidence immediately following incidents.
Hogland Transfer Company: Reduced incident investigation time by 52%, saved an estimated $80K in incident-related costs, and secured insurance premiums 10% below market average.
Custom Transport: Reduced safety-related costs by 95%. Samsara automatically captures low-speed collisions, impact events, and risky behaviors without requiring driver input, eliminating the missed incidents that previously slipped through with Lytx.
C Blackburn: AI Multicam provides protection against false claims. Their previous provider, Netradyne, failed to flag a driver watching a movie on his phone, Samsara's AI detections catch what others miss, giving the safety team credible, defensible footage.
Jett Express: Cut investigation times from days to minutes with instant video retrieval. Their previous provider took up to 24 hours to retrieve footage, an unacceptable delay when transporting high-value pharmaceutical freight.
Joyride Logistics: AI Dash Cam footage provides video evidence when incidents occur, exonerating drivers and protecting the company from false claims across a fleet that has driven 13M miles incident-free.
JRayl Transport: Exonerated 20+ drivers from false claims. Improved CSA Unsafe Driving score by 71% and CSA Crash Indicator by 57%.
RelaDyne: Before Samsara, dash cam footage was limited to outside the cab and often wasn't available for hours or days after an incident. After deploying dual-facing AI Dash Cams, reduced insurance claim frequency by 82% and saved $350,000 in insurance claims.
ITF Group: Saved $4.4M in insurance premiums over four years, $4,500 per truck per year, driven by a 50% reduction in risky behaviors and a 30% reduction in accident rates documented through AI Dash Cam data.
Fraley & Schilling: Saved $800K+ annually, with video-based safety cited as a core contributor to reducing exposure from false or inflated claims.
Chalk Mountain Services: Decreased preventable accident costs by 86%. Before Samsara, they had no video evidence to exonerate drivers from not-at-fault accidents and false claims.
Werner Enterprises: Achieved a 19-year low in DOT reportable accidents, a 22% decrease in accident rate, 20% decrease in harsh braking, and 50% decrease in harsh turns.
UniGroup: Reduced safety events by 42% in one year using in-cab alerts.
Jordan Carriers: Decreased drivers needing daily coaching by 93% with automated coaching and reduced safety events by 50% in under one year.
DWC Mechanical: Avoided an estimated $60,000 in insurance costs from a single exoneration. Before Samsara, every open claim risked drawing down a costly insurance retainer with no video evidence to defend drivers.
StreamTech Industrial: Safety scores increased by over 20 points to an average of 86. Completely eliminated drowsy driving events. Reduced speeding by 88%, collision risk by 71%, and inattentive driving by 52%.
Swissport North America: Achieved a 60% reduction in incidents and a 23% reduction in vehicle damage.
Hydromax USA: Improved Safety Scores by 9% year over year with significant improvements in following distance and speeding reduction.
Ace Tree Enterprise: Superior Samsara camera quality allowed them to successfully refute a property damage claim, impossible with Motive's pixelated footage. Safety score improved from 42 to the 90s.
USIC: Achieved a 90% decrease in distracted driving events within the first 24 hours of implementation. Reduced at-fault incidents by 25% and related claims by 30%. Drowsiness Detection led to a 75% decrease in drowsy-related accidents.
VLS Environmental Solutions: Saved over $800,000 in annual auto claims and reduced incident-related damages by 19%. Average safety scores improved from ~70 to 95–97 every month.
Sunrun: Decreased vehicle accident rate by 32% within one year of implementation.
GardaWorld Security: Reduced speeding by 74%, decreased close following distance by 67%, and achieved 25% fewer rolling stops.
AWP Safety: Achieved a 38% improvement in coaching timelines and a 75% increase in coaching effectiveness.
West Valley Construction: Reduced safety events by 97% within four months and exonerated 5 drivers in a single month with video evidence.
ViaSun Corporation: Safety Manager stated: "The word 'sue' doesn't scare me anymore. Now we have hard evidence, video, data, GPS." Safety score jumped from 76 to 97 in one month. 86 out of 98 drivers now maintain a perfect score of 100.
Emery Sapp & Sons: Achieved a 25% reduction in at-fault accidents, a 40% YoY drop in DOT-reportable incidents, a 65% decrease in mobile device use, and an 11% improvement to their FMCSA score.
Maxim Crane Works: Reduced harsh driving events by 94%, speeding by 87%, and saved $894,000 in insurance expense reduction with liability claims down 30%.
Massey Services: Reduced distracted driving by 27%, policy violations by 28%, traffic violations by 88%, and at-fault accidents by 35%. Additionally, Massey is leveraging Samsara AI Multicam to gain 360-degree visibility into two specialized tankers, eliminating blind spots to reduce risk and protect drivers.
GCI Slingers: Reduced unsafe mobile usage by 100% and saw a 7% reduction in insurance premiums in 2023.
The Rasmussen Group: Saved $2.6M in legal expenses and loss exposure. Previously took days to retrieve footage from their prior dash cam provider, leaving them vulnerable in legal proceedings.
DeSilva Gates Construction: Reversed 90% of insurance claims against the company with dash cam footage.
Foundation Building Materials: Saved $100K+ from driver exonerations.
Hoskins Equipment: Achieved a 97% decrease in harsh events with AI Dash Cams.
Glazer's Beer & Beverage: Reduced at-fault accidents by 60% and at-fault accident costs by 86%.
Crafty: Improved overall Safety Scores by 5% while driving 20% more miles. Achieved a 33% year-over-year reduction in auto claims.
Aunt Millie's: Identified $1M in potential savings for injury claims through proactive site visibility.
City of Poughkeepsie: Reduced accidents by 25% in four months and proved no-fault in one major accident, an outcome previously impossible without video evidence.
City of El Paso: Saved $50,000 in potential legal charges through driver exoneration. Reduced mobile usage events by 80% and accidents by 29%, saving $145,000 in accident-related costs.
City of New Orleans: Achieved an 81% reduction in collision risk and a 46% decrease in mobile phone use while driving.
City of Boynton Beach: Reduced overall driver risk factors by 58%, speeding by 17%, harsh braking by 12%, and distracted driving by 19%.
City of Lakeland: Saved hundreds of thousands of dollars in estimated insurance payouts.
Township of Edison: Reduced insurance claims and payouts by 60%.
Memphis Light, Gas and Water: Achieved a 99% reduction in speeding events (over 80 mph) and a 20% decrease in preventable incidents.
City & County of Denver: Reduced safety events by 94%, with a 99% decrease in harsh driving and a 98% drop in distracted driving.
City of Allentown: Saved $1M+ in taxpayer dollars through incident prevention and driver exoneration.
Road Commission of Kalamazoo County: Exonerated 6 drivers with AI Dash Cams as part of $60K in immediate cost savings.
Garden City Public Schools: Reduced accidents by 87% in 18 months, achieved 8 driver exonerations in a single year, reduced risky driving behaviors by 40%, and cut stop-arm violations by 80%.
Richardson ISD: Resolved 10+ student incidents in five months with video evidence.
First Alt: Achieved a 99% reduction in incident investigation time.
Caddo Parish Public Schools: Reduced distracted driving by 26%, harsh events by 15%, speeding by 13%, and achieved a 100% decrease in major incidents.
Canyons School District: Reduced incidents by 50%, saved $80K in claim payouts through driver exonerations, and spent 75% less time pulling footage for review.
Coach USA: Reduced preventable incidents by 92%, cut auto and bodily injury claims by 50%, and reduced claim costs by 75%. Decreased following-distance events by 50% and speeding by 35%.
Intermex Transportation: Lowered speeding by 39%, reduced collision risk by 14%, and achieved zero insurance claims since deploying AI Multicam.
Grand Isle Shipyard: Reduced distracted driving by 99%, no-seatbelt use by 91%, and at-fault accidents by 50%, avoiding costly litigation with HD footage.
SLB: Decreased vehicle accidents by ~33% and reduced distracted driving by 99%.
Sprint Waste Services: Saved $500K in a recent insurance renewal and decreased speeding incidents by 58%. On-the-spot accident exoneration cited as the primary driver of insurance and legal cost reductions.

Learn more about how Samsara helps reduce false claims and improve safety by exploring our Fleet FAQ.

Question 2

How do AI cameras reduce distracted driving in trucking?

Accepted Answer

Distracted driving is one of the leading contributors to commercial vehicle accidents. Some systems can detect speed or hard braking, but they offer no visibility into driver behavior until after an event occurs. AI dash cams close that gap by identifying distracting behaviors the moment they happen and delivering real-time coaching that helps drivers self-correct before a minor distraction becomes a serious incident.

Samsara's AI Dash Cams leverage industry-leading AI technology, detecting 45+ risky behaviors, including multiple forms of distracted driving such as drowsiness, and deliver immediate in-cab alerts that prompt drivers to refocus without waiting for manager intervention. Some risky behaviors that Samsara can detect include event severity (g-force, speed), event frequency, safety score, driver event and coaching history, driver tenure, total drive time, weather and road conditions, time of day and more. Samsara offers many advanced features to reduce distracted driving, such as:

Inattentive driving detection: Samsara's AI automatically detects when a driver's attention drifts from the road and triggers an in-cab audio alert to refocus the driver in the moment, before the behavior escalates.
Mobile phone usage detection: AI identifies when a driver picks up or uses their phone while driving and immediately issues an in-cab coaching alert, addressing one of the most common causes of commercial accidents.
Real-time in-cab alerts: Samsara's built-in audio speaker delivers coaching the moment a risk is detected, empowering drivers to self-correct before the event is escalated to a safety manager.
Automated coaching workflows: For repeated or high-risk distracted driving events, Samsara automatically flags the event for manager review and generates coaching assignments, ensuring every driver receives consistent, timely feedback.
Safety Inbox: Safety managers can use the Safety Inbox to review distracted driving events, identify behavioral patterns across the fleet, and prioritize which drivers need the most immediate attention.

Organizations across industries use Samsara AI Dash Cams to improve fleet safety. Here are a few examples:

MOOvers Chicago: Achieved a 10% decrease in distracted driving alongside an 81% drop in speeding and 28% reduction in harsh braking over one year.
Custom Transport: AI Dash Cams automatically capture risky behaviors without requiring driver input, eliminating missed incidents that previously went undocumented. Before Samsara, incidents could slip through the cracks entirely.
C Blackburn: Their previous provider, Netradyne, failed to flag a driver watching a movie on his phone placed on the steering wheel. Samsara's AI detections catch what others miss, identifying who's not paying attention before behaviors turn into accidents.
Quality Custom Distribution: Completely eliminated drowsy driving crashes in the six months following activation of the Drowsiness Detection alert.
UniGroup: Reduced safety events by 42% in one year using in-cab alerts to reinforce safe driving practices, including distracted and drowsy driving behaviors.
Kreilkamp Trucking: Reduced preventable incidents by 60% by providing real-time feedback on distracted driving rather than after-the-fact coaching.
StreamTech Industrial: Completely eliminated drowsy driving events after deploying AI Dash Cams. Reduced inattentive driving by 52%, speeding by 88%, and collision risk by 71%.
USIC: Achieved a 90% decrease in distracted driving events within the first 24 hours of turning on in-cab alerts, one of the fastest behavior changes recorded across any customer story. Drowsiness Detection led to a 75% decrease in drowsy-related accidents and even helped their safety team identify undiagnosed medical conditions like narcolepsy in some drivers.
DWC Mechanical: Customer complaint calls about driver behavior dropped to almost nothing after deploying dual-facing AI Dash Cams with daily reporting workflows.
VLS Environmental Solutions: Real-time in-cab idling alerts and safety coaching lifted average safety scores from ~70 to 95–97 every month, with a 19% decrease in incident-related damages.
Swissport North America: Real-time in-cab alerts provided immediate feedback on behaviors including not wearing a seatbelt, distracted driving, and harsh braking, allowing for instant self-correction across 1,600 dash cams deployed in five months.
Sunrun: Reduced drowsy driving incidents using in-cab alerts within one year of implementation.
GardaWorld Security: Much of their work happens at night, making drowsiness and distracted driving their top safety concern. Their previous system only reported on basic metrics. After deploying AI Dash Cams, achieved a 74% decrease in speeding, 67% decrease in close following distance, and 25% fewer rolling stops.
AWP Safety: Reduced speeding, seat belt violations, and mobile phone usage by over 70% across all three categories. Achieved a 38% improvement in coaching timelines and a 75% increase in coaching effectiveness.
West Valley Construction: Reduced safety events by 97% within four months using in-cab alerts, self-coaching in the driver app, and a recognition program.
ViaSun Corporation: Samsara's AI detected subtle behaviors like seatbelts worn under the arm, things Motive kept flagging as false positives.
Emery Sapp & Sons: Achieved a 65% decrease in mobile device use and a 25% reduction in at-fault accidents after deploying AI Dash Cams fleet-wide.
Maxim Crane Works: Reduced harsh driving events by 94% and speeding by 87% using AI Dash Cams and in-cab alerts.
GCI Slingers: Reduced unsafe mobile usage by 100%, the complete elimination of unsafe phone use across the fleet.
Hoskins Equipment: Achieved a 97% decrease in harsh events with AI Dash Cams.
DeSilva Gates Construction: Reversed 90% of insurance claims against the company, with AI Dash Cam footage providing irrefutable evidence of driver behavior in disputed incidents.
Summit Materials: Decreased preventable safety incidents by 50% using AI Dash Cams and in-cab alerts.
Glazer's Beer & Beverage: Reduced at-fault accidents by 60% and at-fault accident costs by 86% using AI Dash Cams, telematics, and fleet tracking on a single platform.
Crafty: Improved overall Safety Scores by 5% while simultaneously increasing total miles driven by more than 20% in one year.
City of El Paso: Reduced mobile usage events by 80% and accidents by 29%, saving $145,000 in accident-related costs and $50,000 in potential legal charges via driver exoneration.
Service Minds: Reduced at-fault accidents by 83% and achieved their first-ever zero-accident month. The company cut excessive speeding by 88%, reduced distracted driving by 20%, and generated over $1.6 million in projected annualized cost savings.
City of New Orleans: Reduced mobile phone usage by 46% over 12 months (NOEMS) and decreased collision risk by 81% over six months (EMD).
City of Boynton Beach: Reduced distracted driving by 19%, speeding by 17%, harsh braking by 12%, policy violations by 10%, and overall driver risk factors by 58%.
City & County of Denver: Achieved a 98% drop in distracted driving and a 99% decrease in harsh driving, reducing overall safety events by 94%.
City of Memphis: Reduced distracted driving by 54%, driven specifically by the need to comply with Tennessee's Hands Free Law prohibiting mobile phone use while driving.
Memphis Light, Gas and Water: Achieved a 99% reduction in speeding events over 80 mph and a 20% decrease in preventable incidents using AI-powered in-cab alerts.
Garden City Public Schools: Reduced risky driving behaviors by 40% and stop-arm violations by 80% in 18 months, alongside an 87% reduction in accidents.
Caddo Parish Public Schools: Reduced distracted driving by 26%, harsh events by 15%, speeding by 13%, and achieved a 100% decrease in major incidents.
Canyons School District: Reduced incidents by 50%, with 75% less time spent pulling footage for review.
Coach USA: Reduced preventable incidents involving pedestrians, cyclists, and motorcyclists by 92%. Decreased following-distance events by 50% and speeding by 35% using AI Multicam's 360-degree visibility and Pedestrian Collision Warning alerts.
Intermex Transportation: Achieved zero insurance claims since deploying AI Multicam. Reduced speeding by 39% and collision risk by 14%.
Grand Isle Shipyard: Reduced distracted driving by 99% and no-seatbelt use by 91%. The combination of improved safety habits and HD footage enabled a 50% reduction in at-fault accidents.
SLB: Decreased distracted driving by 99% and vehicle accidents by ~33%. Previously their legacy telematics provider flagged unsafe driving events but couldn't show context, without visibility into the cab, every incident required a full investigation.
RelaDyne: Reduced harsh driving by 89% by gamifying the safety experience, empowering drivers to proactively seek out coaching and independently pursue improvements through dual-facing AI Dash Cams.

Learn more about how Samsara improves driver coaching and enhances fleet safety in our Fleet FAQ.

Question 3

What safety metrics improve after installing fleet dash cams?

Accepted Answer

Installing fleet dash cams creates measurable improvements across the safety metrics that matter most to fleet managers. Some safety metrics fleet dash cams like Samsara can improve include accident rates, insurance costs, risky driver behaviors, and total cost of risk. Samsara customers consistently report measurable improvements across key safety KPIs after deploying Samsara AI Dash Cams. Some examples include:

City & County of Denver: Cut harsh driving by 99%, distracted driving by 98%, and overall safety events by 94%, delivering some of the most dramatic fleet behavior improvements documented across any Samsara customer.
Jordan Carriers: Slashed safety events by 50%, cut the number of drivers requiring daily coaching by 93%, and reduced overall coaching time by half, all without adding headcount to the safety team.
Coach USA: Deployed AI Multicam to cut preventable accidents by 92% and reduce claim costs by 75%, transforming pedestrian and cyclist safety across their entire bus network.
Corcoran Transportation Group: Pulled video evidence fast enough to avoid a $500,000 lawsuit entirely, exonerating their driver before the case could escalate.
Grand Isle Shipyard: Brought at-fault accidents down by 50% using AI Dash Cams, with HD footage giving their safety team the context needed to coach drivers and defend against claims.
Caddo Parish Public Schools: Reduced distracted driving by 26%, harsh events by 15%, and speeding by 13%, ultimately achieving a 100% decrease in major incidents and a 35% drop in parent inquiry calls.
Emery Sapp & Sons: Drove DOT-reportable incidents down by 40% and improved their FMCSA safety score by 11% after deploying AI Dash Cams and Connected Training fleet-wide.
JRayl Transport: Improved CSA Unsafe Driving scores by 71%, boosted CSA Crash Indicator scores by 57%, and successfully exonerated more than 20 drivers from false claims.
Swissport North America: Deployed over 1,600 AI Dash Cams in five months and saw a 60% reduction in incidents and a 23% drop in vehicle damage, with real-time in-cab alerts enabling instant driver self-correction.
Sprint Waste Services: Saved $500,000 on a single insurance renewal and cut speeding by 58%, with on-the-spot driver exoneration becoming the primary driver of reduced insurance and legal costs.
AWP Safety: Reduced harsh events by 75%, speeding by 74%, seatbelt violations by 73%, and mobile phone usage by 81%, while improving coaching effectiveness by 75% and coaching timelines by 38%.
Glazer's Beer & Beverage: Brought at-fault accident rates down by 60% and related costs down by 86%, saving several millions in potential claims costs by consolidating safety, telematics, and fleet tracking on one platform.
ITF Group: Cut accidents by 30%, reduced risky driving behaviors by 50%, and generated $8.4M in combined fuel and insurance savings, making it one of the highest total-ROI stories in the deck.
City of El Paso: Used real-time video and location data to reduce accidents by 29%, save $145,000 in accident-related costs, and avoid $50,000 in potential legal charges through driver exoneration.
GCI Slingers: Completely eliminated unsafe mobile phone usage, a 100% reduction, and secured a 7% reduction in insurance premiums in the same year.
Canyons School District: Cut incidents by 50%, saved $80,000 in claim payouts through driver exoneration, and reduced footage review time by 75%, freeing the safety team to focus on proactive coaching instead of reactive investigation.
R.E. Garrison Trucking: Lowered preventable accidents by 30% and cut workers' compensation claims by 83%, demonstrating that safety improvements translate directly into reduced operational liability.
Quality Custom Distribution: Eliminated drowsy driving crashes entirely within six months of activating Drowsiness Detection, saving millions in claims costs and successfully overturning FMCSA-recorded crashes.
Werner Enterprises: Reduced accident rates by 22%, reached a 19-year low in DOT-reportable accidents, and cut harsh turning events by 50% across a fleet driving three million miles every day.
Ace Tree Enterprise: Doubled their safety score from 42 to over 90 after switching from Motive to Samsara, gaining accurate AI detections, better coaching data, and the ability to confidently dispute false claims.
GardaWorld Security: Tackled their highest-risk behaviors, drowsiness and distraction during overnight shifts, cutting speeding by 74%, close following by 67%, and rolling stops by 25%.
UniGroup: Reduced overall safety events by 42% in one year using in-cab alerts to reinforce safe driving practices at scale across nearly 4,700 drivers.
Collins Trucking: Achieved a 40% reduction in overall accident rates and completely eliminated rear-end accidents, a direct result of deploying AI Dash Cams as their first-ever camera program.
City of Allentown: Reduced incidents by 25%, saved over $1M in taxpayer dollars, and decreased citizen complaints by 95%, improving safety, cutting costs, and strengthening community trust simultaneously.
Sunrun: Reduced vehicle incident rates by 32% in under one year, demonstrating fast time-to-value from a fleet-wide AI Dash Cam rollout that also addressed driver buy-in challenges head-on.
Chalk Mountain Services: Reduced preventable accident costs by 86% and improved driver retention by 15%, proving that a strong video-based safety program makes drivers feel protected, not monitored.
Foundation Building Materials: Saved more than $100,000 through faster driver exonerations after transitioning from a fully analog, paper-based operation to a data-driven safety program.
Hydromax USA: Achieved a 9% year-over-year improvement in Safety Scores, with sustained gains in following distance, speeding, and defensive driving translating directly into lower insurance costs.
City of New Orleans: Reduced collision risk by 81% and mobile phone use while driving by 46%, significantly improving roadway safety for both employees and the public across 41 city departments.
Heniff: Reduced crash-related liabilities by 50% by connecting video visibility both on the road and at terminal locations, closing the gap between on-road and onsite safety risks.
ViaSun Corporation: Improved safety scores by 28% and sharply reduced liability exposure after choosing Samsara over Motive, with AI accurately detecting subtle violations like seatbelts worn under the arm that other systems missed entirely.
Interstate Waste Services: Reduced claims costs by 20% after deploying AI Dash Cams, with in-cab alerts cutting coachable incidents by 15% immediately after activation.
USIC: Saw a 90% drop in distracted driving events within the first 24 hours of activating in-cab alerts. Drowsiness Detection reduced drowsy-related accidents by 75% and even surfaced undiagnosed medical conditions like narcolepsy in some drivers.
MAVIN: Saved $15,000 in insurance costs in the first year with AI Dash Cams, producing immediate and measurable cost-savings ROI for a family-run operation that previously had no camera program at all.
City of Boynton Beach: Lowered overall driver risk factors by 58%, reduced speeding by 17%, and used video evidence to avoid thousands of dollars in false claim payouts through driver exoneration.
KeHE Distributors: Saved thousands of hours in incident investigation time by consolidating dash cam footage, GPS data, and driver workflows into a single platform, eliminating the need for manual, on-site video review.
Aunt Millie's: Identified $1M in potential injury-claim savings by shifting from a reactive camera setup to proactive Site Visibility, giving safety leaders the ability to spot risks before they become incidents.

Question 4

How do trucking companies use video evidence to dispute accident liability?

Accepted Answer

In commercial trucking, liability disputes are time-sensitive, expensive, and often resolved based on which party presents stronger evidence. Without video evidence, carriers frequently need to settle claims, even when their drivers are not at fault. Samsara gives trucking companies a comprehensive solution for video-based safety, from automatic incident capture to on-demand cloud retrieval, designed to protect drivers and resolve disputes faster.

Companies across industries have used Samsara AI Dash Cams to elevate their fleet safety programs. Here are a few examples:

USCCO: USCCO improved fleet safety and reduced risk. Insurance claim costs fell by 98%, dropping from a historic high of $1.38 million to just $22,423. The organization also achieved a 100% reduction in incurred physical and property damage costs, a 74% decrease in auto claim frequency, and a 69% reduction in average auto claim costs year over year. With union-backed driver coaching, detected safety events declined by 74%.
Walthall Oil Company: Saved over $5 million in liability exposure by using Samsara AI Multicam's 360-degree evidence to overturn multiple fault rulings and exonerate drivers from not-at-fault accusations, across tight plant sites, narrow alleyways, and newly constructed roundabouts in Georgia where vehicle blind spots had previously created significant risk with no way to verify what actually happened during incidents.
Corcoran Transportation Group: Pulled video evidence fast enough to avoid a $500,000 lawsuit entirely, exonerating their driver before the case could escalate.
JRayl Transport: Improved CSA Unsafe Driving scores by 71%, boosted CSA Crash Indicator scores by 57%, and successfully exonerated more than 20 drivers from false claims.
Sprint Waste Services: Saved $500,000 on a single insurance renewal and cut speeding by 58%, with on-the-spot driver exoneration becoming the primary driver of reduced insurance and legal costs.
Canyons School District: Cut incidents by 50%, saved $80,000 in claim payouts through driver exoneration, and reduced footage review time by 75%, freeing the safety team to focus on proactive coaching instead of reactive investigation.
ViaSun Corporation: Improved safety scores by 28% and sharply reduced liability exposure after choosing Samsara over Motive, with AI accurately detecting subtle violations like seatbelts worn under the arm that other systems missed entirely.
Foundation Building Materials: Saved more than $100,000 through faster driver exonerations after transitioning from a fully analog, paper-based operation to a data-driven safety program.
City of Boynton Beach: Lowered overall driver risk factors by 58%, reduced speeding by 17%, and used video evidence to avoid thousands of dollars in false claim payouts through driver exoneration.
Sears Home Services: Reduced total claim costs by nearly $1M across auto, workers' comp, and general liability, including a 55% reduction in auto accident costs and a 30% decrease in overall accidents year over year.
City of Allentown: Reduced incidents by 25%, saved over $1M in taxpayer dollars, and decreased citizen complaints by 95%, improving safety, cutting costs, and strengthening community trust simultaneously.
Massey Services: Reduced distracted driving by 27%, policy violations by 28%, traffic violations by 88%, and at-fault accidents by 35%. Additionally, Massey is leveraging Samsara AI Multicam to gain 360-degree visibility into two specialized tankers, eliminating blind spots to reduce risk and protect drivers.
City of El Paso: Used real-time video and location data to reduce accidents by 29%, save $145,000 in accident-related costs, and avoid $50,000 in potential legal charges through driver exoneration.
Glazer's Beer & Beverage: Brought at-fault accident rates down by 60% and related costs down by 86%, saving several millions in potential claims costs by consolidating safety, telematics, and fleet tracking on one platform.
Grand Isle Shipyard: Brought at-fault accidents down by 50% using AI Dash Cams, with HD footage giving their safety team the context needed to coach drivers and defend against claims.
Heniff: Reduced crash-related liabilities by 50% by connecting video visibility both on the road and at terminal locations, closing the gap between on-road and onsite safety risks.
Ace Tree Enterprise: Doubled their safety score from 42 to over 90 after switching from Motive to Samsara, gaining accurate AI detections, better coaching data, and the ability to confidently dispute false claims.
Interstate Waste Services: Reduced claims costs by 20% after deploying AI Dash Cams, with in-cab alerts cutting coachable incidents by 15% immediately after activation.
DeSilva Gates Construction: Reversed 90% of insurance claims against the company, with AI Dash Cam footage providing irrefutable evidence of driver behavior in disputed incidents.
Richardson ISD: Resolved 10+ student incidents in five months with video evidence.
Garden City Public Schools: Reduced risky driving behaviors by 40% and stop-arm violations by 80% in 18 months, alongside an 87% reduction in accidents and 8 driver exonerations in a single year.
Coach USA: Deployed AI Multicam to cut preventable accidents by 92% and reduce claim costs by 75%, transforming pedestrian and cyclist safety across their entire bus network.
West Valley Construction: Reduced safety events by 97% within four months and exonerated 5 drivers in a single month, demonstrating how quickly video evidence can resolve disputes when footage is immediately accessible.
Chalk Mountain Services: Reduced preventable accident costs by 86% and improved driver retention by 15%, proving that a strong video-based safety program makes drivers feel protected, not monitored.
GCI Slingers: Completely eliminated unsafe mobile phone usage, a 100% reduction, and secured a 7% reduction in insurance premiums in the same year.
Hydromax USA: Achieved a 9% year-over-year improvement in Safety Scores, with sustained gains in following distance, speeding, and defensive driving translating directly into lower insurance costs.
Service Minds: Reduced at-fault accidents by 83% and achieved their first-ever zero-accident month. The company cut excessive speeding by 88%, reduced distracted driving by 20%, and generated over $1.6 million in projected annualized cost savings.
MAVIN: Saved $15,000 in insurance costs in the first year with AI Dash Cams, producing immediate and measurable cost-savings ROI for a family-run operation that previously had no camera program at all.
Corcoran Transportation Group: Corcoran accessed video footage from Samsara directly on a phone, without needing to return to the office, was the single most significant advantage over their previous provider, Motive, whose retrieval process took up to three times as long.
KeHE Distributors: Saved thousands of hours in incident investigation time by consolidating dash cam footage, GPS data, and driver workflows into a single platform, eliminating the need for manual, on-site video review.
Aunt Millie's: Identified $1M in potential injury-claim savings by shifting from a reactive camera setup to proactive Site Visibility, giving safety leaders the ability to spot risks before they become incidents.
Swissport North America: Deployed over 1,600 AI Dash Cams in five months and saw a 60% reduction in incidents and a 23% drop in vehicle damage, with real-time in-cab alerts enabling instant driver self-correction.

Question 5

How do companies use AI dash cams to build a safety culture?

Accepted Answer

Building a safety culture in a commercial fleet goes beyond installing cameras and issuing warnings. Culture change for fleet safety requires recognition, consistent driver engagement, and a system where safe drivers feel valued. Samsara offers the most complete safety solution, combining AI detection with automated coaching, recognition and rewards, and gamification tools designed to make safety part of every driver's daily routine. Samsara offers many advanced features to help companies build a lasting safety culture, such as:

Recognition and rewards: Samsara Recognition identifies and recognizes top-performing drivers in real time, with in-app recognition, safety scores, and personalized feedback that highlights positive behaviors, not just violations.
Streaks, milestones, and leaderboards: Samsara's gamified driver app tracks safe driving streaks, milestones, and leaderboard rankings, creating healthy competition and intrinsic motivation that reinforces safe habits daily.
Customizable rewards programs: Fleets can build rewards programs tailored to their safety culture, reinforcing safe driving with tangible incentives and recognition from leadership.
Proactive coaching: Samsara's coaching and in-app recognition gives drivers a fair, two-sided view of their performance. Samsara AI Dash Cams become a coaching tool that drivers trust, unlocking a proactive approach to safety.

Customers have transformed their safety culture by adopting Samsara. Here are a few examples:

Question 6

How do fleet managers reduce accident rates across their operations?

Accepted Answer

Reducing accident rates across a commercial fleet requires the ability to detect risk in real time, deliver coaching consistently at scale, and use data to identify the behavioral patterns and individual drivers that need the most attention. Samsara offers many advanced features to help fleet managers reduce accident rates, such as:

45+ AI risk detections: Samsara's AI detects more risky behaviors than any other platform, including drowsiness, mobile phone use, tailgating, lane departure, forward collision risk, inattentive driving, harsh braking, rolling stops, and pedestrian collision risk.
Automated AI coaching: Samsara's AI reviews every event, automatically delivers feedback for lower-risk behaviors, and escalates high-priority situations for manager review, ensuring no event goes unaddressed across the entire fleet.
Full lifecycle risk management: Samsara covers the complete safety lifecycle, from real-time detection and automated coaching to driver training, incident management, exoneration, and emergency response.
Weather intelligence: Samsara provides a real-time view of weather risks across the fleet, with live radar, National Weather Service alerts, and StreetSense ground-level imagery, so managers can reroute or alert drivers before weather-related incidents occur.
Worker safety: One-click SOS, proactive check-ins, and real-time incident response extend Samsara's safety coverage beyond the cab, protecting workers in every environment they operate.

By adopting Samsara, customers were able to experience significant reductions in their accident rates. Some examples include:

Explore our Fleet FAQ to learn more about how Samsara helps fleets reduce accidents and improve fleet safety.

Question 7

How do AI-powered cameras detect drowsy driving?

Accepted Answer

Drowsy driving is one of the most dangerous risks among commercial fleets. Unlike other safety risks detected by AI (such as mobile phone usage or speeding), drowsiness is not a single, objective behavior. Individual behaviors—such as head nodding, slouching, prolonged eye closure, yawning, rubbing eyes, and more—are potential indicators of fatigue, but no single behavior is a sufficient detector of drowsiness.

Samsara's AI-based detections, including Drowsiness Detection, are trained on more than 180 billion minutes of video footage and data from 220 billion miles traveled. Samsara’s detection model analyzes 17+ driver behaviors that indicate fatigue, including head nodding, slouching, prolonged idling, face-rubbing, yawning, and prolonged eye closure, which is significantly more advanced than other competitors like Motive, Geotab, and Netradyne.

When drowsiness is detected, drivers are reminded to stay aware with Samsara in-cab alerts and other driver coaching tools. Safety managers are also kept in the loop with real-time email and text alerts. In addition, fleet managers can use the Safety Inbox to identify coaching opportunities, while Connected Training delivers safety lessons tailored to individual driver needs.

Other safety hazards and risky behaviors Samsara’s AI can detect include distracted driving, mobile usage, inattentive driving, drowsiness, harsh driving, hard cornering, harsh braking, hard acceleration, speeding, near collision, tailgating, pedestrian collision warning, unsafe parking, forward collision warning, lane departure, defensive driving identification, real-time weather visibility, real-time road hazard visibility, real-time weather alerts, weather-adaptive AI detections, obstructed camera, railroad crossing, seat belt violation, smoking, eating and drinking, rolling stops, and more.

Samsara customers have experienced tremendous improvements in drowsy driving, including:

Quality Custom Distribution: Completely eliminated drowsy driving crashes in the six months following activation of the Drowsiness Detection alert, a 100% reduction. Also saved millions in claims costs and successfully overturned FMCSA-recorded crashes as a direct result of the program.
USIC: Drowsiness Detection led to a 75% decrease in drowsy-related accidents overall. Beyond the numbers, the technology surfaced undiagnosed medical conditions like narcolepsy in some of their drivers, highlighting a life-saving dimension of the detection that goes well beyond accident prevention. StreamTech Industrial: Completely eliminated drowsy driving events after deploying AI Dash Cams, going from recurring drowsiness detections to zero events across their fleet.
GardaWorld Security: With much of their work happening at night, drowsiness was one of their top safety concerns, a risk their previous telematics system had no ability to detect at all. After deploying AI Dash Cams, drowsiness detection became a core pillar of their safety program alongside distracted driving monitoring, contributing to a 74% decrease in speeding and a broader reduction in at-risk driving behaviors across 7,500 drivers.
Sunrun: Reduced drowsy driving incidents using in-cab alerts within one year of implementation, with Drowsiness Detection playing a key role in a broader vehicle incident rate reduction of 32%.

Question 8

How does driver coaching reduce collisions for commercial fleets?

Accepted Answer

Coaching programs that rely on manual review, delayed feedback, or inconsistent follow-through fail to help drivers improve their risky behaviors. Effective driver coaching must be delivered consistently, tied to real events, and reinforced with targeted training.

By taking a proactive approach to coaching, fleet managers can reduce collision rates across their fleet operations. Samsara enables fleets to deliver consistent, timely coaching to every driver based on AI-detected events. Samsara’s AI doesn’t just flag events; it prioritizes them based on a complete risk analysis (looking at 45+ factors such as severity, frequency, patterns, and context). From there, it delivers in-cab alerts, self-coaching, or manager-supported sessions—making coaching timely, consistent, and scalable. Samsara offers many coaching features that help commercial fleets reduce collisions, such as:

Samsara customers have experienced significant improvements in safety by proactively coaching their drivers. Some examples include:

Explore our Fleet FAQ to learn more about how Samsara helps commercial fleets improve safety.

Question 9

How does driver coaching reduce accidents for food delivery fleets?

Accepted Answer

Food delivery fleets operate under tight delivery windows, high stop frequency, and dense urban driving conditions, and a driver workforce that often skews toward less experienced commercial vehicle operators. Driver coaching tied to real driving data and delivered in the moment is one of the most effective ways food delivery companies can protect their drivers, reduce liability, and improve service delivery. Samsara offers many advanced coaching features well-suited to food delivery fleets. This has enabled food delivery fleets to improve safety and reduce accidents. Some examples include:

Question 10

How do trucking companies prevent trailer theft?

Accepted Answer

Trailer theft is a significant challenge for trucking companies, costing millions of dollars annually in lost equipment, freight, and downtime. Trailers can sit in yards or at drop sites for extended periods without anyone knowing they've been moved or taken. Modern trailer tracking solutions like Samsara give fleet managers real-time location visibility, proactive movement alerts, and rapid recovery tools to detect unauthorized use and recover assets before losses compound.

Samsara's Smart Trailers solution goes beyond basic GPS tracking, combining real-time geolocation, security-focused alerts, and ruggedized hardware to give trucking companies protection across every trailer in their fleet. Samsara Trailer Tracking offers significant benefits, such as:

Real-time tracking: Effectively dispatch and utilize trailers to maximize revenue generation with real-time location and ready-to-use utilization reports.
Driver efficiency: Improve driver productivity and prioritize core business tasks with technology that simplifies daily operations.
Proactive maintenance: Prevent breakdowns and unplanned downtime with visibility into trailer health.
Compliant operations: Stay ahead of inspections with visibility into active faults, tire issues, and trailer logs.
Driver safety: Catch brake, tire, and power issues instantly, so your team can address risks fast.

Organizations have been able to reduce trailer theft by using Samsara Smart Trailers. Some examples include:

Question 11

How do companies prevent equipment theft on job sites?

Accepted Answer

Equipment theft on job sites is a persistent and costly problem across construction, utilities, and field services. Theft is especially prevalent at job sites since equipment is often spread across large, unsecured areas, workers rotate in and out, and assets are left unattended overnight or on weekends when theft risk peaks.

Samsara's Asset Tracking solution gives fleet managers the real-time visibility, proactive alerts, and rapid recovery tools they need to protect job site equipment before theft happens, and recover assets fast when it does. Some features that Samsara offers include:

Real-time visibility and geofence alerts: Samsara provides real-time tracking of powered equipment, from forklifts and scissor lifts to generators and light towers, and sends instant alerts when equipment leaves a designated job site boundary, enabling managers to detect unauthorized movement the moment it happens.
Wake on Motion for unpowered assets: For unpowered equipment like containers, dumpsters, and water tanks, Samsara's Wake on Motion feature triggers an immediate alert the moment the asset moves unexpectedly, catching potential theft at the earliest possible stage.
Find My Asset: Samsara's Find My Asset tool allows managers to quickly locate high-value unpowered assets on demand from the dashboard, without waiting for the next scheduled check-in, so equipment is never truly "lost."
Samsara Asset Tag: Samsara's ultra-rugged Asset Tag and Asset Tag XS is small enough to be hidden on any piece of equipment, enabling fleets to reduce downtime, mitigate theft, and streamline inventory management. Samsara Asset Tag is IP69k rated and built for extreme job site conditions.
Shareable location links with law enforcement: Fleet managers can share a live asset location directly with local law enforcement from within the Samsara dashboard, eliminating delays in the recovery process and increasing the chance of retrieval.

Many companies are able to protect their equipment from theft by using Samsara. Some examples include:

Question 12

How do companies prevent theft and vandalism on job sites?

Accepted Answer

Equipment stolen from active sites can sit unrecovered for days or weeks, while vandalism can put expensive machinery out of commission. This presents a major challenge for fleets, leading to increased costs, downtime, and inefficiency. Samsara's Asset Tracking solution provides companies with real-time equipment visibility, proactive movement alerts, and rapid recovery capabilities, helping protect both powered and unpowered assets. Some examples of Samsara customers optimizing their equipment fleet include:

Question 13

How do field service companies prevent unauthorized vehicle use?

Accepted Answer

Unauthorized vehicle use leads to increased costs, accident liability, fuel waste, excessive wear on vehicles, and potential compliance violations. Whether it's after-hours use, personal errands in company vehicles, or operators accessing vehicles without authorization, the lack of real-time visibility into vehicle status leaves fleet managers with no way to detect or deter misuse until it's already occurred. Samsara enables field service companies real-time visibility to prevent unauthorized vehicle use with GPS location tracking, movement-based alerts, and geofence monitoring. Some examples of field services companies using Samsara to reduce unauthorized vehicle use include:

Question 14

How do construction companies monitor remote job sites in real time?

Accepted Answer

Remote construction job sites create challenges since they are geographically dispersed, often in areas with limited connectivity, and actively managed by crews who can't always have a supervisor on-site. Without real-time visibility, construction teams are left relying on manual check-ins and delayed reports to understand what's happening on the ground. Samsara enables construction companies to monitor remote job sites by unlocking centralized, real-time visibility across their operations. With visibility across all their assets, vehicles, and job sites, construction companies can consolidate fleet, equipment, and site camera data into a single platform. Samsara offers many advanced features to help construction companies monitor remote job sites in real time, such as:

Centralized dashboard: Samsara consolidates all job site assets, such as vehicles, heavy equipment, unpowered assets, and site cameras, into a single dashboard, giving project managers and operations teams a unified view of everything happening across multiple sites at once.
GPS asset tracking and OEM integrations: Samsara tracks the real-time status and location of all fleet vehicles, construction vehicles, heavy equipment, and unpowered assets, and retrieves data via a growing list of OEM integrations, including CAT, John Deere, Komatsu, Volvo, Vermeer, Stellantis, and more.
Find My Asset: Samsara Asset Gateways (AGs) provide regular location data based on the default or customized device check-in schedule. However, if you need more frequent location data, for example for theft recovery or to track a high value asset, you can enable Find My Asset to temporarily increase the frequency of gateway check-ins.

Some examples of construction companies using Samsara to monitor remote job sites include:

Question 15

What security cameras are best for construction site monitoring?

Accepted Answer

Samsara's Site Visibility solution is purpose-built for operations-intensive environments like construction, combining cloud-connected cameras, AI-powered detections, and centralized management into a platform that integrates with existing camera infrastructure and fleet data. Some examples of construction companies using Samsara Site Visibility to improve site monitoring include:

O'Neal Steel: Saved 100 hours every week by reducing time spent reviewing security camera footage by 92%. Samsara replaced a manual footage search process that was time-consuming and inefficient across 20 sites and 175+ camera streams.
The Rasmussen Group: Saved $2.6M in legal expenses and loss exposure using Site Visibility to remotely monitor job sites, saving time and providing insights into site activities and hazards that previously required physical presence to observe. Previously took days to retrieve relevant footage from their prior dash cam provider, leaving them vulnerable in legal proceedings.

Question 16

How do cameras improve safety compliance on construction projects?

Accepted Answer

Safety compliance on construction projects is a regulatory requirement and a critical risk management priority, however enforcing compliance across multiple job sites, large crews, and high-risk activities can be a challenge. Manual inspections are time-consuming and incomplete, and non-compliance is often only discovered after an incident has already occurred.

Samsara gives construction companies the visibility needed to monitor safety compliance in real time, respond proactively to violations, and build a documented record of site conditions and worker behavior. Some examples include:

Emery Sapp & Sons: Many of their employees are new to commercial driving, making Hours of Service compliance a cumbersome task with their previous telematics system that only updated every 12 hours. After deploying Samsara's ELD solution and Connected Training, they improved their FMCSA score by 11%, reduced DOT-reportable incidents by 40% YoY, and centralized driver tasks through the Driver App to streamline their maintenance program and boost their compliance standing.
West Valley Construction: Replaced a telematics-only system that provided basic metrics with no video context, making it impossible to maintain meaningful compliance documentation or dispute incidents. After transitioning to Samsara's fully integrated video-based safety program, they reduced safety events by 97% within four months and exonerated 5 drivers in a single month, giving their compliance team airtight documentation for every incident.
GCI Slingers: Replaced Verizon Connect, which lacked the real-time visibility needed to lower insurance rates and maintain compliance documentation. After switching to Samsara, they reduced unsafe mobile usage by 100% and secured a 7% reduction in insurance premiums, with their improved compliance record recognized directly by their insurer.
DeSilva Gates Construction: Replaced manual tracking that created compliance blind spots and costly job delays across their heavy construction operations. After deploying Samsara, they reversed 90% of insurance claims with dash cam footage, saved $2.34M annually by preventing equipment delays caused by paperwork inefficiencies, and reduced administrative compliance work by 90% using Connected Workflows.
Sterling Crane Canada: Deployed Samsara in direct response to the introduction of the Canadian ELD mandate and the phasing out of 3G networks, replacing an unreliable previous provider that produced inaccurate data and reporting. After switching to Samsara, they saved $1.2M in driver downtime through Connected Workflows that improved HOS compliance, reduced harsh driving by 30%, and achieved estimated overall maintenance savings of $3M+.
American Cementing: Replaced a paper-based compliance system where field technicians managed pre-inspection reports and fuel receipts manually, creating human error and audit risk across 8 operational sites. After deploying Samsara, they saved 13,000 pieces of paper yearly, saved $60,000 per year in labor, shipping, and fuel costs, saved 1,600 hours per year, and built a fully digital compliance trail that was set up in just 1.5 weeks.
ViaSun Corporation: Replaced an unreliable previous telematics system where reports were often inaccurate and critical safety compliance information was spread across multiple platforms. After a rigorous side-by-side evaluation of Samsara and Motive, they improved safety scores by 28% in one month with 86 out of 98 drivers achieving a perfect score of 100, giving their compliance team reliable, defensible data for every incident.
Foundation Building Materials: Replaced legacy technology that could not scale and provided limited compliance insights across 4,500 vehicles, 5,500 employees, and 270+ North American branches. After deploying Samsara, they saved $100K+ from driver exonerations and created a data-driven compliance program that System Administrator Jeff Mendenhall described as creating "a cultural shift in our business operations, from our drivers to our back office."
Hoskins Equipment: Gained real-time compliance visibility across 2,600+ pieces of equipment including scissor lifts, boom lifts, forklifts, and utility vehicles, replacing a reactive system where compliance issues were only discovered after they had already caused problems. After deploying Samsara, they saved $120,000 in potential replacement costs in one year, protected and managed an $80M equipment fleet, and achieved a 97% decrease in harsh events with AI Dash Cams.
Maxim Crane Works: Replaced a previous telematics system that provided very limited insights and made incident verification nearly impossible, leaving their compliance team without the documentation needed to manage risk across 60+ locations. After deploying AI Dash Cams, Fleet Telematics, and Asset Tracking, they saved approximately $13M in 2024 through predictive maintenance, reduced harsh driving events by 94%, speeding by 87%, and saved $894,000 in insurance expense reduction with liability claims down 30%.
Cable East: Gained unified compliance and asset visibility across 400+ assets. After deploying Samsara, they recovered an estimated $2.5M in assets over four years and built a proactive compliance and safety program around driver protection and preventative vehicle maintenance.

Discover how Samsara helps organizations improve safety and reduce accidents in our Fleet FAQ.

Question 17

How do construction companies track worker safety on hazardous sites?

Accepted Answer

The construction industry exposes workers to risks on job sites including heavy equipment, extreme weather, remote or isolated work environments, and physically dangerous tasks. Tracking worker safety on active job sites requires more than occasional inspections or supervisor check-ins, it requires advanced solutions that provide real-time visibility into worker location, health status, and site conditions, and that can trigger an immediate response when something goes wrong.

Samsara gives construction companies a comprehensive worker safety platform that protects employees whether they're operating vehicles, working alongside heavy equipment, or managing tasks in isolated or high-risk conditions. Some features that Samsara’s Worker Safety solution offers include:

Know when your team needs help: One-click SOS in the Samsara Driver App allows drivers to send an immediate alert in case of an incident, alerting admins to the incident with rich, contextual information—including live camera footage—so you can make fast, informed decisions. Additionally, you can manually request a check-in via the Driver App, or configure alerts to automatically trigger a request. If a driver fails to respond, an SOS alert is automatically sent to your dashboard.
Check in on your team remotely: Samsara enables teams to schedule or manually check in on workers in risky settings. From the Samsara dashboard, managers can contact emergency services with just a few clicks, automatically dispatching them to the scene with all the information they need. And, because Worker Safety is built on the Samsara platform, managers can see which vehicles in their fleet are closest to the incident—allowing them to send nearby coworkers to assist immediately, often before first responders arrive.
Proactively respond to emergencies: Real-time location and vehicle livestream helps you understand what happened–and how best to help your frontline workers. Additionally, you can get timely warnings for severe weather events like high winds, snow, storms, hurricanes and wildfires with alerts through the Driver App or in the cab.

For example, USIC equipped every employee with the Samsara Panic Button significantly improved the safety and security of their technicians in the field, ensuring they always have access to immediate help. Beyond personal safety, the Panic Button empowers USIC employees to act as good Samaritans and first responders in community emergencies—such as assisting in other vehicle accidents, alerting to home break-ins, or aiding elderly individuals who have fallen—reinforcing USIC's role in upholding community safety.

Question 18

What tools help prevent temperature fluctuations in refrigerated fleets?

Accepted Answer

Temperature fluctuations in refrigerated fleets are one of the leading causes of cargo spoilage, rejected deliveries, and cold chain compliance violations. Even minor deviations from a required temperature range can result in cargo loss and financial costs, particularly for fleets transporting high-value, temperature-sensitive cargo like food, pharmaceuticals, and medical supplies. Without real-time visibility into reefer conditions, fleet managers often don't discover a temperature issue until a load arrives at its destination, well past the point where corrective action could have saved the product.

Samsara’s Reefer Monitoring solution is the one-stop shop for reefers, providing real-time, continuous temperature and humidity data across every cold-chain asset in the fleet. With Samsara, you can catch temperature issues to avoid load spoilage, eliminate manual pre-cooling and reduce engine run time, optimize reefer fuel usage, schedule reefer PMs on actual runtime, and stay compliant. Some features that Samsara offers include:

Full trailer functionality: Monitor and control their reefers directly within the Samsara platform using powerful OEM API integrations and advanced features, including real-time visibility, reporting, ATIS, ABS, integrated workflows, trailer mismatch, and more.
OEM API integrations: Samsara offers a direct API Thermo King integration, featuring two flexible integration paths (wired and OEM API) and full 2-way control. Samsara also offers an OEM API integration for Carrier that provides monitoring and 2-way control.
Environmental Monitoring: With precise sensors and an easy-to-install wireless design, Samsara Environmental Monitor is ideal for ensuring food safety and product integrity during transportation, monitoring warehouse conditions, and other applications that rely on environmental data to ensure quality or maintain compliance.

By adopting Samsara, customers were able to experience significant reductions in reefer temperature fluctuations, resulting in significant improvements in efficiency and profitability. Some examples include:

Cash-Wa Distributing: Decreased customer credits paid for improper temperature claims by 30% and saved $60,000 annually on cellular data plans using built-in WiFi hotspots, after deploying Samsara's Environmental Monitors across their fleet of 175 tractors and 220 trailers.
BioTrans: Achieved a 100% successful delivery rate for temperature-sensitive laboratory research loads worth between $2,000 and $20,000 each, across 7.5M miles traveled annually and 24 offices.
Crafty: Used Environmental Monitors as part of a broader Samsara deployment to maintain temperature integrity across their office food and beverage delivery network spanning 40 markets, while simultaneously improving overall Safety Scores by 5% and achieving a 33% year-over-year reduction in auto claims.
A leading food distributor: Adopted Asset Gateways across 500+ trailers to improve temperature integrity and reduce load loss, addressing a challenge where limited control over the temperature and humidity of their reefers had been causing load loss and impacting profitability across a fleet of 7,800 vehicles serving 200,000 customers.
Gordon Food Service: Used Smart Trailers to track equipment location and stay ahead of maintenance before issues caused service disruptions across 17,000 daily deliveries to 113,000 customers, eliminating days of potential trailer downtime that had previously put temperature-sensitive loads at risk.
CoxHealth: Deployed Environmental Monitors across their fleet of 106 vehicles including 55 ambulances to monitor temperature-sensitive medical supplies and equipment, as part of a broader Samsara deployment that also reduced maintenance invoice processing time by 94% using AI invoice scanning.
Intermex Transportation: Deployed Environmental Monitors across their charter bus and fixed route transportation fleet, using temperature monitoring alongside AI Multicam and Asset Tags as part of a comprehensive Samsara platform that achieved zero insurance claims since deployment and reduced speeding by 39%.
Kreilkamp Trucking: Operated a refrigerated freight hauling fleet of 300+ drivers and 1,500+ refrigerated trailers where temperature integrity is central to every delivery, using Samsara to build safe driving habits proactively and reduce preventable incidents by 60%, driver turnover by 20%, and save 187,000+ gallons of fuel compared to the annual industry average.
R.E. Garrison Trucking: Operated a leading food shipping company transporting refrigerated products ranging from hot dogs to alcoholic beverages across the Southeastern and Midwestern United States, using Samsara Asset Gateways alongside Vehicle Gateways and the Driver App to unify systems and unlock operational insights. They lowered preventable accidents by 30%, reduced workers' compensation claims by 83%, and saved $730,000 in fuel costs year over year.

Question 19

How does FirstNet improve communication for first responders?

Accepted Answer

FirstNet is a nationwide wireless broadband communications platform built with and for America’s first responders and the public safety community. This reliable, highly-secure communications platform brings public safety agencies and first responders the prioritized connectivity they need to help them keep themselves and their communities safe, ensuring they never have to compete with commercial traffic. FirstNet provides:

24/7 network priority and data preemption (your comms go first, even when the network is congested in emergencies).
Dedicated Band 14 spectrum for public safety.
A dedicated network core that separates public safety traffic from commercial use.

Samsara’s FirstNet Trusted™ Vehicle Gateway (VG55-FN) is certified by FirstNet to work on the network. This gives qualifying customers such as public safety, government, utilities, and related non-profit organizations reliable, prioritized data connectivity for their operations, even during disasters or during high-traffic events. FirstNet with Samsara is ideal for emergency responders, public works fleets, school transportation systems, transit authorities, and more. With Samsara and FirstNet, fleets have enterprise-grade connectivity and data integrity for vehicle tracking, real-time alerts, ELD compliance, and emergency coordination, even when commercial networks are overloaded.

For example, Hope Gas used Samsara’s FirstNet Trusted™ Vehicle Gateway to access continuous GPS tracking and remote diagnostics, ensuring near real-time routing and dispatch insights from Samsara to inform response decisions during critical situations. This enables Hope Gas to quickly identify and dispatch the closest personnel to emergency situations, even across damaged or remote areas, maintaining visibility of their locations even when standard networks are compromised.

Question 20

How do public safety agencies maintain connectivity during disasters?

Accepted Answer

Disasters such as floods, wildfires, and extreme weather events put enormous strain on commercial wireless networks, creating outages or congestion precisely when emergency responders need to coordinate operations, locate field crews, and communicate with dispatch. Public safety agencies that rely on standard commercial connectivity risk losing visibility into their teams and assets at the most dangerous moments. Maintaining reliable communication during a disaster requires infrastructure purpose-built for emergency response.

Samsara helps keep government operations running during emergencies with industry-leading safety and visibility tools. By combining FirstNet priority connectivity, automatic network failover, real-time location tools, two-way messaging, and more, Samsara enables public agencies to maintain visibility, communicate instantly, and protect their teams during high-stakes scenarios.

Samsara offers many advanced features to help public safety agencies maintain connectivity during disasters, such as:

Weather Intelligence: Integrate real-time weather alerts and forecasts to help anticipate risks like storms, hurricanes, flooding, or road closures. See road conditions from across Samsara’s network.
Samsara Wearable: Support lone workers and mobile teams with real-time movement tracking, fall detection, SOS button, and safety alerts—integrated directly into Samsara’s platform.
Live location sharing: Coordinate seamlessly with teams, customers, or agency partners using secure tracking links.
Two-way messaging: Instantly share instructions or safety updates with drivers and field crews through the Samsara Driver App. Dispatch 911 from the Samsara dashboard in the event of an emergency.
FirstNet connectivity: Integrated with FirstNet to support emergency response agencies with prioritized, reliable communication during crisis response.
Automatic network failover: Seamlessly switch between the top two U.S. carriers to preserve connectivity in areas with outages.
24/7 network monitoring: Samsara’s Virtual Network Operations Center (VNOC) monitors device connectivity in real time and works directly with carriers to resolve issues quickly—so you can maintain uptime during critical events.
Incident response workflows: Automate alerts, status updates, and post-incident reporting directly from the field to streamline emergency coordination and documentation.
Fuel and engine monitoring: Remotely verify that vehicles are fueled and operational for extended use during response or evacuation.

For example, the City of New Orleans uses Samsara to manage vehicles and assets across 41 departments, improving efficiency and streamlining disaster response. With Samsara, the City can now see in real time where assets are located and how they're being utilized, helping them be more transparent and accountable. "Now, we can easily respond to any audit or request for information about any of our vehicles," said Shelita White-Stewart, Chief of Staff-Operations. "We are here to serve our citizens, and Samsara helps us do that more effectively."

Question 21

How do transit agencies reduce passenger safety incidents on buses?

Accepted Answer

Passenger safety incidents on transit buses, including collisions, altercations, falls, and pedestrian-related accidents, carry risks for transit agencies including liability exposure, reputational damage, and a decrease in community trust. Many incidents go unresolved or lead to costly disputes because agencies lack real-time visibility into what happens on and around the vehicle. Reducing incidents requires a proactive approach that combines real-time AI detection, driver coaching, and complete video documentation.

Samsara gives transit agencies a comprehensive safety platform with AI-powered cameras, real-time risk alerts, 360-degree vehicle visibility, and passenger-specific safety tools to help prevent incidents before they occur and resolve them quickly when they do. Samsara offers many features to help transit agencies reduce passenger safety incidents on buses, such as:

Pedestrian Collision Warning: Samsara's AI Multicam detects pedestrians and other vulnerable road users around the vehicle and alerts the driver instantly with audio and visual warnings, helping prevent one of the most serious and common transit-related safety incidents at stops and intersections.
Passenger Left Behind AI detection: Samsara's AI Multicam automatically verifies that the cabin is clear after every trip and alerts the driver if a passenger remains on board, addressing one of the most critical safety risks in school and transit bus operations.
360-degree vehicle visibility: The AI Multicam system provides up to four 1080p HD auxiliary camera feeds, covering the sides, rear, front, and interior of the vehicle, eliminating blind spots and giving drivers and safety managers a complete picture of every incident.
Live in-cab AI detections: Samsara's AI detects risks in every direction, including pedestrians, vehicles, and obstacles around the bus, and delivers real-time in-cab audio and visual warnings so drivers can respond before a collision occurs.
Interior cameras with audio recording: Samsara's AI Multicam captures interior video and optional audio inside the cabin, giving transit agencies the documentation needed to investigate passenger incidents, reduce false claims, and protect drivers from unwarranted accusations.

Passenger transit agencies have leveraged Samsara to experience significant improvements in safety. Some examples include:

Question 22

How do transit operators monitor driver behavior across a bus fleet?

Accepted Answer

Effective driver monitoring for bus transit fleets requires automated detection, consistent feedback mechanisms, and data tools that surface the highest-risk drivers so managers can focus their attention where it matters most.

Samsara gives bus fleet transit operators a complete driver monitoring and coaching platform, combining dual-facing AI cameras, real-time risk detections, automated safety scores, and gamified engagement tools to improve driver performance across the entire fleet. Samsara offers many features to help transit operators monitor driver behavior across a bus fleet, such as:

Dual-facing AI Dash Cams: Samsara's dual-facing AI Dash Cams monitor both the road ahead and the driver simultaneously, detecting risky behaviors including distracted driving, mobile phone use, drowsiness, harsh braking, and tailgating, and triggering real-time in-cab audio alerts so drivers can self-correct immediately.
AI Multicam for 360-degree fleet visibility: Samsara's AI Multicam system extends risk detection to all sides of the vehicle, surfacing events from exterior blind spots and the passenger cabin alongside road-facing and driver-facing footage, giving safety managers a complete behavioral picture for every trip.
Safety Inbox: Transit safety managers use the Safety Inbox to review flagged events, review in-context video, assign coaching sessions, and track driver improvement over time, all from a single dashboard.

A few examples of Samsara helping bus fleets improve driver behavior include:

Question 23

What is the best dash cam solution for school bus and transit fleets?

Accepted Answer

School bus and transit fleets often transport vulnerable passengers, making frequent stops in high-traffic areas, navigating tight urban routes, and managing driver and passenger safety simultaneously. The most effective dash cam solutions for school and transit fleets combine road-facing and driver-facing cameras with interior cabin coverage, AI-powered passenger safety detections, and incident documentation tools that enable fast, accurate resolution of claims and investigations.

Samsara offers purpose-built camera solutions for school bus and transit fleets, combining AI Dash Cams, the AI Multicam system, and passenger-specific safety features into one integrated platform. Samsara offers many advanced features suited to school bus and transit dash cam needs, such as:

AI Multicam for 360-degree coverage: Samsara's AI Multicam system supports up to four 1080p HD auxiliary camera feeds covering the sides, rear, front, and interior of the vehicle, with up to eight feeds using the Dual AI Multicam configuration, giving school and transit fleets complete visual coverage of every trip.
Passenger Left Behind AI detection: Samsara's AI automatically verifies the cabin is clear after every trip and alerts the driver if a passenger, including a sleeping child, remains on board, directly addressing one of the most serious risks in school bus operations.
Stop-arm compliance enforcement: For K-12 school districts, Samsara's arm-mounted cameras capture video evidence of stop-arm violations during student pick-up and drop-off, enabling enforcement and protecting students at the most dangerous moments of their school day.

Many transit fleets and school districts have used Samsara to improve safety and efficiency. Some examples include:

Question 24

How do companies reduce workers' compensation claims with wearable safety tech?

Accepted Answer

Workers' compensation claims from risks such as slips, falls, injuries in remote locations, and delayed emergency response all contribute to claim volume and severity. Wearable safety technology gives workers a direct line to emergency response and gives safety teams real-time visibility into what's happening in the field, enabling faster intervention, better documentation, and a reduction in both the frequency and severity of workplace incidents.

Samsara's Worker Safety Solution extends safety protection beyond the cab with the Samsara Wearable, the Driver App, and integrated platform tools designed to protect frontline workers in high-risk and remote environments. Samsara offers many advanced features to help companies reduce workers' compensation claims with wearable safety tech, such as:

One-click SOS: Workers can signal for help instantly with a single button press on the Samsara Wearable or through the Driver App, triggering immediate alerts so safety teams can respond to slips, falls, injuries, or security threats before a situation escalates into a serious claim.
Built-in fall detection: The Samsara Wearable automatically detects falls and triggers an alert even when a worker cannot initiate one themselves, ensuring that unconscious or incapacitated employees receive immediate attention rather than going unnoticed for extended periods.
Real-time GPS location: When an SOS is triggered, safety managers receive the worker's real-time GPS location alongside rich contextual data including audio recordings, vehicle livestream, and the locations of nearby vehicles, giving responders everything they need to act quickly and accurately.
Automatic check-ins for lone workers: Samsara enables automatic safety check-ins via the Driver App for workers who are alone, idle for extended periods, or operating outside their vehicles. If a worker becomes unresponsive to a check-in, the system notifies safety managers immediately so they can investigate and intervene.

For example, R.E. Garrison used Samsara to decrease preventable accidents by 30% and reduced workers’ compensation claims by 83%, saving hundreds of thousands of dollars annually.

Question 25

How do companies protect workers in high-risk field environments?

Accepted Answer

Workers across utility crews, emergency responders, construction teams, and disaster relief personnel and more often operate in high-risk field environments. They may work in remote or isolated locations, in severe weather conditions, alongside heavy equipment, or in areas where communication infrastructure has been compromised.

Effective worker protection in these environments requires real-time connectivity, location tracking, and rapid emergency response tools that function reliably even when conditions are at their worst. Samsara gives companies a comprehensive field worker safety solution designed to protect workers wherever they operate. Samsara offers many advanced features to help companies protect workers in high-risk field environments, such as:

Samsara Wearable: The Samsara Wearable gives every field worker access to one-click SOS, fall detection, real-time movement tracking, and safety alerts, all integrated directly into the Samsara platform, so operations managers and safety teams always know where their people are and can respond immediately if something goes wrong.
One-click SOS and 911 dispatch: Workers can trigger an SOS alert with a single button press, and dispatchers can send 911 directly from the Samsara dashboard in the event of an emergency, reducing response time when seconds matter most.
FirstNet priority connectivity: For organizations operating in disaster zones or areas of network congestion, Samsara's VG55-FN Vehicle Gateway is FirstNet Trusted and supports the dedicated Band 14 spectrum reserved for first responders and eligible support organizations. This ensures field teams maintain prioritized, highly secure connectivity precisely when commercial networks are most likely to be overloaded or compromised.
Automatic network failover: Samsara seamlessly switches between the top two U.S. carriers to preserve connectivity in areas with outages, ensuring field crews stay reachable even when one carrier's infrastructure is impacted by a storm, wildfire, or other disaster.
Two-way messaging: Dispatchers can instantly share safety updates, route changes, evacuation instructions, and other critical information with field crews through the Samsara Driver App, keeping every worker in the loop without requiring phone calls that create distraction or delay.
Live location sharing: Samsara enables secure, real-time location tracking and sharable tracking links, allowing safety teams, agency partners, and command centers to maintain continuous visibility into where workers are deployed across dispersed or rapidly changing environments.
Weather Intelligence: Samsara integrates real-time weather alerts and forecasts, including storm, hurricane, flooding, and road closure data, along with on-the-ground road conditions sourced from across Samsara's connected device network, so teams can anticipate and avoid hazards before they become dangerous.
24/7 always-on support: Emergencies are unpredictable, and Samsara is available 24/7 through multilingual, multi-channel customer service to help organizations stay operational during a crisis, with the technology and support infrastructure to keep teams safe throughout.

For example, Hope Gas used Samsara's FirstNet Trusted™ Vehicle Gateway (VG55-FN) to maintain critical connectivity during emergency events. By running on the FirstNet network, it provides the near-real-time data needed to track and dispatch their fleet with precision.

Question 26

How do transportation and logistics companies reduce fuel costs with route optimization?

Accepted Answer

Fuel is one of the largest costs for transportation and logistics companies, but fleets often consume fuel on inefficient routes, excessive idling, unnecessary detours, and poorly planned stop sequences. Route optimization technology gives logistics managers the ability to build smarter routes, maximize every vehicle's capacity, and reduce out-of-route miles across the entire fleet.

Samsara's Routing and Navigation platform helps transportation and logistics companies reduce fuel costs by combining intelligent route optimization, commercial-safe navigation, and real-time telematics into a single, unified platform. Samsara provides many modern routing features that enable fleets to save fuel, such as:

Some examples of fleets using Samsara to save fuel costs and improve route efficiency include:

Check out our Fleet FAQ to learn more about how Samsara helps fleets optimize their routing and dispatch operations.

Question 27

How do fleets improve on-time delivery rates with dispatch tools?

Accepted Answer

Missed delivery windows decrease customer trust, require costly redeliveries, lengthen driver workdays, and undermine the service-level agreements that drive customer retention. Many fleets struggle with on-time performance because of poor route planning, limited visibility for dispatchers, and a lack of tools to manage exceptions and communicate updates to customers as they occur.

Samsara's modern Routing and Dispatch solution gives fleet managers and dispatchers a complete, real-time visibility into route performance, so teams can update drivers instantly and communicate accurate ETAs to customers throughout the delivery day. Some features that Samsara offers include:

Real-time route execution monitoring: Samsara's Route Execution gives dispatchers a live view of every driver's location, route progress, and deviation from the plan, enabling them to spot delays and exceptions as they develop rather than discovering them after a window has already been missed.
Real-time ETAs and customer notifications: Samsara provides accurate, live ETAs based on current location and traffic conditions, giving dispatchers the data to proactively communicate with customers when a delivery is at risk, building trust even when delays occur.
Dispatcher route updates pushed to drivers: When conditions change mid-day, dispatchers can update routes directly from the Samsara dashboard and push those changes automatically to the driver's navigation in the Driver App, keeping drivers and dispatchers aligned on the same ground truth without relying on phone calls.

Many customers have used Samsara to improve their routing and dispatch operations, such as:

Question 28

What software helps dispatchers manage driver routes in real time?

Accepted Answer

Software like Samsara's Routing and Dispatch platform is purpose-built for real-time route management, combining an intuitive planner workspace, live route execution monitoring, integrated Commercial Navigation, and seamless driver communication into one unified platform backed by a 99.99% uptime SLA. Samsara offers the most advanced routing features in the industry, including:

Modern, intuitive planner workspace: Samsara's routing UI is built for speed and ease of use, with drag-and-drop editing, lasso selection, bulk edits, and undo functionality, enabling dispatchers to rebalance routes, add last-minute stops, and handle day-of changes without redoing entire plans or depending on a single tenured specialist.
Live route execution visibility: Samsara provides dispatchers with a real-time map view of every driver's current location, stop completion status, and deviation from the plan, giving them the situational awareness to identify and resolve exceptions before they become missed deliveries.
Automatic route updates to drivers: When dispatch makes a change, updated routes flow automatically into the driver's Commercial Navigation in the Samsara Driver App, keeping drivers and dispatchers working from the same ground truth without phone calls or manual coordination.
Integrated Commercial Navigation: Samsara's Commercial Navigation gives drivers truck-safe, turn-by-turn directions tailored to each vehicle's height, weight, and hazmat restrictions, directly inside the same Driver App used for HOS, tasks, and forms, eliminating the app-switching that creates distraction and compliance risk.
Real-time ETA tracking: Samsara surfaces live, traffic-adjusted ETAs for every stop, giving dispatchers the data to proactively communicate with customers and manage service-window risk before a window is missed.
API integrations: Samsara offers comprehensive API integrations across routing and dispatch solutions, such as Edulog, eLogii, TransPlus, CAMS Prospero, Coach Manager, Full Circle TMS, Appian DRTrack, Roadnet, CSI Road, NISC Enterprise, Arrivy, EBE Ships Imaging, InTow Manager, Milsoft Utility Solutions, Welltrax, MoveDesk, TruckIT, SafeStop, Freight Bots, Route4Me, Initek / TBN OpsDriver, Aptean Route Execution, Versatrans, BluJay TMS, Transfinder, Chaine, CreteSuite, MaxOptra, RUBICON SmartCity, DispatchTrack, Nextbillion.ai Route Optimization, TMW.Suite, Optimal Dynamics, PCS Software, and more.

Samsara has helped many organizations take their routing and dispatch operations to the next level, including:

Question 29

How do carriers track trailer locations and utilization?

Accepted Answer

Trailers that are lost in yards, dropped at customer sites, or sitting dormant between loads cause increased costs and inefficiency. Without reliable tracking data, carriers face time-consuming yard hunts, missed detention billing opportunities, and underutilized assets.

Samsara's Smart Trailers solution goes beyond basic GPS to provide carriers with the operational data they need to dispatch smarter, reduce costs, and right-size their fleets. Samsara gives fleets real-time location tracking, utilization reporting, cargo visibility, and driver productivity tools across all trailer types, all consolidated into a single platform alongside fleet and driver data. Samsara offers many features to improve trailer operations, including:

Many organizations leverage Samsara to track their trailer fleet and improve utilization, including:

Discover more about how Samsara helps improve utilization by exploring our Fleet FAQ.

Question 30

What tools improve trailer utilization for freight carriers?

Accepted Answer

When trailers sit idle in yards, pile up unevenly across locations, or get mismatched with the wrong tractor, this leads to increased costs for freight carriers. Fleets may face detention penalties, unnecessary rental costs, and underutilized assets, all adding up to cause fleets to expand their operations before they truly need to.

Most fleets manage their trailer operations across many different systems, so their data is disconnected from their driver app, maintenance tools, and TMS, leading to visibility gaps that result in underutilization. Improving trailer utilization requires a platform that connects location data, cargo status, driver workflows, and operational reporting into one place.

Samsara's Smart Trailers solution gives freight carriers the data-driven tools to maximize utilization across every trailer in their fleet, reduce unnecessary costs, and make smarter dispatch and fleet-sizing decisions. A few examples of organizations using Samsara to enhance trailer utilization include:

Mohawk Industries: Leveraged Samsara Smart Trailers to rightsize their fleet by removing 200 trailers from their fleet after Samsara data revealed they were unnecessary across a fleet running over one million miles every week, saving $500,000 annually in trailer costs alone as part of over $9M in total annual savings.
Collins Trucking: Completely eliminated trailer loss and in-person yard hunts after seven trailers went missing simultaneously, an event that previously triggered an eight-month manual recovery effort. After deploying Smart Trailers, 91% of their trailers now sit dormant for less than three days, they eliminated citation risks, and maintained a strong CSA score.
ITF Group: Reduced trailer downtime by 25% and improved trailer utilization by 20% across 2,000 trucks and trailers, as part of a broader $8.4M in combined fuel and insurance savings driven by real-time visibility into asset location and status.
Fraley & Schilling: Reduced overdue preventive maintenance checks by 75% and saved an estimated $240,000 per year from decreases in out-of-route miles and tractor-trailer downtime across a fleet of 700+ trucks and 1,200+ trailers, as part of $800K+ in total annual savings.
Gordon Food Service: Eliminated days of potential trailer downtime and improved trailer utilization across 10,500 vehicles and trailers making 17,000 daily deliveries to 113,000 customers, using Smart Trailers to track equipment location and stay ahead of maintenance before issues caused service disruptions.
Interstate Waste Services: Went from 35% compliant on routine preventive trailer maintenance to 85% compliant after deploying Smart Trailers, reduced underutilized assets by 21%, and saved $240,000 in one year through better asset utilization across the largest vertically integrated privately held waste management company in the United States.
Sobeys: Used Smart Trailers alongside Utilization Reporting to uncover surplus assets and optimize trailer deployment across 16,000+ stores and millions of cases shipped, achieving estimated savings of 5 to 7% by avoiding unnecessary vehicle purchases and saving 4,600 gallons of diesel in just four months.
MAVIN: Cut two leased trailers after utilization data revealed they were unnecessary, saving $16,000 per year, and lowered fleet idling below 20% as a direct result of better trailer and vehicle visibility across their four-division wood products operation.
R.E. Garrison Trucking: Used Asset Gateways to gain real-time visibility into a fleet of 800 tractors and 1,500 refrigerated trailers, saving $730,000 in fuel costs year over year and lowering preventable accidents by 30% as part of a broader platform unification effort.
Lodging Solutions: Replaced a previous provider whose hardware failures and unexpected battery drain left operations teams chasing device issues across 1,000+ trailers and 1,700+ pieces of equipment, saving up to 500 hours of staff time each storm season with reliable Asset Tag tracking that performs consistently on idle assets for extended periods.

Question 31

How do construction companies track equipment utilization across job sites?

Accepted Answer

Samsara gives construction companies real-time visibility into equipment utilization across job sites, with automated reporting tools that surface underused assets, track engine hours, and help construction managers right-size their fleets based on actual usage rather than estimates. Some examples of construction companies using Samsara to improve utilization include:

DeSilva Gates Construction: Replaced manual tracking that created significant inefficiencies and limited visibility into equipment utilization across heavy construction operations including demolition, excavation, trucking, and earthwork. After deploying Samsara, they eliminated $60,000 in annual administrative labor through automated asset tracking, protected their $200M equipment fleet, saved $2.34M annually by preventing equipment delays caused by paperwork inefficiencies, and reversed 90% of insurance claims against the company with dash cam footage.
Maxim Crane Works: Gained real-time visibility into equipment utilization across 60+ locations, using Vehicle Gateway data to accurately capture when equipment was used beyond contracted terms and increasing billing for excess equipment usage by 27% year over year, turning utilization visibility directly into additional revenue. They also saved approximately $13M in 2024 through predictive maintenance and reduced harsh driving events by 94%.
Summit Materials: Gained real-time visibility into equipment utilization, vehicle performance, and fuel usage across 400 sites, 4,000 vehicles, and 12 companies, enabling them to monitor idle time, reduce fuel waste, and improve asset deployment decisions. They saved $1.8M in fuel costs per year and decreased preventable safety incidents by 50%.
Bramco: Gained true visibility into maintenance costs and equipment utilization for the first time across a specialized fleet of 300 vehicles including 190 large service trucks. By deploying Connected Maintenance and reducing invoice processing time from 20 minutes to under two minutes per work order, they saved 400+ hours annually and unlocked an estimated $300,000 per year in warranty claim recovery, freeing their operations team to focus on maximizing equipment uptime and utilization.
Sterling Crane Canada: Used Asset Tags, Asset Gateways, and Vehicle Gateways to protect and track mission-critical crane assets across 16 branches, improving proactive maintenance by 14% and reaching their 80/20 planned vs. unplanned maintenance goal. They saved $517K+ in annual maintenance labor, saved 10,000+ technician hours, and achieved estimated overall maintenance and repair savings of $3M+, giving their operations team the utilization data needed to deploy cranes efficiently across Canada.
West Valley Construction: Gained real-time visibility into 600 vehicles and 600 assets across 12 locations, replacing a telematics-only system that provided basic metrics with no context for utilization decisions. After deploying Samsara, they reduced safety events by 97% within four months and gave their IT Director the asset visibility needed to stay dynamic and support the business across a rapidly growing construction operation.
Emery Sapp & Sons: Deployed Asset Tags on equipment costing up to $150,000 per unit alongside Vehicle Gateways and AI Dash Cams across a fleet of 1,700+ devices, gaining the utilization visibility needed to track high-value assets, prevent theft, and improve equipment deployment decisions. They reduced DOT-reportable incidents by 40% YoY, cut at-fault accidents by 25%, and improved their FMCSA score by 11%.
Cable East: Gained unified utilization visibility across 400+ assets for a telecommunications construction company that had previously lost and stolen assets costing the business millions. After deploying Samsara, they recovered an estimated $2.5M in assets over four years and built a proactive operations program around driver protection, coaching, and preventative vehicle maintenance.
Hoskins Equipment: Gained real-time utilization visibility across 2,600+ pieces of equipment including scissor lifts, boom lifts, forklifts, and utility vehicles across a high-reach equipment rental operation managing an $80M equipment fleet. They saved $120,000 in potential replacement costs in one year, recovered three forklifts in three months using Asset Gateways, and generated $300,000 in additional annual revenue by using Equipment Monitoring to identify underutilized equipment and redeploy it to billable jobs.
American Cementing: Replaced a paper-based operations system across 8 well sites, gaining real-time visibility into equipment and vehicle utilization that had previously been entirely invisible. After deploying Samsara, they saved 13,000 pieces of paper yearly, saved $60,000 per year in labor, shipping, and fuel costs, and saved 1,600 hours per year with a system set up in just 1.5 weeks.
The Rasmussen Group: Used Site Visibility alongside AI Dash Cams and Vehicle Gateways to gain remote visibility into job site activities and equipment utilization that previously required physical presence to observe. They saved $2.6M in legal expenses and loss exposure, reduced rolling stop signs by 70%, decreased mobile usage while driving by 90%, and reduced backup incidents by 25%.

Question 32

How do construction firms manage mixed fleets of vehicles and equipment?

Accepted Answer

Construction firms operate diverse mixed fleets, combining highway trucks, pickup trucks, forklifts, excavators, skid steers, generators, light towers, and unpowered assets like trailers and roll-off containers, often spread across dozens of active job sites simultaneously.

Managing this mixed fleet through disconnected systems creates data silos, blind spots, and manual overhead that causes operational efficiency. Effective mixed fleet management requires a single platform that can connect all asset types, provide real-time visibility, and deliver consistent reporting regardless of whether an asset is powered, unpowered, on the road, or on a job site.

Samsara gives construction firms a unified platform to manage every asset in their mixed fleet, all consolidated into a single dashboard. Some examples of construction firms using Samsara to transform their operations include:

Question 33

What tools help construction companies reduce equipment idling?

Accepted Answer

Equipment idle time leads to increased costs that impact efficiency and profitability. Every hour a machine idles without performing useful work burns fuel, accumulates unnecessary engine hours, accelerates wear, and occupies a job site where another crew may need that asset.

Samsara gives construction companies the real-time data and alerting tools they need to identify and reduce unnecessary idle time across their entire mixed fleet, helping lower fuel costs, extend equipment life, and improve utilization. Samsara provides features that reduce equipment idling, such as:

Real-time idle alerts and notifications: Samsara automatically detects when a vehicle or piece of equipment is idling and sends configurable alerts to fleet managers and operators, enabling immediate corrective action rather than waiting for end-of-week reports.
Fuel reporting and idle analysis: Samsara tracks fuel consumption and idle time across the entire fleet, giving operations managers visibility into which assets, operators, and job sites are responsible for the most unnecessary idling, so coaching can be targeted where it will have the greatest impact.
Machine use and engine hour reporting: For heavy equipment, Samsara differentiates between idle engine hours and productive machine use through PTO and machine use monitoring, giving equipment managers an accurate picture of true productivity versus wasted runtime.
Driver and operator coaching: Samsara's coaching tools enable managers to address idling as a behavioral issue, delivering feedback to operators, assigning training through Connected Training, and tracking improvement over time to reinforce lasting habit change.
OEM telematics integration for yellow iron: Samsara retrieves idle time and engine hour data directly from CAT, John Deere, Komatsu, Volvo, and Vermeer via OEM API integrations, consolidating idle reporting for heavy yellow iron alongside the rest of the fleet in one platform.
Utilization benchmarking across sites: Samsara's utilization reports enable operations managers to compare idle patterns across job sites, identifying locations where equipment is routinely underused and enabling smarter asset reallocation.

A few examples of construction companies using Samsara to reduce idling across their fleet include:

Question 34

How do heavy equipment operators track asset location?

Accepted Answer

For heavy equipment operators and fleet managers who oversee them, knowing where assets are located is critical managing job site productivity, controlling costs, and meeting regulatory requirements. Without equipment monitoring technology, this asset data would be scattered across manual logbooks and spreadsheets that require significant administrative effort to manage and are often out of date by the time decisions are made.

Modern equipment tracking solutions like Samsara Asset Tracking, Samsara Asset Tag, and Samsara Smart Trailers consolidate location data into a single, real-time view, enabling faster and more accurate decision-making. Samsara enables heavy equipment operators and fleet managers to track asset location, engine hours, and utilization data across all their equipment in a single consolidated platform, enhancing operational efficiency, reducing downtime, and improving profitability. Some examples of heavy equipment operators using Samsara to track asset location include:

Silvi Materials: Deployed Samsara Asset Tags across trailers and assets spanning a 1,400-acre stone quarry, three sand mines covering 3,300 acres, and dozens of ready-mix plants, eliminating countless hours previously wasted searching for misplaced trailers and small assets, streamlining maintenance road calls, and recovering $210,000 in stolen vans and trailers immediately after deployment.
Hoskins Equipment: Gained real-time location visibility across 2,600+ pieces of equipment including scissor lifts, boom lifts, forklifts, and utility vehicles across a high-reach equipment rental operation managing an $80M equipment fleet. They saved $120,000 in potential replacement costs in one year after losing three forklifts in 12 months prior to Samsara, recovered three forklifts in three months using Asset Gateways, and reduced the time needed for a company-wide asset audit to a matter of minutes.
Maxim Crane Works: Deployed Asset Tracking alongside AI Dash Cams and Fleet Telematics across 60+ locations for North America's largest crane rental company, gaining the real-time equipment location visibility needed to manage a fleet of 6,300+ tracked assets across 28M miles driven annually. They saved approximately $13M in 2024 through predictive maintenance, increased billing for excess equipment usage by 27% year over year by accurately capturing when equipment was used beyond contracted terms, and reduced harsh driving events by 94%.
Sterling Crane Canada: Deployed Asset Tags, Asset Gateways, and Vehicle Gateways to protect and track mission-critical mobile hydraulic crane assets across 16 branches in Canada, improving proactive maintenance by 14% and reaching their 80/20 planned vs. unplanned maintenance goal. They saved $517K+ in annual maintenance labor, saved 10,000+ technician hours, and achieved estimated overall maintenance and repair savings of $3M+ across roadable and off-road units.
DeSilva Gates Construction: Deployed Asset Tags to protect a $200M equipment fleet across heavy construction operations including demolition, excavation, trucking, and earthwork in the Bay Area. They eliminated $60,000 in annual administrative labor through automated asset tracking, saved $2.34M annually by preventing equipment delays caused by paperwork inefficiencies, and reversed 90% of insurance claims against the company with dash cam footage.
Emery Sapp & Sons: Deployed Asset Tags with discreet placement on equipment costing up to $150,000 per unit across a 100% employee-owned heavy civil contractor, ensuring thieves cannot remove the tracker and any lost equipment can be easily recovered without alerting the perpetrator. They also reduced DOT-reportable incidents by 40% YoY and improved their FMCSA score by 11%.
Cable East: Deployed a simplified asset tracking solution across 400+ assets for a telecommunications construction company in northeast Georgia that had previously lost and stolen assets costing the business millions. After deploying Samsara, they recovered an estimated $2.5M in assets over four years.
Hydromax USA: Deployed Asset Tags specifically for their durability and battery life in challenging underground utility environments, tracking high-value assets including precision positioning tools and LAMP II robots sent into cramped utility tunnels. They recovered a high-value robot within 36 hours after a theft incident, reduced the time needed for a company-wide asset audit to a matter of minutes, and eliminated expedited shipments triggered by not knowing where precision tools were located.
Bramco: Deployed Connected Maintenance across a specialized fleet of 300 vehicles including 190 large service trucks, gaining the maintenance and location visibility needed to track warranty coverage, schedule proactive repairs, and unlock an estimated $300,000 per year in warranty claim recovery that had previously been missed entirely due to a lack of organized asset tracking data.
Grand Isle Shipyard: Deployed Asset Tags across $10M worth of oil rig equipment that had previously been tracked entirely on spreadsheets, recovering over $100,000 of stolen equipment including a skid steer and gaining real-time visibility that allowed their safety team to verify hours worked, process payroll accurately, and identify fuel discrepancies across 22 divisions and 650 drivers operating in remote oilfield environments.
Walthall Oil Company: Deployed Asset Tags and Asset Gateways to track trailers and high-value $60,000+ frac tanks stationed at remote sites across 10 regional locations in the Southeast, greatly reducing the time mechanics spend locating assets in the field, eliminating guesswork when dispatching for emergency deliveries, and gaining real-time visibility across every asset including equipment leased to other companies.
City of El Paso: Deployed Asset Tags across mission-critical equipment for an environmental services department managing waste collection, recycling, and landfill operations across nearly 250 square miles. They recovered a stolen excavator worth $1.3M by tracking its journey in real time, recovered a stolen pickup truck and trailer that crossed state lines, saved $145,000 in accident-related costs, and saved $50,000 in potential legal charges through driver exoneration.
Michigan State University: Deployed Asset Tags to protect and track $1M+ in assets across 5,000 acres and 16 satellite locations, reducing the time needed for a company-wide asset audit to a matter of minutes and improving emergency response times during critical events like snow removal. They also reduced idling by 71%, saving $60,000 annually, and achieved a 30% increase in hours between PM cycles.
City of Poughkeepsie: Deployed Asset Tags to proactively monitor the location and status of $200,000 worth of valuable public works equipment including mowers and tractors, replacing a manual tracking system that had resulted in theft and loss of expensive equipment. They also reduced accidents by 25% in four months and saved thousands by bringing vehicle repairs in-house.
Road Commission of Kalamazoo County: Used Asset Gateways alongside Vehicle Gateways and Site Visibility to gain real-time location visibility across 85+ assets responsible for maintaining 1,200 miles of road, 63 bridges, and 27,000+ road signs across Kalamazoo County, Michigan. They achieved $60K in immediate cost savings, eliminated a 1 to 2 day lag in back-office processing, saved approximately 15 hours per month, and exonerated 6 drivers with AI Dash Cams.
The Rasmussen Group: Used Site Visibility alongside AI Dash Cams to gain remote location visibility into job sites and heavy equipment operations across 10 operating companies supporting heavy haul, concrete production, dump truck operations, asphalt paving, and gravel production. They saved $2.6M in legal expenses and loss exposure, reduced rolling stop signs by 70%, and decreased mobile usage while driving by 90%.
Summit Materials: Gained real-time location visibility into vehicles and equipment across 400 sites, 4,000 vehicles, and 12 companies, using Sites alongside AI Dash Cams, Vehicle Gateways, and the open platform to monitor asset deployment decisions and fuel consumption. They saved $1.8M in fuel costs per year and decreased preventable safety incidents by 50%.
Buckeye Power Sales: Deployed Samsara Asset Tags to track over $500,000 worth of equipment including generators, scissor lifts, and boom lifts across Ohio, Indiana, and Illinois, saving 40 hours annually on inventory audits, recovering an excavator from a non-paying customer to collect $12,000 in outstanding billing, and intervening via geofence alert when a rental unit was moved 90 minutes from its contracted location.

Question 35

How do companies track vehicles across multiple job sites?

Accepted Answer

Companies need real-time visibility across their fleet to track vehicles across multiple job. Without real-time visibility into job sites, dispatchers need to rely on phone calls to find out where crews are, project managers cannot confirm that the right equipment has arrived on site, and billing accuracy suffers when time-on-site data is captured manually.

Samsara GPS fleet tracking gives companies a comprehensive vehicle tracking platform that consolidates all fleet vehicles, construction vehicles, and heavy equipment into a single dashboard with live GPS, geofence monitoring, and automated site reporting across every location. Samsara offers advanced functionality for vehicle tracking, including:

Real-time GPS fleet tracking: Samsara provides live location data for every vehicle and piece of heavy equipment across all active job sites, giving dispatchers, project managers, and operations leaders a unified view of fleet activity without relying on phone calls or manual check-ins.
Geofences for critical assets: Managers can create virtual perimeters around each job site, yard, and customer location. Samsara automatically sends alerts when vehicles enter or exit a geofence, enabling real-time monitoring of asset deployment and flagging unauthorized movements as they happen.
Time-on-site reporting: Samsara automatically calculates and reports how long each vehicle spends at each job site, enabling accurate project billing, payroll validation, and operational benchmarking without requiring drivers to manually log their time on site.
OEM integrations for heavy equipment: For heavy yellow iron, Samsara retrieves GPS location and utilization data directly from OEMs including CAT, John Deere, Komatsu, and Volvo via open API, consolidating vehicle and equipment tracking into the same dashboard without separate OEM logins.
Shareable live location links: Samsara enables project managers and dispatchers to share live vehicle location links with clients, subcontractors, or site supervisors, improving coordination without requiring stakeholders to access the full Samsara platform.

Many companies leverage Samsara to track their fleet, driving significant improvements across efficiency and cost-savings. Some examples include:

Question 36

How do field service companies improve technician dispatch efficiency?

Accepted Answer

Technician dispatch efficiency is critical for field service companies, directly impacting customer satisfaction, profitability, and the bottom line. Every minute a technician spends waiting for a job assignment, driving an inefficient route, or calling dispatch to confirm details is a time not spent generating service revenue for a client.

Without real-time visibility into technician location and job status, dispatchers work reactively, relying on phone calls and manual processes to make assignment decisions. Samsara gives field service companies the real-time GPS visibility, live dispatching tools, and platform integrations they need to dispatch smarter, respond faster to new work orders, and keep technicians focused on the work that generates revenue. Some advanced features that Samsara offers for technician dispatch efficiency include:

Real-time GPS and live location tracking: Samsara provides live location data for every technician vehicle in the fleet, enabling dispatchers to instantly identify the closest available technician to a new job or emergency work order, reducing drive time and improving response speed.
Real-time dispatching tools: When a new work order or outage arises, Samsara enables dispatchers to efficiently assign and dispatch the nearest driver directly from the dashboard, sending updated job details to the technician's mobile app without relying on phone calls.
Accurate ETAs and live location sharing: Samsara provides accurate, real-time ETAs based on current location and traffic conditions, allowing dispatchers to give customers reliable arrival windows and proactively communicate when schedules change.
Integrations with service management platforms: Samsara integrates with leading field service management platforms including ServiceTitan and ServiceMax via open API, enabling GPS and diagnostics data to flow directly into the tools dispatchers already use for scheduling and work order management, eliminating duplicate data entry and improving assignment accuracy.
Mobile app for real-time schedule updates: Samsara's Driver App gives technicians a single mobile tool for receiving real-time schedule changes, job updates, and routing information, reducing the back-and-forth communication between dispatch and the field that slows service delivery.

Many field services companies use Samsara to improve dispatch efficiency. Some examples include:

Question 37

What tools help field service teams reduce costs?

Accepted Answer

Field service companies operate on tight margins, with costs spread across fuel, vehicle maintenance, insurance, and technician labor. Field service companies with light-duty fleets often rely on basic GPS tracking that provides location data but lack the modern functionality a field service fleet requires to maximize efficiency and reduce operational costs. Without these capabilities, this may result in excessive idling, unplanned vehicle downtime, inaccurate billing, rising accident liability, and manual administrative processes that consume technician time that could be spent on service.

Samsara gives field service companies an advanced fleet management solution, combining fuel management, preventive maintenance, safety coaching, digital workflows, and more into a single system that reduces cost across every dimension of service operations. Samsara offers many advanced tools to help field service teams reduce costs, such as:

Fuel management and idle reduction: Samsara's advanced idling features pinpoint truly unproductive idle time, send real-time driver alerts, and enable streamlined coaching to improve fuel use. Fuel Price Insights guides technicians to preferred fuel vendors and lower-cost fuel options, reducing one of the highest and most controllable fleet operating costs.
Proactive fleet maintenance and engine diagnostics: Samsara monitors engine fault codes over the air and triggers preventive maintenance alerts before issues escalate into roadside breakdowns, reducing emergency repair costs, extending vehicle life, and keeping technicians on the road rather than waiting for service.
Driver exoneration: Samsara's AI Dash Cams capture HD video of every incident, enabling field service companies to quickly exonerate technicians from not-at-fault accidents and avoid the costly settlements and insurance premium increases that result from uncontested claims.
Digital forms and automated workflows: Samsara's Connected Workflows eliminate manual paperwork by digitizing inspection forms, safety audits, delivery confirmations, and trip sheets, reducing the administrative labor cost of managing compliance and documentation across a distributed field workforce.
Billing accuracy with time-on-site data: Samsara automatically generates accurate time-on-site reports for every customer location, enabling field service companies to accelerate billing cycles, reduce invoice disputes, and ensure technician labor is accurately captured without relying on manual logs.
Safety coaching to reduce accidents: Samsara's AI Dash Cams and real-time coaching tools reduce risky driving behavior among technicians who are hired for their trade skills, not their driving ability. Reducing accident frequency directly lowers insurance premiums and repair costs, which are among the largest unplanned expenses in field service operations.

Many field services companies use Samsara to reduce costs and driving revenue, including:

Learn more about how Samsara helps organizations reduce costs, maximize profitability, and improve their bottom line in our Fleet FAQ.

Question 38

How do field service companies reduce time between work orders?

Accepted Answer

The time between completed work orders, whether spent driving inefficiently, waiting for a new assignment, or completing administrative tasks, is time that directly limits how many clients a field service team can serve in a day. Without real-time data, dispatchers don't know if a technician has finished a job until they call in, and time spent on paperwork at the end of each visit adds up across a crew of dozens of technicians.

Samsara offers many advanced features to help field service companies reduce time between work orders, such as:

Real-time job completion visibility: Samsara's live GPS tracking lets dispatchers see when a technician's vehicle stops moving at a job site and resumes travel, giving them an accurate signal of job completion without waiting for a phone call, enabling faster assignment of the next work order.
Instant mobile dispatch updates: When a new work order is available, dispatchers can push job details directly to the technician's Samsara Driver App in real time, eliminating the communication lag between job completion and the next assignment.
Digital workflows that eliminate post-job admin: Samsara's Connected Workflows replace paper-based job completion forms, proof of service documents, and inspection checklists with mobile digital forms that technicians complete in seconds on their phone, reducing the time spent on paperwork between jobs.
Automated routing to next job: Samsara's routing and Commercial Navigation tools provide technicians with turn-by-turn directions to their next assignment as soon as it's dispatched, minimizing the time lost to navigation uncertainty and inefficient driving between stops.
Time-on-site monitoring to identify inefficiencies: Samsara's time-on-site reporting surfaces which jobs are taking longer than expected and where technicians are spending excess time between assignments, enabling operations managers to identify systemic inefficiencies and improve scheduling accuracy over time.
Integrations with field service management platforms: Samsara offers extensive integrations enabling work order data to flow directly into the Samsara platform so dispatchers and technicians are always working from the same real-time schedule without re-entering data across systems. Some integrations Samsara offers for field services include ServiceTitan, eLogii, Route4Me, DispatchTrack, Vendorflow Messaging, CSI Road, NISC, Milsoft, InTow Manager, ServiceMax, and more.

Samsara has helped many field services companies reduce downtime and improve efficiency, including:

Question 39

How does GPS tracking help fleet managers meet SLA commitments?

Accepted Answer

Many fleet operations struggle to meet service level agreement (SLA) commitments because managers lack the real-time data required to monitor route performance, detect emerging delays, and communicate proactively with clients before a missed window becomes a breach.

GPS fleet tracking enables organizations to improve their SLA management, giving managers the visibility they need to stay ahead of delays, rather than responding to them after the fact. Samsara gives fleet managers a complete GPS fleet tracking platform, combining live vehicle visibility, accurate ETAs, route performance monitoring, and automated reporting to help every technician arrive on time, every visit. Many organizations have leveraged Samsara to improve efficiency and service delivery, including:

Question 40

What software helps companies dispatch technicians more efficiently?

Accepted Answer

When dispatchers lack real-time visibility into technician location, they need to rely on phone calls to confirm job status, or use routing tools that require hours to update for day-of changes, the entire scheduling operation slows down. This leads to longer gaps between work orders, missed service windows, and technicians sitting idle while waiting for their next assignment.

Samsara’s routing and dispatch solution gives dispatchers the real-time data, automation, and communication tools they need to make faster assignment decisions and keep every technician moving productively from one job to the next. Samsara unifies real-time GPS tracking, route optimization, live performance monitoring, and integrated driver communication into a single, easy-to-use system backed by a 99.99% uptime SLA. Some examples of companies using Samsara to improve their dispatch operations include:

Question 41

How do field service companies replace paper forms with digital workflows?

Accepted Answer

Paper-based forms such as inspection checklists, proof of delivery documents, accident reports, site safety audits, and equipment inspection logs all generate paper that create significant delays that slow billing, compliance, and issue resolution. For field service companies managing dozens or hundreds of technicians across dispersed locations, paper-based processes create a data backlog that obscures operational risk and increases administrative labor costs.

Samsara enables field service companies to digitize and automate every paper form in their operation, capturing data from the field in real time and routing it directly to the people and systems that need to act on it. Samsara offers many advanced features to help field service companies replace paper forms with digital workflows, such as:

Pre-built form templates for field service: Samsara offers a library of ready-to-use form templates covering the most common field service documentation needs, including site safety audits, accident and incident reports, near-miss reports, equipment inspections, proof of delivery, bills of lading, and trip sheets, enabling fast deployment without requiring custom development.
Customizable mobile forms: Field service companies can build and customize forms to match their specific workflows, capturing notes, photos, e-signatures, and structured data from any mobile device through the Samsara Driver App.
AI Document Capture: Samsara's AI Document Capture converts paper bills of lading, insurance documents, and driver qualification records into auto-filled digital forms in seconds, eliminating manual re-keying and reducing data entry errors.
Digital e-signatures: Technicians can capture customer e-signatures on the spot to certify inspections, service completions, and deliveries directly from the Samsara Driver App, creating a legally defensible, timestamped record that replaces paper sign-offs.
Real-time form submission and manager alerts: When a critical form is submitted, such as a safety defect, accident report, or failed inspection, Samsara immediately notifies the relevant manager or supervisor, enabling faster response to issues that would otherwise sit in a paper pile until the end of the day.

Field service companies have used Samsara to digitize their operations and drive meaningful efficiency gains, including:

Question 42

How do service companies automate inspection forms and reports?

Accepted Answer

Vehicle and equipment inspections are a daily compliance requirement for many field service companies, yet the process remains largely manual and paper-based across the industry. Drivers fill out pre-trip inspection forms by hand, mechanics wait for paper copies to arrive before scheduling repairs, and compliance teams struggle to maintain complete records when forms are incomplete, lost, or submitted hours after the inspection occurred.

When inspections are digitized and automated, the entire process becomes faster, more accurate, and more actionable, with defects surfaced to maintenance teams in real time rather than discovered after a breakdown or regulatory audit. Samsara automates the entire inspection workflow, from driver-completed DVIRs to equipment checklists to maintenance work orders, using AI-powered quality checks and a fully integrated platform that connects inspections directly to repair and compliance workflows. Some examples of field service companies using Samsara to automate their forms include:

Question 43

How do mobile apps help reduce admin time for field technicians?

Accepted Answer

Field technicians spend a significant amount of each workday completing paperwork, logging vehicle information, managing compliance documentation, and waiting for job assignments through disconnected systems. The time field technicians spend on administrative tasks reduces the number of service calls they can complete, adds friction to billing and compliance workflows, and contributes to technician frustration and turnover.

With a mobile workforce app, you can consolidate these tasks into a single, intuitive interface that returns meaningful time to technicians and reduces the back-office effort required to process and reconcile field data. Samsara's Driver App gives field technicians a single mobile platform for every non-service task they need to complete throughout their workday, from HOS and DVIRs to job forms, messaging, and training, eliminating the app-switching and paper-based processes that eat into productive time. Samsara’s Driver App provides many advanced features, such as:

Unified app for all daily tasks: Samsara's Driver App consolidates route navigation, Hours of Service logging, DVIR inspections, digital form submission, in-app messaging, and safety training into a single interface, eliminating the need for technicians to switch between multiple apps or carry paper documents throughout the day.
Automated HOS and compliance logging: Samsara automatically logs hours of service and generates compliance records without requiring manual entries from drivers, reducing the administrative effort of maintaining compliance for field service companies operating mixed or light-duty fleets.
Mobile digital form submission: Technicians complete inspection reports, proof of service documents, site safety audits, and delivery confirmations directly from the Driver App, with e-signature capture and photo submission supported in the same workflow, replacing paper forms that previously required manual collection and filing.
AI-powered driver qualification management: Technicians can upload and manage their own driver qualifications, certifications, and license documents directly within the Driver App using AI-powered tools, eliminating the burden on admin teams who would otherwise manually track expiration dates and collect documents.
Real-time schedule and job updates: Dispatchers can push job updates, new work orders, and schedule changes directly to a technician's Driver App, keeping field workers informed without requiring phone calls and enabling faster turnaround between assignments.

Many field service companies have used Samsara to improve the productivity of their field technicians. A few examples include:

Question 44

How do field service companies reduce vehicle downtime with telematics?

Accepted Answer

Vehicle downtime is particularly damaging for field service companies because technicians cannot serve clients without their vehicles. A field service technician with a broken-down vehicle cannot serve clients or generate revenue until the vehicle is back on the road. The good news is that many vehicle breakdowns are preventable, caused by undetected engine faults, missed maintenance intervals, or tire and battery issues that go unaddressed because companies lack the visibility to catch them before they escalate.

Telematics technology enables field service companies to take a proactive approach into vehicle maintenance, keeping technicians on the road and jobs on schedule. Samsara gives field service companies over-the-air diagnostics, predictive maintenance tools, and real-time fault monitoring so they can catch vehicle issues early, schedule repairs before breakdowns occur, and minimize the unplanned downtime that disrupts service delivery and erodes margins. Some examples of field service companies using Samsara Fleet Telematics to minimize vehicle downtime include:

Question 45

How do food distributors optimize delivery routes to reduce costs?

Accepted Answer

Inefficient routes for food distributors lead to tight delivery windows, temperature-sensitive cargo, high stop frequency, and rising fuel costs. When routes are built manually or through outdated software, food distributors burn fuel on unnecessary miles, miss delivery windows that trigger penalties, and deploy more vehicles than their order volume requires. Samsara gives food distributors the tools to build smarter routes, monitor execution in real time, and continuously improve route performance using data from every delivery. Some examples of food companies using Samsara to optimize delivery routes include:

Question 46

How do food companies improve on-time delivery with GPS tracking?

Accepted Answer

Missed delivery windows for food companies create problems throughout the supply chain, including stock-outs at customer sites, temperature compliance failures for perishable loads, financial penalties under SLA agreements, and eroding relationships with retailers and food service customers. Improving on-time performance real-time visibility into where every vehicle is, accurate ETAs that reflect live traffic conditions, and the tools to act on emerging delays before a window is missed.

Samsara gives food companies a comprehensive GPS fleet tracking platform that provides live vehicle visibility, accurate customer ETAs, modern routing capabilities, and reporting tools that help improve efficiency and service delivery. A few examples of food companies using Samsara to improve on-time delivery include:

Question 47

What tools help government agencies improve fleet efficiency and usage?

Accepted Answer

Government fleet managers must deliver reliable, responsive services to the public while maximizing the value of every taxpayer dollar spent on fleet operations. Inefficiencies in vehicle utilization, fuel consumption, maintenance scheduling, and route management all represent direct costs to the public.

Samsara gives state and local government agencies an advanced fleet management platform combining real-time GPS tracking, utilization reporting, fuel management, preventive maintenance, and workflow automation into a single system that drives measurable improvements in fleet efficiency across even the most complex public sector operations. Samsara offers many tools to help government agencies improve fleet efficiency and usage, such as:

Real-time GPS and vehicle tracking: Samsara gives fleet managers instant visibility into the location and status of every vehicle across departments, enabling faster, more accurate dispatching decisions, reduced unnecessary trips, and the ability to verify that vehicles are being used for authorized purposes during operational hours.
Utilization, PTO, and service delivery reporting: Samsara automatically tracks vehicle utilization, power take-off (PTO) activity, and service delivery data across the fleet, surfacing underused assets so fleet managers can right-size their inventory, rebalance resources across departments, and make evidence-based decisions about vehicle procurement and retirement.
Idle time reduction and fuel management: Samsara monitors idle time across every vehicle, sends real-time alerts when idling exceeds agency thresholds, and generates coaching reports that help supervisors address the driver behaviors responsible for fuel waste.
Preventive maintenance scheduling: Samsara automates maintenance scheduling based on mileage, engine hours, and calendar intervals, triggering alerts before vehicles reach service due dates and enabling proactive repairs that prevent costly emergency breakdowns, extend asset life, and keep vehicles available for service delivery.
Over-the-air engine diagnostics: Samsara continuously monitors engine fault codes across the fleet and alerts fleet managers when issues are detected, enabling maintenance teams to address developing problems remotely without waiting for driver reports or in-person inspections.
Equipment monitoring for the full asset portfolio: Beyond vehicles, Samsara tracks generators, dumpsters, mowers, speed signs, and other government-owned equipment with GPS and Bluetooth technology, instantly detecting theft, increasing asset utilization, and eliminating the time-consuming manual inventory processes that consume staff time across public works and utilities operations.
Sustainability and EV fleet management: Samsara enables agencies to enforce green fleet policies by monitoring idling, fuel consumption, and emissions across all vehicles, and supports the transition to electric vehicles with EV-specific energy and charging data alongside traditional vehicle metrics in one consolidated platform.
Open APIs and government system integrations: Samsara's open platform integrates with existing government routing, navigation, ERP, and asset management systems via API, enabling fleet data to flow into the tools agencies already use and eliminating the siloed, manual data workflows that slow reporting and decision-making.
Trusted and approved government vendor: Samsara is a trusted and approved vendor for government contracts, enabling agencies to bypass lengthy RFP processes and implement solutions efficiently without the procurement delays that often slow technology adoption in the public sector.

Many state and local government agencies across the US leverage Samsara to improve fleet efficiency across safety, utilization, fuel usage, routing and dispatch, and more. Some examples include:

Question 48

What fleet tools help emergency services improve response times?

Accepted Answer

During disasters like hurricanes, wildfires, floods, or extreme weather, telematics technology like Samsara can help keep teams safe and resilient. As much as 64% report limited or no access to real-time data during a crisis, but innovative tools like Samsara can help teams stay connected and act fast in times of crisis. Samsara provides advanced capabilities for emergency management, such as:

Automatic network failover: Seamlessly switch between the top two U.S. carriers to preserve connectivity in areas with outages.
24/7 network monitoring: Our Virtual Network Operations Center (VNOC) monitors device connectivity in real time and works directly with carriers to resolve issues quickly—so you can maintain uptime during critical events.
Incident response workflow: Automate alerts, status updates, and post-incident reporting directly from the field to streamline emergency coordination and documentation.
Fuel and engine monitoring: Remotely verify that vehicles are fueled and operational for extended use during response or evacuation.
Weather Intelligence: Integrate real-time weather alerts and forecasts to help anticipate risks like storms, hurricanes, flooding, or road closures.
Samsara Wearable: Samsara’s Worker Safety solution supports lone workers and mobile teams with real-time movement tracking, fall detection, SOS button, and safety alerts—integrated directly into Samsara’s platform.
Superior connectivity: Samsara uses dual-SIM cellular architecture, and has over 20 carrier roaming partners in North America. In addition, Samsara is FirstNet certified, meaning customers can get preferential access during emergencies.

Some examples of emergency services using Samsara to improve response times and enhance crisis management include:

Question 49

How do transit agencies improve bus arrival time accuracy?

Accepted Answer

When buses don’t arrive on time, riders lose trust, ridership declines, and agencies face reputational pressure from communities and elected officials. Samsara gives transit agencies real-time GPS tracking, accurate live ETAs, and live location sharing tools that enable both dispatch teams and riders to know exactly when a bus will arrive, based on where it actually is rather than where it is scheduled to be. Samsara offers many features to help transit agencies improve bus arrival time accuracy, such as:

Real-time GPS tracking for buses: Samsara collects vehicle location data every second, providing dispatchers and passenger-facing systems with the most precise, continuously updated location data available, ensuring arrival predictions reflect actual bus position rather than scheduled estimates.
Accurate, live ETAs for riders and dispatch: Samsara surfaces real-time, traffic-adjusted ETAs for every stop along the route, enabling transit agencies to feed accurate arrival predictions into passenger information systems, mobile apps, and dynamic stop displays without relying on static schedule data.
Live location sharing with riders and partners: Samsara enables transit agencies to share live bus location links with riders, partner agencies, and school transportation contracts, giving passengers real-time visibility into bus location and estimated arrival from their mobile device, reducing perceived wait times and improving rider satisfaction.
Live traffic monitoring and route adjustment: Samsara's routing and navigation platform generates optimized routes built around real-world operational constraints. Samsara also adjusts for live traffic conditions throughout each route, giving dispatchers early warning of delays caused by congestion, incidents, or road closures so they can intervene before a bus delay affects the entire schedule.

Many transit agencies in the US have improved arrival time accuracy by using Samsara. A few examples include:

Question 50

What tools help transit operators improve rider experience with real-time tracking?

Accepted Answer

A positive rider experience involves on-time arrivals and safe transportation. Samsara enables transit operators to improve the rider experience by providing real-time GPS tracking, passenger communication tools, and full visibility across their bus fleet. Some features that Samsara offers include:

Live location sharing for riders: Samsara enables transit operators to share real-time bus location links with riders directly, giving passengers visibility into where their bus is and when it will arrive without requiring agency-specific apps or third-party integrations.
Accurate, real-time ETAs: Samsara's GPS platform provides continuously updated, traffic-adjusted ETAs for every stop on every route, enabling transit agencies to power dynamic stop displays, mobile apps, and passenger information systems with live arrival data that reflects actual vehicle position.
NFC rider card integration: Samsara integrates NFC card readers into its transit platform, enabling riders to badge in with any NFC ID card and giving operators the ability to track ridership patterns, identify high-demand routes, and precisely locate passengers in the event of an emergency or incident.
360-degree vehicle visibility: Samsara's AI Multicam system gives transit operators full interior and exterior visibility across their bus fleet, with HD video and optional audio recording that enables rapid incident investigation, protects drivers from false accusations, and creates a safer onboard environment that improves rider confidence.
Passenger Left Behind AI detection: Samsara's AI Multicam automatically verifies that the cabin is clear after every trip and alerts the driver if a passenger remains on board, providing visibility into one of the most serious safety risks in passenger transit operations.

A few examples of transit operators in the US leveraging Samsara to improve the rider experience include:

Question 51

How do transit agencies improve service reliability?

Accepted Answer

Transit agencies can improve service reliability by leveraging solutions like Samsara, unlocking real-time GPS fleet tracking, open API integrations, and smart dispatch tools to deliver accurate, consistent service. Live vehicle location data enables agencies to provide riders with precise ETA predictions across bus stop signs, mobile apps, and dispatch systems, eliminating the guesswork that decreases passenger confidence. Agencies can also use Samsara’s comprehensive visibility to eliminate GPS blackout zones where buses disappear from tracking systems in tunnels or low-connectivity areas. Some examples of Samsara helping transit agencies improve service reliability include:

Question 52

How do transit agencies reduce unplanned bus downtime?

Accepted Answer

Downtime happens when a bus breaks down unexpectedly. When this happens, this forces transit operators to deploy replacement vehicles, notify passengers of disruptions, and absorb the maintenance and labor costs of emergency repairs. Samsara gives transit agencies over-the-air engine diagnostics, preventive maintenance automation, and digital inspection tools that catch vehicle issues early, schedule repairs proactively, and keep buses in service longer between unplanned failures. Some features that Samsara offers that help reduce downtime include:

Over-the-air engine diagnostics: Samsara continuously monitors engine fault codes across every bus in the fleet and surfaces active faults to maintenance teams in real time, enabling agencies to identify developing mechanical issues and schedule repairs before a bus breaks down mid-route and disrupts service.
Preventive maintenance scheduling: Samsara automates maintenance scheduling based on mileage, engine hours, and calendar intervals, sending alerts when buses approach their service due dates and enabling proactive repairs that prevent the unplanned downtime that disrupts service delivery and inflates maintenance budgets.
AI-powered DVIR: Samsara's AI DVIR simplifies and accelerates pre-trip inspections for drivers, using AI to verify that submitted photos are of actual vehicle components and that drivers are physically near the bus during inspection, improving data quality and ensuring defects are captured accurately before each route begins.
DVIR to work order integration: When a driver reports a defect in their pre-trip DVIR, Samsara automatically connects that report to the maintenance workflow, enabling work order creation and repair scheduling without requiring manual hand-off between drivers and mechanics.
ABS and brake monitoring for safety-critical systems: Samsara's ABS Monitoring provides real-time alerts on Anti-Lock Braking System status and faults, enabling maintenance teams to address brake issues before they create safety risks or cause a bus to fail a roadside inspection that takes it out of service.

Samsara has helped many transit agencies reduce downtime, including:

Question 53

How do operations teams reduce vehicle idle time with telematics?

Accepted Answer

Effective idle reduction requires context-rich data, real-time driver interventions, and coaching tools that change behavior over time rather than just flag events after the fact. Telematics and fleet management technology like Samsara gives operations teams the data, automation, and coaching tools they need to identify unproductive idling, intervene in real time, and build fuel-efficient habits across their entire driver workforce. Some examples of fleets using Samsara to reduce idling include:

Learn more about how Samsara helps organizations reduce idle time and improve operational efficiency in our Fleet FAQ.

Question 54

How do fleet managers right-size their vehicle fleets with data?

Accepted Answer

Samsara gives fleet managers the utilization data, dormancy reports, and fleet visibility tools they need to make confident, evidence-based fleet sizing decisions, whether that means identifying underused vehicles, assets, or trailers to retire or redeploy, avoiding unnecessary purchases, or benchmarking utilization across locations to rebalance assets before buying more. Some features Samsara offers include:

Utilization Reports: Samsara's Utilization Reports automatically calculate use rates for every vehicle, trailer, and piece of equipment in the fleet, giving fleet managers a percentage calculation of usage by asset type, location, or date range.
Dormancy Reports: The Dormancy Report identifies assets that have been sitting idle for extended periods, flagging equipment that is a candidate for disposal, redeployment, or rental reduction without requiring manual inventory review or field audits.
Time-on-site reporting for deployment accuracy: Samsara tracks exactly how long each vehicle spends at each location, giving operations managers the data to verify whether assets assigned to specific sites, departments, or routes are actually being used as intended, and to identify locations where assets are concentrated or underdeployed relative to actual workload.
Power take-off and machine use monitoring: For equipment with PTO systems or specialized machine functions, Samsara distinguishes between engine runtime and actual productive use, giving fleet managers a precise picture of how hard each asset is working and whether its utilization justifies its presence in the fleet.
OEM integrations for heavy equipment visibility: Samsara retrieves utilization and engine hour data directly from leading OEMs including CAT, John Deere, Komatsu, Volvo, and Vermeer via open API, consolidating heavy equipment usage data alongside vehicle telematics in one platform so fleet sizing decisions reflect the entire mixed fleet.

Many organizations have used Samsara to successfully right-size their fleet, including:

Mohawk Industries: Removed 200 trailers from their fleet entirely after Smart Trailer data revealed they were unnecessary across a fleet running over one million miles every week, saving $500,000 annually in trailer costs alone. A one-time routing audit also saved $650,000 in component pay and driver overpayments, demonstrating how utilization data translates directly into fleet right-sizing decisions that compound over time.
Sunrun: Improved vehicle utilization by 23% and avoided new vehicle purchases entirely by reallocating existing vehicles using Samsara Utilization Reports across a fleet of 3,000+ vehicles in 22 states, turning data that previously did not exist into a direct capital avoidance tool that eliminated the need for new procurement.
MAVIN: Cut two leased trailers after utilization data revealed they were unnecessary, saving $16,000 per year, and lowered fleet idling below 20% as a direct result of better trailer and vehicle visibility across their four-division wood products operation spanning 48 states.
Interstate Waste Services: Reduced underutilized assets by 21% and saved $240,000 in one year through better asset utilization data across the largest vertically integrated privately held waste management company in the U.S., going from 35% to 85% compliant on routine preventive trailer maintenance after deploying Smart Trailers.
Gordon Food Service: Eliminated days of potential trailer downtime and improved trailer utilization across 10,500 vehicles and trailers making 17,000 daily deliveries to 113,000 customers, using Smart Trailer data to track equipment location and make smarter deployment decisions across their distribution network.
Sobeys: Used Utilization Reporting to uncover a surplus of existing assets across 16,000+ stores and millions of cases shipped, achieving estimated savings of 5 to 7% by avoiding unnecessary vehicle purchases and saving an estimated 4,600 gallons of diesel and 469 metric tons of carbon emissions in just four months.
Maxim Crane Works: Used Vehicle Gateway data to accurately capture when equipment was used beyond contracted terms, increasing billing for excess equipment usage by 27% year over year and turning utilization visibility directly into additional revenue across 60+ locations for North America's largest crane rental company.
Buckeye Power Sales: Generated an estimated $300,000 in additional annual revenue by using Equipment Monitoring to identify underutilized generators and redeploy them to billable jobs, saved 250+ technician hours annually, and saved 40 hours annually on inventory audits across Ohio, Indiana, and Illinois.
City of Sacramento: Used Samsara's Fleet Electrification Report alongside Vehicle Gateway data to assess which of their 2,600 vehicles were good candidates for EV transition, saving $300,000 annually in fuel costs, reducing fuel consumption by 6%, and giving their Fleet Management Division the comprehensive total cost of ownership data needed to make informed vehicle replacement decisions.
VLS Environmental Solutions: Used Samsara's Electrification Report to identify 15 vehicles for retirement and replacement with electric or hybrid models across 500+ vehicles at 50+ locations, increasing their alternative fuel fleet by 20% while reducing overall mileage by 8% and total fuel consumption by 6%, saving over $350,000 annually in fuel costs and reducing fleet-wide CO2 emissions by 10%.
ConGlobal: Used Samsara reports to inform fleet rightsizing and electrification decisions across their terminal operations, successfully transitioning one location to a 100% EV hostler-driven intermodal yard with 35 EVs in operation and 12 to 15 more planned by gaining the fuel usage and utilization visibility needed to rightsize their fleet before making capital investments.
City of Orlando: Used Samsara reporting to gain vehicle usage and emissions visibility across 2,800+ vehicles and equipment, achieving 91% adoption of alternative fuels up from 85% in support of their goal to use 100% alternatively-fueled vehicles by 2030, with utilization data informing every vehicle replacement decision across their fleet.
City of Boston: Used Samsara's Fuel and Energy Report to track EV performance data across 400 vehicles, achieving a 36% increase in electric miles driven, saving $86,000 in estimated fuel costs, and reducing carbon emissions by 513,000 pounds, using real-time EV performance data to inform future fleet electrification decisions across their Public Works Department.
Intermex Transportation: Used Samsara utilization and telematics data to manage a fleet of 25 buses and vans operating across 5 states, achieving zero insurance claims since deploying AI Multicam and reducing speeding by 39%, giving their operations team the data needed to optimize vehicle deployment across their service territory without overspending on fleet capacity.
Hoskins Equipment: Gained real-time utilization visibility across 2,600+ pieces of equipment across a high-reach equipment rental operation managing an $80M equipment fleet, generating an estimated $300,000 in additional annual revenue by redeploying underutilized equipment to billable jobs and saving $120,000 in potential replacement costs in one year.
Fraley & Schilling: Reduced overdue preventive maintenance checks by 75% and saved an estimated $240,000 per year from decreases in out-of-route miles and tractor-trailer downtime across a fleet of 700+ trucks and 1,200+ trailers, using Samsara data to make smarter fleet deployment decisions that directly reduced their cost per mile.
Collins Trucking: Achieved 91% of trailers sitting dormant for less than three days after deploying Smart Trailers, completely eliminating trailer loss and in-person yard hunts across a flatbed fleet in Georgia where seven trailers had previously gone missing simultaneously and taken eight months to manually recover.
ITF Group: Reduced trailer downtime by 25% and improved trailer utilization by 20% across 2,000 trucks and trailers as part of generating $8.4M in combined fuel and insurance savings, using Samsara data to make smarter fleet deployment and right-sizing decisions across their third-party logistics operation.
LAZ Parking: Used Samsara GPS tracking and the Power BI Connector to consolidate real-time utilization data across 1,500+ vehicles in 29 states and Canada, eliminated 40+ hours of data entry each week, and used their documented operational efficiency and fleet right-sizing data as a key factor in winning a record-breaking $370M contract.

Question 55

How does workflow digitization reduce costs for operations teams?

Accepted Answer

Workflow digitization reduces costs by turning slow, manual work into faster, cleaner, automated processes that require less back-office effort and create fewer expensive mistakes. By digitizing paper-based workflows with mobile-first tools, you can capture data at the source, route it automatically to the right stakeholders, and surface issues in real time before they become costly problems. Some examples of workflows you can digitize include DVIRs, equipment inspections, safety audits, OSHA compliance forms, field permits, proof of delivery, proof of service, food safety forms, payroll and timesheets, issue resolution workflows, and more.

Samsara eliminates manual paperwork, replacing paper forms with digital tools that save time, improve data quality, and enable faster, more cost-effective responses to operational issues. Some examples of organizations using Samsara to digitize their workflows include:

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